Windows welcome screen only showing "Switch User"

[T Clouatre]

Normally when logging on, the welcome screen shows Dell Icon and My Name which I click to log on. Then, "Switch User" under that. Now I am only getting "Switch User" and when I click "Switch User" nothing happens. Can't log in. Any advise would be greatly appreciated. (I am posting from a different computer as I can't log in to mine.)

 

[Brink]

Hello T Clouatre, and welcome to Seven Forums.

You might see if doing a system restore at boot using a restore point dated before this happened may be able to undo and fix this for you.

Hope this helps,
Shawn

 

[T Clouatre]

Perform system restore

Thank you. I know how to do a system restore, but can you tell me how to get to that point when rebooting. I can not log in. Is there a point during reboot that I can access the system restore option?

 

[Brink]

Sure thing. OPTION TWO in the tutorial above can help show you how to.

 

[T Clouatre]

System Restore

Oh, Sorry, Didn't realize that was a link! Thank you so much for the help. Will try that and let you know the results! Thanks again!