WMP crashes/freezes

fenderbender

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Hi,fellow forum users! I'd be grateful if anyone can help me with this one-When listening to a playlist using WMP,the program crashes/freezes,i.e,the cursor freezes & won't move & a very loud buzzing comes out of the speakers.It's like a BSOD,except the WMP page is still displayed. If I forcefully turn off & restart the laptop,it works for a while,then does it again. I've used the Windows7 troubleshooter,& uninstalled/reinstalled the player,but it hasn't stopped the problem. I thought it may be a corrupt music file,but yesterday I downloaded two radio programs from the BBC directly onto my desktop & when I tried to play them as a playlist,the laptop crashed again.Any suggestions,please? Cheers,the Fenderbender.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
windows 7 32 bit
Memory
2 GB
Antivirus
microsoft security essentials alongside Malwarebytes Premium
Browser
google chrome
Hi fenderbender,

I haven't used WMP for years because of such things that you describe!

I use VLC Player for Windows => VLC Player. It pretty much plays anything you throw at it.

I hope this helps!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Fujitsu LIFEBOOK
OS
Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
CPU
Intel(R) Pentium(R) CPU P6200 @ 2.13GHz
Motherboard
FUJITSU FJNBB06
Memory
4.00 GB
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
[1] Realtek High Definition Audio [2] Intel(R) Display Audio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
TOSHIBA MK5076GSX
Antivirus
AVG FREE
Hi,Paul,thanks for the reply! I did try VLC this afternoon as it happens,which I've had on the laptop for a while,but when I tried to import music files from Windows,I just got 'not responding' at the top of the VLC page & a lot of very rapid flickering.To be honest,I think it's probably just really bugging me that I can't get WMP to work again-I just hate to give up on a problem! Have a good evening!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
windows 7 32 bit
Memory
2 GB
Antivirus
microsoft security essentials alongside Malwarebytes Premium
Browser
google chrome
Hi fenderbender,

When listening to a playlist using WMP,the program crashes/freezes, i.em, the cursor freezes & won't move & a very loud buzzing comes out of the speakers.

Have you checked that you have the latest WMP & Graphics Card updates?​
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Fujitsu LIFEBOOK
OS
Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
CPU
Intel(R) Pentium(R) CPU P6200 @ 2.13GHz
Motherboard
FUJITSU FJNBB06
Memory
4.00 GB
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
[1] Realtek High Definition Audio [2] Intel(R) Display Audio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
TOSHIBA MK5076GSX
Antivirus
AVG FREE
Not specifically,but I do download regular Windows updates & have checked for driver updates,which informs me I've got the latest drivers. I don't think I've checked for the graphic card updates though-I'll get on with it now!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
windows 7 32 bit
Memory
2 GB
Antivirus
microsoft security essentials alongside Malwarebytes Premium
Browser
google chrome
Hi,again,Paul.I just checked the drivers,all up to date.Maybe I WILL go over to VLC and see how that works out.Cheers.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
windows 7 32 bit
Memory
2 GB
Antivirus
microsoft security essentials alongside Malwarebytes Premium
Browser
google chrome
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