Winlogon - Windows Log Application Event Issues

tjg79

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Hi,

I'm getting two events reported as Information in the Application Log pertaining to SessionEnv and TrustedInstaller every time I start my system.

The first is Event 6003, Winlogon. The General Description indicates: The winlogon notification subscriber <TrustedInstaller> was unavailable to handle a critical notification event.

The second is Event 6000, Winlogon. The General Description indicates: The winlogon notification subscriber <SessionEnv> was unable to handle a notification event.

The Event Log Online Help indicates this error might be caused by one of the following conditions for the two Events:
  • System resources are inadequate or unavailable.
  • The Windows registry is corrupted.
  • A service failed to start.
I don't see any Information, Warning or Error issues in the Windows System Log, so I think that rules out a service failed to start. I don't get any other Windows registry issues and I've run SFC /Scannow without any issues. From the best that I can tell, my System resources are adequate and available.

Does anyone have any suggestions on what to check to resolve these issues?

Thank you in advance for your assistance.

Regards
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64 SP1
CPU
Intel i7-980x @ 3.6GHz
Motherboard
Intel DX58SO
Memory
Corsair 12GB DDR3 RAM (3x4GB)
Graphics Card(s)
EVGA NVIDIA GeForce GTX 760 SC
Sound Card
Intel High Definition 7.1 Audio Subsystem - Realtek ALC889
Monitor(s) Displays
Dual Display - LG Electronics Flatron L227WTG
Screen Resolution
1680 x 1050 60Hz 32-bit
Hard Drives
2 Seagate Constellation ST1000NM0033 1TB SATA 6Gb/s HDDs configured as Intel SATA Array 0, RST RAID 1, Vol. 0 (C:\) & Vol. 1 (D:\), & 2 Seagate Barracuda ST500DM002 500GB SATA 6Gb/s HDDs configured as Intel SATA Array 1 RST RAID 1, Vol. 0 (E:\)
PSU
Corsair HX850W
Case
Antec P182
Cooling
Stock Intel i7-980x Cooling Solution + 4 120mm Case Fans
Keyboard
Microsoft Wireless Multimedia Keyboard 1.1
Mouse
Microsoft Standard Wireless Optical Mouse
Internet Speed
DSL - 3.0 Mb/s download 768 Kb/s upload
Antivirus
ESET Smart Security 12, Defender & SuperAntiSpyware Pro
Browser
Firefox Quantum 64-bit
Other Info
Optical Drives: Pioneer DVR-216R & TSSTcorp SH-S223Q, Anker USB 3.0 PCI-E Card, Hauppauge WinTV-HVR 2250 Dual TV Tuner Board for Windows Media Center, Bose Companion 3 Series II multimedia speaker system, APC Smart-UPS SMT1500
From Microsoft:
Event ID 6000 ? Windows Logon Availability

From Microsoft:
Event ID 6000 ? Windows Logon Availability

If the Windows registry is slightly or moderately corrupted, you may be able to restart the computer in Safe mode and use System Restore to restore the registry of the computer to the last known good configuration.
I don't know if this will help because sfc /scannow passed.
I don't believe your System resources are the problem.

This could also be of some help.
By Brink:
http://www.sevenforums.com/tutorials/666-advanced-boot-options.html
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
From Microsoft:
Event ID 6000 ? Windows Logon Availability

From Microsoft:
Event ID 6000 ? Windows Logon Availability

If the Windows registry is slightly or moderately corrupted, you may be able to restart the computer in Safe mode and use System Restore to restore the registry of the computer to the last known good configuration.
I don't know if this will help because sfc /scannow passed.
I don't believe your System resources are the problem.

This could also be of some help.
By Brink:
http://www.sevenforums.com/tutorials/666-advanced-boot-options.htmlhttp://www.sevenforums.com/tutorials/666-advanced-boot-options.html

My system starts ok, but I just get these events and the one about critical event notification is causing some concern.

I don't think system restore is a good option for me at this time, because I've just removed some old CD/DVD utility applications for burning discs and making LightScribe labels, and reloaded my Intel audio, Dolby and Bluetooth drivers and software to resolve other Events. I'm down to just three Events of concern and the one I didn't mention is the Google Update Service. I will handle that one separately. If I use system restore, I might reinstall something that I intentionally removed. These issues existed before I started removing software and drivers to resolve Events of concern.

I think I'll try that F8 Windows Repair option though.

Thank you for the information. I'll post my results after I do the Windows Repair.

Regards
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64 SP1
CPU
Intel i7-980x @ 3.6GHz
Motherboard
Intel DX58SO
Memory
Corsair 12GB DDR3 RAM (3x4GB)
Graphics Card(s)
EVGA NVIDIA GeForce GTX 760 SC
Sound Card
Intel High Definition 7.1 Audio Subsystem - Realtek ALC889
Monitor(s) Displays
Dual Display - LG Electronics Flatron L227WTG
Screen Resolution
1680 x 1050 60Hz 32-bit
Hard Drives
2 Seagate Constellation ST1000NM0033 1TB SATA 6Gb/s HDDs configured as Intel SATA Array 0, RST RAID 1, Vol. 0 (C:\) & Vol. 1 (D:\), & 2 Seagate Barracuda ST500DM002 500GB SATA 6Gb/s HDDs configured as Intel SATA Array 1 RST RAID 1, Vol. 0 (E:\)
PSU
Corsair HX850W
Case
Antec P182
Cooling
Stock Intel i7-980x Cooling Solution + 4 120mm Case Fans
Keyboard
Microsoft Wireless Multimedia Keyboard 1.1
Mouse
Microsoft Standard Wireless Optical Mouse
Internet Speed
DSL - 3.0 Mb/s download 768 Kb/s upload
Antivirus
ESET Smart Security 12, Defender & SuperAntiSpyware Pro
Browser
Firefox Quantum 64-bit
Other Info
Optical Drives: Pioneer DVR-216R & TSSTcorp SH-S223Q, Anker USB 3.0 PCI-E Card, Hauppauge WinTV-HVR 2250 Dual TV Tuner Board for Windows Media Center, Bose Companion 3 Series II multimedia speaker system, APC Smart-UPS SMT1500
I did the F8 routine and didn't see a Window Repair option. I also booted to my Win 7 CD and didn't see any repair option other than system restore. So, there doesn't appear to be a Windows Repair method available.

I'm sure that I don't have a restore point that precedes the issues in the Windows Application Log.

I'll do some searches for TrustedInstaller and SessionEnv issues and see what comes up.

Regards
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64 SP1
CPU
Intel i7-980x @ 3.6GHz
Motherboard
Intel DX58SO
Memory
Corsair 12GB DDR3 RAM (3x4GB)
Graphics Card(s)
EVGA NVIDIA GeForce GTX 760 SC
Sound Card
Intel High Definition 7.1 Audio Subsystem - Realtek ALC889
Monitor(s) Displays
Dual Display - LG Electronics Flatron L227WTG
Screen Resolution
1680 x 1050 60Hz 32-bit
Hard Drives
2 Seagate Constellation ST1000NM0033 1TB SATA 6Gb/s HDDs configured as Intel SATA Array 0, RST RAID 1, Vol. 0 (C:\) & Vol. 1 (D:\), & 2 Seagate Barracuda ST500DM002 500GB SATA 6Gb/s HDDs configured as Intel SATA Array 1 RST RAID 1, Vol. 0 (E:\)
PSU
Corsair HX850W
Case
Antec P182
Cooling
Stock Intel i7-980x Cooling Solution + 4 120mm Case Fans
Keyboard
Microsoft Wireless Multimedia Keyboard 1.1
Mouse
Microsoft Standard Wireless Optical Mouse
Internet Speed
DSL - 3.0 Mb/s download 768 Kb/s upload
Antivirus
ESET Smart Security 12, Defender & SuperAntiSpyware Pro
Browser
Firefox Quantum 64-bit
Other Info
Optical Drives: Pioneer DVR-216R & TSSTcorp SH-S223Q, Anker USB 3.0 PCI-E Card, Hauppauge WinTV-HVR 2250 Dual TV Tuner Board for Windows Media Center, Bose Companion 3 Series II multimedia speaker system, APC Smart-UPS SMT1500
SessionEnv is a Windows service that appears in Windows Task Manager under the services tab and its description is Remote Desktop Configuration.

That doesn't appear to be a very critical function to me. I don't use Remote Desktop. I'll check to see if I can adjust the Remote Desktop Configuration back to default settings to resolve the Winlogon issue.

If anyone knows anything about the proper configuration for Remote Desktop, please post a suggestion.

Regards
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64 SP1
CPU
Intel i7-980x @ 3.6GHz
Motherboard
Intel DX58SO
Memory
Corsair 12GB DDR3 RAM (3x4GB)
Graphics Card(s)
EVGA NVIDIA GeForce GTX 760 SC
Sound Card
Intel High Definition 7.1 Audio Subsystem - Realtek ALC889
Monitor(s) Displays
Dual Display - LG Electronics Flatron L227WTG
Screen Resolution
1680 x 1050 60Hz 32-bit
Hard Drives
2 Seagate Constellation ST1000NM0033 1TB SATA 6Gb/s HDDs configured as Intel SATA Array 0, RST RAID 1, Vol. 0 (C:\) & Vol. 1 (D:\), & 2 Seagate Barracuda ST500DM002 500GB SATA 6Gb/s HDDs configured as Intel SATA Array 1 RST RAID 1, Vol. 0 (E:\)
PSU
Corsair HX850W
Case
Antec P182
Cooling
Stock Intel i7-980x Cooling Solution + 4 120mm Case Fans
Keyboard
Microsoft Wireless Multimedia Keyboard 1.1
Mouse
Microsoft Standard Wireless Optical Mouse
Internet Speed
DSL - 3.0 Mb/s download 768 Kb/s upload
Antivirus
ESET Smart Security 12, Defender & SuperAntiSpyware Pro
Browser
Firefox Quantum 64-bit
Other Info
Optical Drives: Pioneer DVR-216R & TSSTcorp SH-S223Q, Anker USB 3.0 PCI-E Card, Hauppauge WinTV-HVR 2250 Dual TV Tuner Board for Windows Media Center, Bose Companion 3 Series II multimedia speaker system, APC Smart-UPS SMT1500
I resolved the Event 6003, Winlogon: General Description: The winlogon notification subscriber <TrustedInstaller> was unavailable to handle a critical notification event.

I was able to clear this event by manually deleting the remainder of the CD/DVD utility programs and players that didn't fully delete with their installer program by going into the program files directory and deleting their directories. Also, by going into the registry and deleting the related keys.

The SessionEnv issue is a tough one. I posted on the MS TechNet for assistance on that one.

Regards
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64 SP1
CPU
Intel i7-980x @ 3.6GHz
Motherboard
Intel DX58SO
Memory
Corsair 12GB DDR3 RAM (3x4GB)
Graphics Card(s)
EVGA NVIDIA GeForce GTX 760 SC
Sound Card
Intel High Definition 7.1 Audio Subsystem - Realtek ALC889
Monitor(s) Displays
Dual Display - LG Electronics Flatron L227WTG
Screen Resolution
1680 x 1050 60Hz 32-bit
Hard Drives
2 Seagate Constellation ST1000NM0033 1TB SATA 6Gb/s HDDs configured as Intel SATA Array 0, RST RAID 1, Vol. 0 (C:\) & Vol. 1 (D:\), & 2 Seagate Barracuda ST500DM002 500GB SATA 6Gb/s HDDs configured as Intel SATA Array 1 RST RAID 1, Vol. 0 (E:\)
PSU
Corsair HX850W
Case
Antec P182
Cooling
Stock Intel i7-980x Cooling Solution + 4 120mm Case Fans
Keyboard
Microsoft Wireless Multimedia Keyboard 1.1
Mouse
Microsoft Standard Wireless Optical Mouse
Internet Speed
DSL - 3.0 Mb/s download 768 Kb/s upload
Antivirus
ESET Smart Security 12, Defender & SuperAntiSpyware Pro
Browser
Firefox Quantum 64-bit
Other Info
Optical Drives: Pioneer DVR-216R & TSSTcorp SH-S223Q, Anker USB 3.0 PCI-E Card, Hauppauge WinTV-HVR 2250 Dual TV Tuner Board for Windows Media Center, Bose Companion 3 Series II multimedia speaker system, APC Smart-UPS SMT1500
It's way over my head and my 3 brain cells. Please keep us informed of any new results.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Optiplex 7010 MT
OS
Dual boot - Win 10 Pro 64-bit (good) and Win 7 Pro 64-bit (won't boot on the NVMe)
CPU
Intel Core i5 3470 @ 3.2GHz
Motherboard
Dell 0GY6Y8 - what would the Intel number be? - Q77 chipset
Memory
16GB RAM DDR3 (Four x 4GB)
Graphics Card(s)
Intel HD Graphics (on the CPU)
Sound Card
Realtek High Definition Audio - and Intel Display Audio
Monitor(s) Displays
Dell E176FP - nothing fancy
Screen Resolution
1280 x 1024 @ 60 Hz
Hard Drives
Now a Samsung 970 EVO Plus SSD NVMe, which works for the Win 10 only

Used to be two 500GB WDC WD5000AAKX (SATA @ 6GB/sec)

- External WD My Book 1110 USB device
PSU
What means PSU? I'm at sea level
Cooling
Ice cubes
Keyboard
Noisy
Mouse
Micky
Internet Speed
Verizon FIOS 500 Mbps (was 1Gbps but I can't type that fast)
Antivirus
Win 10 Windows Defender - Win 7 Avast Free
Browser
Firefox only with lots of security drives my wife crazy
Other Info
Also I still have an old but important XP SP3 machine that can run - Optiplex 755 Desktop w 4GB RAM and Momentus XT hybrid HD-SSD 500 GB hard drive. Used the registry hack to get more updates through "XP Embedded" or "POS" so now the machine rings like a cash register and the CD drawer opens to give change.
It's been so long ago, I can't recall. I know that I've done at least two repair installs since I originally posted this thread, so any lingering issues would have been cleaned up with those actions.

Regards
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64 SP1
CPU
Intel i7-980x @ 3.6GHz
Motherboard
Intel DX58SO
Memory
Corsair 12GB DDR3 RAM (3x4GB)
Graphics Card(s)
EVGA NVIDIA GeForce GTX 760 SC
Sound Card
Intel High Definition 7.1 Audio Subsystem - Realtek ALC889
Monitor(s) Displays
Dual Display - LG Electronics Flatron L227WTG
Screen Resolution
1680 x 1050 60Hz 32-bit
Hard Drives
2 Seagate Constellation ST1000NM0033 1TB SATA 6Gb/s HDDs configured as Intel SATA Array 0, RST RAID 1, Vol. 0 (C:\) & Vol. 1 (D:\), & 2 Seagate Barracuda ST500DM002 500GB SATA 6Gb/s HDDs configured as Intel SATA Array 1 RST RAID 1, Vol. 0 (E:\)
PSU
Corsair HX850W
Case
Antec P182
Cooling
Stock Intel i7-980x Cooling Solution + 4 120mm Case Fans
Keyboard
Microsoft Wireless Multimedia Keyboard 1.1
Mouse
Microsoft Standard Wireless Optical Mouse
Internet Speed
DSL - 3.0 Mb/s download 768 Kb/s upload
Antivirus
ESET Smart Security 12, Defender & SuperAntiSpyware Pro
Browser
Firefox Quantum 64-bit
Other Info
Optical Drives: Pioneer DVR-216R & TSSTcorp SH-S223Q, Anker USB 3.0 PCI-E Card, Hauppauge WinTV-HVR 2250 Dual TV Tuner Board for Windows Media Center, Bose Companion 3 Series II multimedia speaker system, APC Smart-UPS SMT1500
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