Windows update not working - manualy

[scripttron75]

Hello, I have win 7 pro 64bit and have never had an issue on any pc with Windows update not working or functioning on any level. I have tried sfc /scannow to fix the issue that did not work. it starts with going to Control panel then selecting Windows update does nothing and crashes does not launch WU and i have to go to task manager to kill CTRL panel process. I have checked the services and they say running and i even restarted Bits and Windows update does nothing. after restarting services it finally comes up but pressing the updates button does not work i always get a prompt of please restart computer does nothing of course.

 

[Ranger4]

Windows Update has been a problem recently, so try this fix to see if it helps. It is usually associated with the following message when to try & run Windows Update.

"Windows update cannot currently check for updates, because the service is not running, You may need to restart your computer".

This is exactly the message you get when the AuthCab has expired. Doing the following seems to fix it:

The date on the computer has to be reset & to do that follow this:

To reset the date on the computer Right Click on the Clock at bottom RH corner of the screen, select Change Date & Time Settings, when that opens click on the Internet Time tab, Then select Change Settings, then untick Synchronise with Internet Time Server, be sure to tick OK, then select the Date & Time tab, Then select Change Date & Time & set the date back to 3 Dec.

Then reboot the computer & then run Check for Updates in Windows Update, it should update to the 3 Dec. In some cases you may need to try an earlier date if the 2nd doesn't work.

Then reboot, reset Internet time Synch, change computer date to today's date, re run Check for Updates in Windows Update & it should check for Updates & came back with Windows is up to date, with the latest updates installed.

This method should retain all your Update History as well.

The reason for this procedure, is that Windows accesses an AuthCab during the start-up procedure that Authorises access to the Windows Update download site. This authorisation expired on 3 Dec for a lot of users & access get blocked to the Windows Update site.

By running the repair I listed above, resetting the computer date & rebooting provides access to Update site at which MS have now reset the expiry of that AuthCab which gets installed on your computer, so it can now download & install Updates. Of course it is then necessary to reset the date on the computer & re run Check for Updates to bring it completely up to date.

 

[scripttron75]

what do u think was the cause of this ? virus, trojan, malware . The only thing i can think of is when i uninstalled AVG AV IS which is a POC never buying another subscription.

 

[Ranger4]

The problem was that Microsoft forgot to update that AuthCab that expires every so often. It was purely remiss on Microsoft's part & should not have happened.

So it's not a virus, malware, trojan or anything like that. Once you have run the fix I posted above Windows Update the problem should be fixed.