Wondering if anyone is having an issue with Adobe CC on Win 7

JennPierce

New member
Local time
12:42 PM
Messages
1
I recently installed Adobe CC for my acer, and it's been day 3 and nothing but issues. I have contacted Adobe and they have been no help.

My first issue is when I first downloaded CC, i booted my computer and I got the windows didn't start properly screen and went through the startup checklist. Then when the computer did start, Adobe apps were erased. I reinstalled the apps and now I'm getting errors for the updates. I tried changing users to administrator and still can't update.

Now, I am getting the CHKDSK black screen when I start my laptop. It has done this twice on me and it never finds an error.

I know I should be contacting adobe about this, but I didn't know if this was a harddrive error because of the chkdsk screens or it really is adobe.

Any suggestions or tips would be appreciated. Thanks!
 

My Computer My Computer

At a glance

WIN 7 64 bit6 GBIntel HD Graphics 300
Computer type
Laptop
Computer Manufacturer/Model Number
ACER V5-571-6605
OS
WIN 7 64 bit
Memory
6 GB
Graphics Card(s)
Intel HD Graphics 300
Screen Resolution
1366x768
Mouse
Logitech M510
Antivirus
AVG
Browser
CHROME
You should fill in your system specs asap,
The only issue I have with cc is photo shop's 3d features,
Other than that everything else works well when I know how to use it properly ;)
I also noticed Adobe add a few listing to the Startup so I did uncheck them and confirm every once in a while when it updates because it has a nasty habbit of reactivating the items on startup,
Click Start and type in the search box,
msconfig
Click on the option or the Enter key,
Startup section and uncheck anything Adobe.
http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
 

My Computer My Computer

At a glance

Win-7-Pro64bit 7-H-Prem-64biti7-5930K 2nd i9-9940x both water blocked VRM'...Trident-z 3200C14 2nd Trident-z 3600C16EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
Back
Top