Solved Windows Updates Not Installing : Error Unknown (Sits on Installing)

[Faticus]

Hi,

To give you some back story, I built my computer the end of August 2012. Ran Smoothly. I decided to get a 60 gig SSD to be the partition that stored Windows. I didnt have much stored on the Main HD so I deleted my original 2TB HD and tried installing on the SSD... found that the SSD was bad and sent it back. Decided just to stick with the 2TB HD. Had some issues installing windows back onto the HD as it would just hang up. Finally managed to get windows installed, had some "Not genuine" issues but that resolved after multiple restarts. That brings me to where I am at today and I feel as though the system has been getting worse. I would normally be fine with just a clean install but with all the issues I had with that initially I am very skeptical of trying it again. I have 5 important updates and 7 optional updates all of which do not install. The Installer just sits on Downloading updates and I have left it overnight with still no result. I am not sure if this is even my main issue but I am beyond the point of figuring it out myself so any help would be appreciated

I downloaded the System Readiness Tool and it Ran. I tried running the sfc /scannow in Admin cmd prompt mode and get a "Windows Resource Protection could not perform the requested operation" I attached my CBS file. Any help you could give or guidance you can provide would be greatly appreciated.

 

[ICIT2LOL]

Hello and welcome Faticus just as matter of interest why did you give up on the SSD? was not it under warranty?

That is heck of a drive to be installing on mate just how did you prepare it for the install?

You can run a chkdsk in Windows too > My Computer > right click on the drive > Properties > Tools > Check now - then follow the points in my pic.
You then reboot and it will start a chkdsk (in DOS).

 

[Faticus]

It was an impulse buy because it was only 30 dollars at the time. The computer wouldn't recognize it in the BIOS, I tried switching the connectors in the back. I decided I didnt really need it so I just got a refund as the boot speed difference was negligible in my mind. I'm waiting on them to become cheaper for the larger storage ones and then I'll probably give it another go but this whole process has opened up a whole different can of worms for me. I am also wondering if I have registry issues based on some of the other threads I have read.

I did end up running chkdsk on my hd to finally get Windows reinstalled. I literally might have run it 10 times before it finally accepted the full install instead of getting hung up.

 

[NoelDP]

Or, to put it another way....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot).


Looking at the generated data from the CheckSUR and SFC logs.....

You have major problems, according to CheckSUR:-

Summary:
Seconds executed: 398
 Found 40328 errors
 Fixed 40318 errors
  CSI Could Not Open file Total count: 1
  CSI Manifest Missing Total count: 2
  CSI Manifest Failed Catalog Check Total count: 1
  Fixed: CSI Manifest Failed Catalog Check.  Total count: 1
  CSI Missing Component Key Total count: 6519
  Fixed: CSI Missing Component Key.  Total count: 6519
  CSI Missing Pinned Component Key Total count: 1429
  Fixed: CSI Missing Pinned Component Key.  Total count: 1429
  CSI Missing Identity Total count: 7965
  Fixed: CSI Missing Identity.  Total count: 7964
  CSI Corrupt Identity Total count: 2
  CSI Missing C Mark Total count: 9720
  Fixed: CSI Missing C Mark.  Total count: 9720
  CSI Replacement File: CreateFile Failed Total count: 7
  CSI Payload File Missing Total count: 5
  Fixed: CSI Payload File Missing.  Total count: 1
  CSI F Mark Missing Total count: 16113
  Fixed: CSI F Mark Missing.  Total count: 16113[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]Unavailable repair files:
 winsxs\manifests\amd6»_micros«ft-windfws-base­rv_3.manifest
 winsxs\manifests\wow64_microsoft-windows-i..lúkeyboaræ-000004+5_31bf3¼56ad364…35_6.1.Ý600.163B5_none_yf5126bcb1266150.manifest
 winsxs\manifests\wow64_microsoft-windows-i..l-keyboard-00000465_31bf3
56ad364„35_6.1.ž600.163’5_none_ÿf51544cq1262e0e.manifest[/FONT][/COLOR]
[COLOR=#333333][FONT=Segoe UI]

According to the CBS log, you also have major problems. (the current log contains at least 1310 errors, generated over the past 24 hours)

I think that your best option is going to be at least a repair install - or maybe even a Clean Install.

I

 

[ICIT2LOL]

Hiyya mate when Noels fix gets it going again why not try a SSD again 2TB is one heck of a drive to lose

 

[Faticus]

Haha yea ultimately I would like to do that but my concern goes beyond that at this point and would just like a normal functioning computer. I will run the chkdsk when I get home and see if it allows me to run a repair. If that doesn't work I will try another clean install but at least now I have some people that can guide me through it if I run into more issues

 

[NoelDP]

If you keep having problems with a clean install it points to one of two things.....
.
1) a hardware fault
2) you're doing something wrong

Check your RAM with Memtest86+ - www.memtest.org
Check your HD with the manufacturer's test utility
Reseat all cards, etc, and disconnect all unnecessary devices for the install (just have one HD connected)
Check your Power Supply - has it got enough oomph?

 

[ICIT2LOL]

Haha yea ultimately I would like to do that but my concern goes beyond that at this point and would just like a normal functioning computer. I will run the chkdsk when I get home and see if it allows me to run a repair. If that doesn't work I will try another clean install but at least now I have some people that can guide me through it if I run into more issues

No worries mate - just a personal thing I don't like drives over 500GB to be honest the big ones have been more trouble than they have been worth and overrated. Best to stick to a small one for OS and then use the larger ones for data backup etc

 

[ICIT2LOL]

If you keep having problems with a clean install it points to one of two things.....
.
1) a hardware fault
2) you're doing something wrong

Check your RAM with Memtest86+ - www.memtest.org
Check your HD with the manufacturer's test utility
Reseat all cards, etc, and disconnect all unnecessary devices for the install (just have one HD connected)
Check your Power Supply - has it got enough oomph?

Hum Noel your last point is worth having a look at and the drive well you know my thoughts on big drives.

 

[Faticus]

I am currently running the chkdsk. Unfortunately I only have 2 internal 2TB drives in this machine. Most of my old builds I destroyed the smaller HDS after throwing what I wanted to keep on my eexternal. I can go out and get another 60 gig ssd if you think its that big of a difference.

 

[ICIT2LOL]

Strictly from a personal point of view I would have the boot drive a SSD and keep the big drives for data backup.

I run 120GB SSD's in all my machines as 60GB would be a bit small after the OS, security and the usual apps like CCleaner and stuff are loaded but still doable. Plus the 120GB 's are reasonably priced right now.

I don't know but I think you said $30 for an SSD - that is extremely cheap even for a 60GB one unless it was a use one of course but buying used is fraught with problems in my mind.

Whatever you decide to get re a SSD there is a general feeling that the ones with Sandforce controllers are not perhaps the best choice so go for one with the other type controllers. There are plenty of members in here that will advise you - me I pick Samsung and Crucial as my particular choices, and if you do go SSD make sure you read and follow the tutorial on setting them up before installing onto them - http://www.sevenforums.com/tutorials/113967-ssd-alignment.html

 

[Faticus]

Well I ran chkdsk last night, is there a log or something that you guys would like to see? Should I try installing the updates? Should I try a windows repair?

 

[NoelDP]

The CHKDSK log is in the Event Viewer as a Wininit event in the Windows Application log.

 

[Faticus]

Heres a copy of the Log

+ System

- Provider

[ Name] Microsoft-Windows-Wininit
[ Guid] {206f6dea-d3c5-4d10-bc72-989f03c8b84b}
[ EventSourceName] Wininit

- EventID 1001

[ Qualifiers] 16384

Version 0

Level 4

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2013-01-26T05:11:25.000000000Z

EventRecordID 29830

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer Jimbo-PC

Security


- EventData

Checking file system on C: The type of the file system is NTFS. A disk check has been scheduled. Windows will now check the disk. CHKDSK is verifying files (stage 1 of 5)... 126976 file records processed. File verification completed. 174 large file records processed. 0 bad file records processed. 0 EA records processed. 60 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 167752 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)... 126976 file SDs/SIDs processed. Cleaning up 107 unused index entries from index $SII of file 0x9. Cleaning up 107 unused index entries from index $SDH of file 0x9. Cleaning up 107 unused security descriptors. Security descriptor verification completed. 20389 data files processed. CHKDSK is verifying Usn Journal... 37730456 USN bytes processed. Usn Journal verification completed. CHKDSK is verifying file data (stage 4 of 5)... 126960 files processed. File data verification completed. CHKDSK is verifying free space (stage 5 of 5)... 464770962 free clusters processed. Free space verification is complete. Windows has checked the file system and found no problems. 1953410047 KB total disk space. 93964824 KB in 101487 files. 71176 KB in 20390 indexes. 0 KB in bad sectors. 290195 KB in use by the system. 65536 KB occupied by the log file. 1859083852 KB available on disk. 4096 bytes in each allocation unit. 488352511 total allocation units on disk. 464770963 allocation units available on disk. Internal Info: 00 f0 01 00 21 dc 01 00 07 a3 03 00 00 00 00 00 ....!........... d6 00 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 ....<........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts.

 

[NoelDP]

Nothing out os the ordinary there - lost file index entries are fairly common, and don't normally affect the system. The important thing is that there are no bad sectors showing.

 

[Faticus]

Should I see what the result is if I try to install the updates again or should I go ahead and do the Repair or look at something else?

 

[NoelDP]

Run the repair/reinstall - the CHKDSK won't have changed anything significant.

 

[Faticus]

I guess I should mention that I have an OEM System Builders Pack, so I don't think I have the option of running a repair.... only a clean install.... There is nothing on this computer that I dont have the installation cds and as I said before anything of importance I have put on an external so if doing a clean install is the only option I am fine with that but would like to know if you think thats still the way to go

 

[NoelDP]

Definitely - there's no point in spending large amounts of time attempting to manually repair this install.

 

[Faticus]

Ok, so I'm am going to boot to the installation cd and go from there correct?