Solved WMP problem or video card/driver? WMP crashes...

Miranova23

3D Artist in Training
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The pattern is that it is usually fine with playing music, and usually 1 video file. After that 1 video file, or randomly while viewing the library while playing music, it crashes the whole computer essentially. The screen blacks out and every 30 seconds cycles through off, the "step" up grey, and a washed out color, usually blue but lately kinda-orange.

I've tried doing the Windows troubleshooter for WMP. Uninstalled, restarted, reinstalled, restarted. Windows Update is up to date. I even updated my mobo's integrated graphics card: ATI Radeon HD 4950 to CCC version 12.8. I also updated my codec pack (since 1 of the vids in question was a .mov). Nothing is helping...

Help? Other suggestions?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Pro x64 SP1
CPU
AMD Phenom II x6 1090T Black Edition 3.2GHz
Motherboard
ASUS M4A88TD-V EVO/USB3
Memory
Patriot G ‘Sector 5’ Edition 8GB (2 x 4GB) 1600MHz
Sound Card
(onboard) Realtek® ALC 892 8-Channel High Definition Audio
Monitor(s) Displays
ViewSonic VX2253 22"
Screen Resolution
1920x1080
Hard Drives
Transcend SSD720 2.5" SATAIII 64GB SSD; Western Digital Caviar Green WD20EARS 2TB 64MB 3.5" HDD
LG WH10LS30 10X Blu-ray Burner with LightScribe
PSU
CORSAIR TX Series 950W ATX12V 80 Plus Bronze
Case
Cooler Master HAF X NVidia Edition; 5 Green LED Fans!
Cooling
CORSAIR A70 120mm Dual-Fan
Keyboard
Verbatim 97472 Mini Wireless Slim
Mouse
bundled Verbatim 97472 Wireless
Antivirus
Avast
Browser
Chrome
Other Info
Ultraportable/Desktop Replacement Laptop:
circa Oct 2006,
Dell XPS M1210,
Windows 7 Professional 32-bit,
Intel Core 2 Duo T7200 2.0GHz,
3.25 (4) GB of RAM,
NVidia GeForce Go 7400,
500GB Seagate Momentus 7200RPM HDD
Have you tried updating your BIOS? There are several for system stability (latest version is 2301) for your mobo. Have you updated your chipset driver? You may need to check that with AMD for a current version.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate 64 bit
CPU
AMD Phenom II X4 965 Black Edition
Motherboard
Gigabyte GA-MA790X-DS4
Memory
GSkill 4 X 2 GB PC 8500
Graphics Card(s)
XFX Radeon HD 6790 D
Sound Card
On board RealTek HD
Monitor(s) Displays
Dual monitors:Samsung SyncMaster S20B300
Screen Resolution
1600 X 900
Hard Drives
Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB
PSU
Ultra X4 750 watt fully modular
Case
Thermaltake Overseer RX 1 full tower
Cooling
Core-Contact 92 mm CPU Cooler
Keyboard
Logitech G510
Mouse
Razor DeathAdder
Internet Speed
50/5 Mbps UL/DL
Other Info
Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
Have you tried using another media player?

There are many alternative media players available.
http://download.cnet.com/windows/media-players/

If a different player has the same problems, it could indicate an OS or hardware issue.
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
n/a
OS
W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
CPU
AMD Phenom II x6 1100T, 3.3 GHz
Motherboard
ASUS M4A88T-M/USB3 (AM3)
Memory
12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2GB x 2)
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
Realtek?
Monitor(s) Displays
Samsung S23B350
Screen Resolution
1920x1080
Hard Drives
WD Green 2TB (SATA), WD Green 3TB (SATA), WD Blue 4TB (SATA), WD Blue 6TB (SATA)
PSU
Cooler Master
Case
Antec GX300 Tower
Cooling
3x Antec TRICOOL 120mm Fans
Mouse
Wired Optical
Internet Speed
DSL
Antivirus
Avast
Browser
Pale Moon (64 bit)
Other Info
2018-12-27 Upgraded HDDs
2015-12-10 Upgraded case, graphics card, storage
2015-08-15 Upgraded motherboard & RAM
2015-07-15 Upgraded LM17.1 to LM17.2
I believe PowerDVD was also doing this with DVDs/BluRays... But I'm just going to update the mobo drivers first. They are really out of date, wow! Thanks for the heads up =)
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Pro x64 SP1
CPU
AMD Phenom II x6 1090T Black Edition 3.2GHz
Motherboard
ASUS M4A88TD-V EVO/USB3
Memory
Patriot G ‘Sector 5’ Edition 8GB (2 x 4GB) 1600MHz
Sound Card
(onboard) Realtek® ALC 892 8-Channel High Definition Audio
Monitor(s) Displays
ViewSonic VX2253 22"
Screen Resolution
1920x1080
Hard Drives
Transcend SSD720 2.5" SATAIII 64GB SSD; Western Digital Caviar Green WD20EARS 2TB 64MB 3.5" HDD
LG WH10LS30 10X Blu-ray Burner with LightScribe
PSU
CORSAIR TX Series 950W ATX12V 80 Plus Bronze
Case
Cooler Master HAF X NVidia Edition; 5 Green LED Fans!
Cooling
CORSAIR A70 120mm Dual-Fan
Keyboard
Verbatim 97472 Mini Wireless Slim
Mouse
bundled Verbatim 97472 Wireless
Antivirus
Avast
Browser
Chrome
Other Info
Ultraportable/Desktop Replacement Laptop:
circa Oct 2006,
Dell XPS M1210,
Windows 7 Professional 32-bit,
Intel Core 2 Duo T7200 2.0GHz,
3.25 (4) GB of RAM,
NVidia GeForce Go 7400,
500GB Seagate Momentus 7200RPM HDD
All I've gotten through so far is just the BIOS updates, nothing else, but already my WMP is back to behaving exactly as it should! Thank you for kicking my butt to get my mobo updated. Sorry I hadn't been keeping it updated myself. ^.^>
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Pro x64 SP1
CPU
AMD Phenom II x6 1090T Black Edition 3.2GHz
Motherboard
ASUS M4A88TD-V EVO/USB3
Memory
Patriot G ‘Sector 5’ Edition 8GB (2 x 4GB) 1600MHz
Sound Card
(onboard) Realtek® ALC 892 8-Channel High Definition Audio
Monitor(s) Displays
ViewSonic VX2253 22"
Screen Resolution
1920x1080
Hard Drives
Transcend SSD720 2.5" SATAIII 64GB SSD; Western Digital Caviar Green WD20EARS 2TB 64MB 3.5" HDD
LG WH10LS30 10X Blu-ray Burner with LightScribe
PSU
CORSAIR TX Series 950W ATX12V 80 Plus Bronze
Case
Cooler Master HAF X NVidia Edition; 5 Green LED Fans!
Cooling
CORSAIR A70 120mm Dual-Fan
Keyboard
Verbatim 97472 Mini Wireless Slim
Mouse
bundled Verbatim 97472 Wireless
Antivirus
Avast
Browser
Chrome
Other Info
Ultraportable/Desktop Replacement Laptop:
circa Oct 2006,
Dell XPS M1210,
Windows 7 Professional 32-bit,
Intel Core 2 Duo T7200 2.0GHz,
3.25 (4) GB of RAM,
NVidia GeForce Go 7400,
500GB Seagate Momentus 7200RPM HDD
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