Windows XP SP3 ..I've really messed up

[theog]

Do you have Win XP install CD? (Not the Gateway Recovery disk as this a Norton Ghost Disk)

Hi..
Here is what I do have..this came with my desktop Windows XP when I purchased it from Gateway....Shopping Network...HSN ..everything came installed as it arrived.
Operating System..windows XP-ProfessionalMedia Center.. 11/02(near the hole on the CD).. looks like the date I bought this pc.
this is on the CD
Version1.0..For distrubution only..with a new GatewayPC

ALSO:
A Red CD.. Drivers......: Gateway

Those are the 2 CD's that came with my laptop.
Thanks..

How to use your Gateway Recovery.

Gateway Support - Additional Software Information

 

[Tews]

Download Ubuntu | Ubuntu

 

[LADYPINKtomato1]

Many thanks. I was confused.

So we have an XP SP3 desktop which does not function correctly.

Understandably, she is in a little bit of a panic-I would be too.

Now, forgetting all of the router stuff and disconnected from the internet--What is the problem?

I'm trying to understand the problem.

Karl.. that Correct..the desktop XP SP3 is NOT working right.
Ok.. here's what i did .. I un-installed a music converter program.. Prizm.. that I was not going to use anymore.. during this uninstall a thing popped up.. with a link in it.. saying if I need it later or something. anyway..I thought it had to do with a
Word Search CONNECTED with the program I was uninstalling.. of the Prizm program.. I was uninstalling.. so when I completely finished the uninstalling of Prizm..

I found Word Search and proceeded to uninstall it... when I rebooted.. I could NOT get back in to do anthing on my desktop..Windows XP..
I could see my Name on the screen.. with 191 un-read messages.. when I tried to click my name to put my password in.. didn't work.. on the lower left corner of this sreen there was an icon.. with a choice to close down.. kinda looked orange incolor.
That's it ..

 

[LADYPINKtomato1]

Download Ubuntu | Ubuntu

Twes.. on this Laptop ?
save it to my desktop on Windows 7 ?

 

[Bare Foot Kid]

Hello LPt, save it to the desktop of the PC that's working, then you can go from there.

 

[karlsnooks]

Lady...
On the desktop and
disconnected from the internet--
can you boot the desktop?

 

[Bare Foot Kid]

Lady...
On the desktop and
disconnected from the internet--
can you boot the desktop?

Now how can she download something when you're telling her to un-hook the internet?

 

[Tews]

Remember that you are going to burn the iso image that you download to a disc, then you are going to use that disc as a boot disc on your desktop...

 

[LADYPINKtomato1]

Hello LPt, save it to the desktop of the PC that's working, then you can go from there.

Barefootkid.. thanks so very much.. this is what I need right now.
I have some new Memorex DVDS-R..16X 4.7 GB 120mm..
these should work .. right ?
TVM

 

[Tews]

That will work just fine... dont you just love new adventures??

 

[LADYPINKtomato1]

Lady...
On the desktop and
disconnected from the internet--
can you boot the desktop?

Karl...hi.. If. I disconnect from the internet on Windows XP.. I have NO way of doing anythin on it...even thos it isn't working.
I can disconnect and use the Laptop .. Wireless..WI-Fi...If it will still communicate..(.minus the ethernet./modem ethernet cable.). work on the Laptop
Is that possible ?.. I sure have no idea.
TVM

 

[Tews]

LPT .. lets not worry about your XP machine until you have downloaded and burned Ubuntu...Once you have done that, let us know and we'll walk you through the rest!

 

[Bare Foot Kid]

Hello LPt, save it to the desktop of the PC that's working, then you can go from there.

Barefootkid.. thanks so very much.. this is what I need right now.
I have some new Memorex DVDS-R..16X 4.7 GB 120mm..
these should work .. right ?
TVM

Yes those will work, after it's done downloading right click the file on the desktop and select "Burn Disk Image" then in the next window select "Burn" click the snips below to enlarge.

 

[karlsnooks]

Barefoot,
The idea was to disconnect the desktop which has the problems from the internet.

Remember she has a problem with the XP desktop. Personally, I think she is better off fixing that problem rather than putting a 2nd OS on the desktop and still having the problem.

 

[Tews]

Lets take care of her primary problem before we start talking about imaging ... it cuts down on the confusion..

 

[Tews]

Barefoot,
The idea was to disconnect the desktop which has the problems from the internet.

Remember she has a problem with the XP desktop. Personally, I think she is better off fixing that problem rather than putting a 2nd OS on the desktop and still having the problem.

We are not suggesting that Ubuntu be installed... but to use the Live CD option to back up any files...

 

[iseeuu]

M'Lady;

Here is a screen shot of the "Safe Mode". You get to "Safe Mode" by tapping the F8 key while booting. It sounded like, from your eailer description, the SB tech had you attempt the "Last Known Good Configuration" utility. If it works, it will restore XP to a point before you removed any programs. If it was already tried and / or did not work, then reinstalling XP may be your only option.



Robert

 

[Tews]

I think we scared her off....

 

[CarlTR6]

She is still logged in. She is game; I don't think we scared her off.

 

[theog]

M'Lady;

Here is a screen shot of the "Safe Mode". You get to "Safe Mode" by tapping the F8 key while booting. It sounded like, from your eailer description, the SB tech had you attempt the "Last Known Good Configuration" utility. If it works, it will restore XP to a point before you removed any programs. If it was already tried and / or did not work, then reinstalling XP may be your only option.

View attachment 74712

Robert

I believe this has been all done with phone tec in post 1

ray