JennPierce
New member
- Local time
- 10:37 AM
- Messages
- 1
I recently installed Adobe CC for my acer, and it's been day 3 and nothing but issues. I have contacted Adobe and they have been no help.
My first issue is when I first downloaded CC, i booted my computer and I got the windows didn't start properly screen and went through the startup checklist. Then when the computer did start, Adobe apps were erased. I reinstalled the apps and now I'm getting errors for the updates. I tried changing users to administrator and still can't update.
Now, I am getting the CHKDSK black screen when I start my laptop. It has done this twice on me and it never finds an error.
I know I should be contacting adobe about this, but I didn't know if this was a harddrive error because of the chkdsk screens or it really is adobe.
Any suggestions or tips would be appreciated. Thanks!
My first issue is when I first downloaded CC, i booted my computer and I got the windows didn't start properly screen and went through the startup checklist. Then when the computer did start, Adobe apps were erased. I reinstalled the apps and now I'm getting errors for the updates. I tried changing users to administrator and still can't update.
Now, I am getting the CHKDSK black screen when I start my laptop. It has done this twice on me and it never finds an error.
I know I should be contacting adobe about this, but I didn't know if this was a harddrive error because of the chkdsk screens or it really is adobe.
Any suggestions or tips would be appreciated. Thanks!
My Computer
At a glance
WIN 7 64 bit6 GBIntel HD Graphics 300
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- ACER V5-571-6605
- OS
- WIN 7 64 bit
- Memory
- 6 GB
- Graphics Card(s)
- Intel HD Graphics 300
- Screen Resolution
- 1366x768
- Mouse
- Logitech M510
- Antivirus
- AVG
- Browser
- CHROME
