Wireless not working after windows update? New laptop

walshy

New member
Local time
2:12 PM
Messages
2
Hi all,

I have had this laptop, this problem has occured twice. Hopefully someone can help!

I did a factory reset to resolve this issue which only worked for one night.

Basically after factory reset last night all was well, wifi connecting fine, played games on it till 1am this morning. Upon loading up my computer this morning after waking up this wireless is connected but wont respond or load web pages.

It works whilst wired, (am using it now plugged in) the only thing i can think which is doing this is the windows updates when i shut down the computer, this happened the first time i got it out of the box too.

I can use samsung recovery software to reinstall the windows software but keep everything else on the computer. This works for a while but soon after windows updates the wireless stops working again. This morning though instead of doing a restore i have installed the drivers for the wireless from intel, downloaded more windows updates to try to solve but nothing has worked.

Please would someone shed some light on this for me?

Let me know if you need any information? I have the laptop specs in my profile.

Thank you
 

My Computer My Computer

Computer Manufacturer/Model Number
Samsung NP5505PC
OS
Windows 7 Home Premium 64bit
CPU
intel i5 3210m @2.5ghz
Memory
6BG
Graphics Card(s)
650m 2GB
I notcied from reading other threads in the forum that ipconfig/all is a good thing for you guys to be able to look out to help solve so here it is :)

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Walshy>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Walshy-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
2
Physical Address. . . . . . . . . : C4-85-08-0D-59-22
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : C4-85-08-0D-59-22
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6235
Physical Address. . . . . . . . . : C4-85-08-0D-59-21
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5d6b:c474:60f3:ae4e%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.8(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 09 September 2012 09:19:28
Lease Expires . . . . . . . . . . : 10 September 2012 09:26:57
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 298091784
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-E2-7E-F2-E8-03-9A-21-41-61

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller #2
Physical Address. . . . . . . . . : E8-03-9A-AC-23-D5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::381f:191f:2f41:4e3d%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.9(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 09 September 2012 09:24:16
Lease Expires . . . . . . . . . . : 10 September 2012 09:24:15
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 283640730
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-E2-7E-F2-E8-03-9A-21-41-61

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : C4-85-08-0D-59-25
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{ABA5C36A-9A24-4D52-B8D6-5349730AD577}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{0DD0920C-C81B-4879-B1ED-D22EA91D2B82}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{603ACCD2-A272-4168-A656-A906C7EEB976}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{E36BAB6C-BB03-49E6-B0A5-89D48B658B11}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{3817910E-FE65-4DDC-9166-119CA067127C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:1cbf:27c0:b16b:8306(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::1cbf:27c0:b16b:8306%18(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Walshy>
 

My Computer My Computer

Computer Manufacturer/Model Number
Samsung NP5505PC
OS
Windows 7 Home Premium 64bit
CPU
intel i5 3210m @2.5ghz
Memory
6BG
Graphics Card(s)
650m 2GB
Tried to actually update the drivers as opposed to using samsung's utility? actually seeing manually for newer ones?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate 64
CPU
AMD FX - 8350 Oc
Motherboard
ASUS Crosshair V Formula-Z AMD 990FX
Memory
16GB Corsair Vengeance
Graphics Card(s)
HD 4870 1GB
Sound Card
Onboard.
Monitor(s) Displays
Samsung Syncmaster 2032MW & ASUS p191
Screen Resolution
1680x1050
Hard Drives
1 TB WD
320gb WD
PSU
650w OCZ PSU
Case
Zalman Z11
Cooling
Antec H20 920 , 6x Antec Quiet
Keyboard
Logitech RAZ71 Keyboard
Mouse
Logitech RAZ71 Wireless Mouse
Internet Speed
120mb Virgin
Antivirus
Malwarebytes
Browser
Chrome
Hi all,

I have had this laptop, this problem has occured twice. Hopefully someone can help!

I did a factory reset to resolve this issue which only worked for one night.

Basically after factory reset last night all was well, wifi connecting fine, played games on it till 1am this morning. Upon loading up my computer this morning after waking up this wireless is connected but wont respond or load web pages.

It works whilst wired, (am using it now plugged in) the only thing i can think which is doing this is the windows updates when i shut down the computer, this happened the first time i got it out of the box too.

I can use samsung recovery software to reinstall the windows software but keep everything else on the computer. This works for a while but soon after windows updates the wireless stops working again. This morning though instead of doing a restore i have installed the drivers for the wireless from intel, downloaded more windows updates to try to solve but nothing has worked.

Please would someone shed some light on this for me?

Let me know if you need any information? I have the laptop specs in my profile.

Thank you

You should just uninstall the Windows update that's causing the problem and then right click that update and choose to hide the update.

As for the wireless connection problem, try going into Device Manager and disable the two Microsoft Virtual WiFi miniport adaptors.

After that save and run the file below, your machine will reboot automatically, this will fix any problems related to the network stack or winsock.
 

Attachments

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Wireless doesn't work after latest Windows update and fix below

Hi all
The thread above seemed not to have resolved my problem, I looked in the troubleshooting log and it said that my WiFi wasn't enabled period, to turn on the switch on the keyboard or side of the notebook and to my EXTREME EMBARRASSMENT that was my issue. So maybe there wasn't a problem with the updates in the first place. But I thank you for the excellent info. I'm back online. Yeay.

Thanks
Ajnira
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
Gateway T-6330u
OS
Windows 7 Home Premium 32 bit
CPU
T3200@200GHz
Motherboard
Intel Pentium dual
Memory
3.00GB
Monitor(s) Displays
Notebook
Hum well for my two cents worth I found that it is best to download updates in small batches rather than a heap at once if the problem occurs then it is just a matter of restoring back to prior the last update. .
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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