Windows will not load and crashes on startup repair

Elletee

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8:55 PM
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Hello i would appreciate all the help i can get. I have an acer aspire 5742 laptop. I was running windows 7. I do not have a disc as it was already loaded onto laptop that was a gift. Machine was running ok, it would overheat from time to time as i think the battery was on its way out, anyway thats not the problem. 2 days ago it switched itself off, when i tried to reboot i got a screen saying windows failed to start with options to -launch startup repair or - start windows normally.
when i choose start startup repair it says in grey at bottom of screen loading windows files then it goes to a black screen and freezes.
If i choose start windows normally it says starting windows and logo appears, then it just crashes. Please help me.
 

My Computer My Computer

At a glance

Windows 7 home premium
OS
Windows 7 home premium
What is on the crash screen?
Boot into advanced boot options http://www.sevenforums.com/tutorials/666-advanced-boot-options.html
and select :
Disable Automatic Restart on System Failure
Prevents Windows 7 from automatically restarting if an error causes Windows 7 to fail. Choose this option only if Windows 7 is stuck in a loop where Windows 7 fails, attempts to restart, and fails again repeatedly.

Now crash information stays on your screen.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Overheating is not a good thing! Can be caused by dust or thermal paste on cpu not fitted nicely anymore. Don't put laptop on a blanket so ventilation is fine. It isn't too hot now?

windows recovery environment should boot in case of problems (normally). Unless:
  • faulty memory
  • faulty harddisk
  • faulty mainboard
  • virus
  • etc
first test your harddisk. Then memory. Do you have a win7 system repair disc (64 bits)? Do you have a win7 install dvd (64bits)? You can create a system repair disc on another win7 machine.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
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