Wireless Hardware Problems

stubbyhs

New member
Power User
Local time
11:58 PM
Messages
139
Location
Northern Ireland
Hello again,

I am currently trying to fix a friends laptop, the details of which are attachjed. It's running Win7 Home Premium 32-bit.
I cannot get the wireless card to show in the network connections. It also doesn't show in the device manager that I can find.
I have tried uninstalling the drivers for both the LAN and Wireless and reinstalling them and I actually got the Wireless to work until it was restarted.
This led me to think that it was a service that wasn't starting, but I'm not sure how to fix this.

Any help is welcome, and thanks in advance,
Stubbyhs
 

Attachments

My Computer My Computer

Computer Manufacturer/Model Number
HP Envy H8
OS
Windows 7 Ultimate 64 bit
CPU
Intel Core i7-3770
Motherboard
Intel (Laptop)
Memory
16 GB DDR3
Graphics Card(s)
NVIDIA GeForce GTX 660
Screen Resolution
1920x1080
Hard Drives
SSD 120GB
HDD 3TB
have u used the FN (function key) to turn it on to see if windows picks it up, or checked BIOS as most show it within there.
 

My Computer My Computer

Computer Manufacturer/Model Number
Windows 7 Ultimate 64-bit
OS
Windows 7 Ultimate N 64-bit
CPU
AMD Black Edition - AMD Phenom X4 2.5 GHz Processor
Motherboard
Bio Star
Memory
8GB DDR2 800MHZ BRANDED
Graphics Card(s)
Palti NVIDIA GeForce GTX 460
Monitor(s) Displays
3D 23.6" & 22"
Screen Resolution
1920x1080@120Hz
Hard Drives
313GB SAMSUNG SAMSUNG HD321KJ
PSU
OCZ 600W StealthXStream PSU, PowerWhisper, Active PFC
Internet Speed
22793
have u used the FN (function key) to turn it on to see if windows picks it up, or checked BIOS as most show it within there.
Check under the device manager, I have never seen a Wireless Card show in the Bios.
 

My Computer My Computer

Computer Manufacturer/Model Number
SMN-Productions
OS
Windows 7 x86/x64, Server 2008r2, Web Server 2008
CPU
i7 v2 3930K Steping stone 2
Motherboard
ASUS Rampage IV Extreme
Memory
G.SKILL Ripjaws Z Series 32GB
Graphics Card(s)
AMD HD 5770
Monitor(s) Displays
Acer 21" and Samsung 20"
Hard Drives
Patriot Pyro 80GB
PSU
1000 Watt
Case
HAF-X
Cooling
4 Fans
Keyboard
Black Widow Ultimate
Check under the device manager, I have never seen a Wireless Card show in the Bios.

he has run a 'systeminfo' report i would assume he has looked under device manager.

just e.g. from my samsung laptop.

picture.php
 

My Computer My Computer

Computer Manufacturer/Model Number
Windows 7 Ultimate 64-bit
OS
Windows 7 Ultimate N 64-bit
CPU
AMD Black Edition - AMD Phenom X4 2.5 GHz Processor
Motherboard
Bio Star
Memory
8GB DDR2 800MHZ BRANDED
Graphics Card(s)
Palti NVIDIA GeForce GTX 460
Monitor(s) Displays
3D 23.6" & 22"
Screen Resolution
1920x1080@120Hz
Hard Drives
313GB SAMSUNG SAMSUNG HD321KJ
PSU
OCZ 600W StealthXStream PSU, PowerWhisper, Active PFC
Internet Speed
22793
I checked my laptops and didnt see it, and checked with my co-worker. I guess were special ;)
 

My Computer My Computer

Computer Manufacturer/Model Number
SMN-Productions
OS
Windows 7 x86/x64, Server 2008r2, Web Server 2008
CPU
i7 v2 3930K Steping stone 2
Motherboard
ASUS Rampage IV Extreme
Memory
G.SKILL Ripjaws Z Series 32GB
Graphics Card(s)
AMD HD 5770
Monitor(s) Displays
Acer 21" and Samsung 20"
Hard Drives
Patriot Pyro 80GB
PSU
1000 Watt
Case
HAF-X
Cooling
4 Fans
Keyboard
Black Widow Ultimate
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