Solved Wint-64 SP1 Unable to share a local printer

bbinnard

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I have a USB attached inkjet printer that was always shared with a Vista PC on my network. Suddenly the Vista machine cannot see the printer on the Win7 system and on Win7 I am unable to set the printer to shared status.

When I try to set the printer properties to Shared I get this message: Printer settings could not be saved. Operation could not be complete (error 0x00006d9).

Here is what I've tried so far, all to no avail:

1. Turned on Security Essential Real Time Protection (I read somewhere that this has to be on for printer sharing to work, but I don't know if this is true.)

2. Tried to start Windows Firewall service (I read that this has to be started for printer sharing to work) but my system has no Windows Firewall service to start.

3. Renamed the printer and tried to share it using it's new name (same failure)

4. Removed the Win7 system from the Homegroup (same failure)

The printer works fine on the Win7 system. My user ID has Admin privileges. Rebooting Win7 has no effect.

What else can I try to get the printer shared?
 

My Computer My Computer

At a glance

Win7-64Intel i7-3770S16GBnVidia GT630
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built
OS
Win7-64
CPU
Intel i7-3770S
Motherboard
ASUS P8Z77-M
Memory
16GB
Graphics Card(s)
nVidia GT630
Sound Card
onboard
Monitor(s) Displays
dual
Screen Resolution
1920x1200 (primary) 1050x1680 (secondary)
Hard Drives
128GB SSD (boot)
64GB SSD (Temp/My Documents)
500GB (photos/videos)
1TB (rendered video, backups)
PSU
650W
Case
Thermaltake A30
Cooling
Thermaltake
Keyboard
Logitech Lighted
Mouse
Kensington Expert Mouse (trackball)
Internet Speed
FIOS 35/35
Antivirus
MS Security Essentials
Browser
Chrome (beta)
I have a USB attached inkjet printer that was always shared with a Vista PC on my network. Suddenly the Vista machine cannot see the printer on the Win7 system and on Win7 I am unable to set the printer to shared status.

When I try to set the printer properties to Shared I get this message: Printer settings could not be saved. Operation could not be complete (error 0x00006d9).

Here is what I've tried so far, all to no avail:

1. Turned on Security Essential Real Time Protection (I read somewhere that this has to be on for printer sharing to work, but I don't know if this is true.)

2. Tried to start Windows Firewall service (I read that this has to be started for printer sharing to work) but my system has no Windows Firewall service to start.

3. Renamed the printer and tried to share it using it's new name (same failure)

4. Removed the Win7 system from the Homegroup (same failure)

The printer works fine on the Win7 system. My user ID has Admin privileges. Rebooting Win7 has no effect.

What else can I try to get the printer shared?

Do you have the printer drivers installed on both systems?

Do you have printers drivers that are made to work on both systems?

It's important to point out that Homegroups is made for Windows 7 and Windows 8 systems only so you should have a common name "Workgroup" set up on both machines. :)
 

My Computer My Computer

At a glance

Windows 7 Ult, Windows 8.1 Pro,Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHzG.Skill PC2 9600 1200Mhz 5 5 5 15 2TGTX480
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Do you have the printer drivers installed on both systems?

Yes

Do you have printers drivers that are made to work on both systems?

Yes

It's important to point out that Homegroups is made for Windows 7 and Windows 8 systems only so you should have a common name "Workgroup" set up on both machines. :)

The other system is Vista; I have a Workgroup set up in Win7 named Workgroup.
 

My Computer My Computer

At a glance

Win7-64Intel i7-3770S16GBnVidia GT630
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built
OS
Win7-64
CPU
Intel i7-3770S
Motherboard
ASUS P8Z77-M
Memory
16GB
Graphics Card(s)
nVidia GT630
Sound Card
onboard
Monitor(s) Displays
dual
Screen Resolution
1920x1200 (primary) 1050x1680 (secondary)
Hard Drives
128GB SSD (boot)
64GB SSD (Temp/My Documents)
500GB (photos/videos)
1TB (rendered video, backups)
PSU
650W
Case
Thermaltake A30
Cooling
Thermaltake
Keyboard
Logitech Lighted
Mouse
Kensington Expert Mouse (trackball)
Internet Speed
FIOS 35/35
Antivirus
MS Security Essentials
Browser
Chrome (beta)
After several hours of research I found that my real problem was with Windows Firewall. Apparently the Firewall software got wacked at some point but the standard monthly Windows Update system scan was unable to detect this. At any rate, I found the solution in the 3rd post here:

http://www.sevenforums.com/system-security/202166-unable-start-windows-firewall-2.html

Making these 2 registry updates fixed the problem. I now am able to share my printer.
 

My Computer My Computer

At a glance

Win7-64Intel i7-3770S16GBnVidia GT630
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built
OS
Win7-64
CPU
Intel i7-3770S
Motherboard
ASUS P8Z77-M
Memory
16GB
Graphics Card(s)
nVidia GT630
Sound Card
onboard
Monitor(s) Displays
dual
Screen Resolution
1920x1200 (primary) 1050x1680 (secondary)
Hard Drives
128GB SSD (boot)
64GB SSD (Temp/My Documents)
500GB (photos/videos)
1TB (rendered video, backups)
PSU
650W
Case
Thermaltake A30
Cooling
Thermaltake
Keyboard
Logitech Lighted
Mouse
Kensington Expert Mouse (trackball)
Internet Speed
FIOS 35/35
Antivirus
MS Security Essentials
Browser
Chrome (beta)
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