Word 2010 - printing blank page when using bigger fonts - check file

buaser

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Hello everyone!

Today I tried to print some stickers with bigger font. Printing only produces blank pages, creating PDF also. Could you check this file and help me how to configure Word to print this document correctly? Is this a confirmed bug in Word 2010? I managed to create proper PDF file with Word 2016 on my friends' laptop, but I still have problem with three my computers with Office 2010.
 

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Hi buaser, welcome to the Forum.

Are you using label sheets for the stickers?. If so it may be that your font selection is to big for the labels. Try using a smaller font size. Labels still need a bit of clearance at the top & bottom.

Also for printing labels you need to select the right one from the listed selection in Word. From your attached file it looks like these are very big & seem to fill a whole page. So could you get back with some more information about the actual size details please. As far as I know this is not a bug in Word.
 

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Thanks for your reply. I just simply click Print (I use standard A4 paper size) and it produces blank pages which is not happening with my friends Word 2016, no additional configuration, just ignores the letters (one letter is preserved in the middle of file, maybe it's because the last letter of the word). For me it seems to be an unpatched bug in Word 2010 as I can reproduce it in these simple steps. Decreasing font size is not the solution for me as I need prints with this size.

Anyone has any additional idea how to deal with it?
 

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Have a look at your page set up, such as top & bottom margins & side margins. Use your friends Word 2016 page measurements if their computer works OK.

The next thing is to look at your printer & see if there are any settings that might need to be changed.
 

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Self built using existing case
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My Word 2010 and friends' 2016 are using the same page settings, same margins and so - I'm trying to save as PDF as I do on my friends computer. One of my computers doesn't have configured any physical printer and the problem occurs in the same way...
 

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Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
I know how to convert to PDF. My problem is this bug or misconfigiration in Word 2010...
 

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Hi,
I didn't look at the docx file but which font and what size are you using ?
 

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Calibri, something about 800 points. Which works flawlessly for my friend, I paid a lot for 2010 version and have to send him files to convert to PDF... Very sad... Please help :'(
 

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Hi,
Calibri (Body) which is pretty much the default font I believe ?
500pt is quite large are you doing stuff for a billboard :)
 

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Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
Yes, this is for some kind of billboard. But I don't use non standard paper size. All standard settings and blank pages... Print preview looks OK, but not pdf or printed paper.
 

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