Wireless Hardware Problems

stubbyhs

New member
Power User
Local time
11:28 AM
Messages
139
Location
Northern Ireland
Hello again,

I am currently trying to fix a friends laptop, the details of which are attachjed. It's running Win7 Home Premium 32-bit.
I cannot get the wireless card to show in the network connections. It also doesn't show in the device manager that I can find.
I have tried uninstalling the drivers for both the LAN and Wireless and reinstalling them and I actually got the Wireless to work until it was restarted.
This led me to think that it was a service that wasn't starting, but I'm not sure how to fix this.

Any help is welcome, and thanks in advance,
Stubbyhs
 

Attachments

My Computer

Computer Manufacturer/Model Number
HP Envy H8
OS
Windows 7 Ultimate 64 bit
CPU
Intel Core i7-3770
Motherboard
Intel (Laptop)
Memory
16 GB DDR3
Graphics Card(s)
NVIDIA GeForce GTX 660
Screen Resolution
1920x1080
Hard Drives
SSD 120GB
HDD 3TB
have u used the FN (function key) to turn it on to see if windows picks it up, or checked BIOS as most show it within there.
 

My Computer

Computer Manufacturer/Model Number
Windows 7 Ultimate 64-bit
OS
Windows 7 Ultimate N 64-bit
CPU
AMD Black Edition - AMD Phenom X4 2.5 GHz Processor
Motherboard
Bio Star
Memory
8GB DDR2 800MHZ BRANDED
Graphics Card(s)
Palti NVIDIA GeForce GTX 460
Monitor(s) Displays
3D 23.6" & 22"
Screen Resolution
1920x1080@120Hz
Hard Drives
313GB SAMSUNG SAMSUNG HD321KJ
PSU
OCZ 600W StealthXStream PSU, PowerWhisper, Active PFC
Internet Speed
22793
have u used the FN (function key) to turn it on to see if windows picks it up, or checked BIOS as most show it within there.
Check under the device manager, I have never seen a Wireless Card show in the Bios.
 

My Computer

Computer Manufacturer/Model Number
SMN-Productions
OS
Windows 7 x86/x64, Server 2008r2, Web Server 2008
CPU
i7 v2 3930K Steping stone 2
Motherboard
ASUS Rampage IV Extreme
Memory
G.SKILL Ripjaws Z Series 32GB
Graphics Card(s)
AMD HD 5770
Monitor(s) Displays
Acer 21" and Samsung 20"
Hard Drives
Patriot Pyro 80GB
PSU
1000 Watt
Case
HAF-X
Cooling
4 Fans
Keyboard
Black Widow Ultimate
Check under the device manager, I have never seen a Wireless Card show in the Bios.

he has run a 'systeminfo' report i would assume he has looked under device manager.

just e.g. from my samsung laptop.

picture.php
 

My Computer

Computer Manufacturer/Model Number
Windows 7 Ultimate 64-bit
OS
Windows 7 Ultimate N 64-bit
CPU
AMD Black Edition - AMD Phenom X4 2.5 GHz Processor
Motherboard
Bio Star
Memory
8GB DDR2 800MHZ BRANDED
Graphics Card(s)
Palti NVIDIA GeForce GTX 460
Monitor(s) Displays
3D 23.6" & 22"
Screen Resolution
1920x1080@120Hz
Hard Drives
313GB SAMSUNG SAMSUNG HD321KJ
PSU
OCZ 600W StealthXStream PSU, PowerWhisper, Active PFC
Internet Speed
22793
I checked my laptops and didnt see it, and checked with my co-worker. I guess were special ;)
 

My Computer

Computer Manufacturer/Model Number
SMN-Productions
OS
Windows 7 x86/x64, Server 2008r2, Web Server 2008
CPU
i7 v2 3930K Steping stone 2
Motherboard
ASUS Rampage IV Extreme
Memory
G.SKILL Ripjaws Z Series 32GB
Graphics Card(s)
AMD HD 5770
Monitor(s) Displays
Acer 21" and Samsung 20"
Hard Drives
Patriot Pyro 80GB
PSU
1000 Watt
Case
HAF-X
Cooling
4 Fans
Keyboard
Black Widow Ultimate
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