Windows & Update not running

[Rafus]

Hi NoelDp,

Reading other posts, found the one you suggest to run certain things on command promt, I did it and the results is like this:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>NET START BFE
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

C:\Windows\system32>NET START BITS
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

C:\Windows\system32>NET START WUAUSERV
The wuauserv service is starting.
The wuauserv service could not be started.

A system error has occurred.

System error 14082 has occurred.

The activation context activation stack for the running thread of execution is
corrupt.

C:\Windows\system32>NET START TRUSTEDINSTALLER
The Windows Modules Installer service is starting.
The Windows Modules Installer service was started successfully.

C:\Windows\system32>

Dont know what else to do as the windows update is still saying the same, not running and been restarting the computer 1000 times.

Please some help will be Greatly appreciatted

Cheers!

 

[Golden]

In order to completely troubleshoot Windows validation & activation issues, please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

 

[Layback Bear]

Rafus after following Goldens request this would also be helpful.

Your system specs will help us help you.

By Brink:

http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

By Kari:

http://www.sevenforums.com/tutorials/311593-speccy-publish-snapshot-your-system-specs.html

 

[Kaktussoft]

Error 14082 - Error Code 0x3702

Windows Error Code 14082: 'ERROR_SXS_CORRUPT_ACTIVATION_STACK'

Description of ErrorThe activation context activation stack for the running thread of execution is corrupt.

 

[Kaktussoft]

So this http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
And post results

 

[Rafus]

Hello Golden,

Here are the results after running the tool you suggested,

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {7948F936-950A-4962-B7C9-D5C2A2A824CC}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7948F936-950A-4962-B7C9-D5C2A2A824CC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3883207146-1540353356-3124465795</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>120-1134</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>AR2_700</Version><SMBIOSVersion major="2" minor="7"/><Date>20120312000000.000000+000</Date></BIOS><HWID>2D7A3307018400F2</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7601.0000-0422011
Installation ID: 021075599912890556758806834486998365413440313530351081
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3Q6C9
License Status: Licensed
Remaining Windows rearm count: 1
Trusted time: 13/05/2014 11:56:20 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GE0fL79CEmGtcZ7qkBM8zb8UF4=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
DBGP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC

 

[Rafus]

So this http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
And post results

Hi Kaktussoft,
Here are the results of the scanning:
Cheers!



Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

C:\Windows\system32>

 

[Kaktussoft]

I want C:\Windows\Logs\CBS\CBS.log. So post please

 

[Kaktussoft]

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Do you have a valid product key? Did you buy this machine on ebay? Or is shop?

 

[Rafus]

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Do you have a valid product key? Did you buy this machine on ebay? Or is shop?

This machine was bought brand new, is the one from work that I use, but unfortunately, other people used too. now I am the only one able to use and no one is to get in here anymore.

The machine have the Microsoft key at the back.
I can type it for you to check if you want me

here is a link of the system specs:
http://speccy.piriform.com/results/CMIrn3ko4omucTWL6ccbHv1

 

[Kaktussoft]

Answer #8

 

[Kaktussoft]

In http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html do:

attrib  C:\Windows\system32\wat\*.*

Post output

 

[Rafus]

I want C:\Windows\Logs\CBS\CBS.log. So post please

How can I get this??

 

[Kaktussoft]

I want C:\Windows\Logs\CBS\CBS.log. So post please

How can I get this??

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html step 3 is the easiest for you.

 

[Rafus]

I want C:\Windows\Logs\CBS\CBS.log. So post please

How can I get this??

I am running the Command Promt as an dministrator but is telling me:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>C:\Windows\Logs\CBS\CBS.log
Access is denied.

C:\Windows\system32>

 

[Kaktussoft]

I want C:\Windows\Logs\CBS\CBS.log. So post please

How can I get this??

I am running the Command Promt as an dministrator but is telling me:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>C:\Windows\Logs\CBS\CBS.log
Access is denied.

C:\Windows\system32>

You type just the file name! Should windows delete it, run it, type it?

try instead step 3 from tutorial

 

[Kaktussoft]

Post the file you created in step 3. So sfcdetails.txt from desktop

 

[Rafus]

Post the file you created in step 3. So sfcdetails.txt from desktop

Here is the file, hope helps.

Cheers!

 

[Kaktussoft]

2014-05-13 12:31:55, Info CSI 0000016c [SR] Cannot repair member file [l:22{11}]"wuaueng.dll" of Microsoft-Windows-WindowsUpdateClient-Core, Version = 7.6.7600.256, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-05-13 12:31:55, Info CSI 0000016e [SR] Cannot repair member file [l:22{11}]"wuauclt.exe" of Microsoft-Windows-WindowsUpdateClient-Core, Version = 7.6.7600.256, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-05-13 12:31:59, Info CSI 00000172 [SR] Cannot repair member file [l:22{11}]"wuaueng.dll" of Microsoft-Windows-WindowsUpdateClient-Core, Version = 7.6.7600.256, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-05-13 12:31:59, Info CSI 00000173 [SR] This component was referenced by [l:150{75}]"WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.256.Core"
2014-05-13 12:31:59, Info CSI 00000175 [SR] Cannot repair member file [l:22{11}]"wuauclt.exe" of Microsoft-Windows-WindowsUpdateClient-Core, Version = 7.6.7600.256, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-05-13 12:31:59, Info CSI 00000176 [SR] This component was referenced by [l:150{75}]"WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.256.Core"
2014-05-13 12:31:59, Info CSI 00000179 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"wuaueng.dll"; source file in store is also corrupted
2014-05-13 12:31:59, Info CSI 0000017c [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"wuauclt.exe"; source file in store is also corrupted

 

[Kaktussoft]

Ask NOELDP to help. I think it's not a genuine licence(?) and cracked.