Solved Windows Update spins "checking for updates"; SURT installer spins

[BillRW]

Windows Update spins "checking for updates"; SURT installer spins

Windows Update spins forever on "checking for updatse". The Win Update Troubleshooter gives error 0x8024402C. I have tried numerous fixes including some KBs - no success.

Today I tried steps 1 and 2 that you recommend should be run before posting on this problem.

1. The SURT installer has been spinning > 3 hrs on "searching for updates on this computer".

2. I ran "sfc /scannow". It says "Windows Resource Protection found corrupt files but was unable to fix some of them" and refers to CBS.log - but that is an empty file.

Can anyone advise me?

 

[torchwood]

Hi Bill,
have you tried the fixit from this link
https://support.microsoft.com/en-us/kb/883821


Roy

 

[BillRW]

Yes thanks but no proxy set

Thanks Roy; however that's the first of many fixes I tried. The auto fixer will not run, and on trying the manual way, the command proxycfg is not recognised. I never had set up any proxy and there is none showing up in the properties of the network connection.

 

[torchwood]

OK Dokey,
Lets try reseting it via IE.


Roy

 

[BillRW]

Hello Roy. I assume you meant click the "Restore advanced settings" button, so I have. It didn't seem to change any settings and has not solved the problem.

 

[torchwood]

Hi Bill,
the error code points towards an internet connection problem.

can you run these commands
Copy and paste these lines in Note pad.

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0

Save as flush.bat to your desktop.
Right click the .bat file and choose to run as Administrator. Your computer will reboot itself.

Roy

 

[BillRW]

I ran that but there was a message to the effect that one of the operations couldn't be performed on a local area connection because it wasn't connected (I was on wireless at the time). Re-ran with wired connection, seemed to run OK. Then left machine on all night but no change - Windows Update still not working.
It's maybe worth clarifying that all other Internet connectivity has been perfect throughout - it's only WU that seems to have a problem.

 

[BillRW]

I left WU "running" for some hours and it stopped with error C80003FA. I'm about to google for that but posting here in case it is one you know.

 

[BillRW]

Update - I thought I'd made progress because when I went to do a restart after the C80003FA, the little shield appeared beside the "shutdown" selection - but there was no message about updates during shutdown or restart, and nothing in WU history (which had been wiped by one of the previous "fixes". I saw in another thread that CF80003FA indicates a memory problem - and since installing an extra 1GB I have had the odd blue-screen - so we'll see what Memtest finds. Nothing so far...