Word Pad pages not starting up

drummingdanny

New member
Local time
6:26 PM
Messages
9
Hello,

I recently installed a "free" version of Microsoft office on my acer netbook. Now my saved pages in wordpad and most other programs will not launch. I can get wordpad to launch and save a page but then I cannot open it back up. Just keeps saying "processing..." for hours. What is the deal? How do I get rid of this micro office without damaging anymore of my programs or windows? I am completely stumped. I also cannot get into safe mode. I hold f8 down but it ignores it and proceeds to normal startup. Any idea what is happening?
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Windows 7 Starter 32bit

My Computer My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
It was Windows Office 2010 and it was a free download that was stripped of alot of features.
Now as I am trying to open my docs it is saying "click-2-run configuration failure"...
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Windows 7 Starter 32bit
System Restore to before you installed the "free" office?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
How do I system restore to before that? This was about 2 weeks ago now...if it matters.
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Windows 7 Starter 32bit
Click-2-run config error?????
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Windows 7 Starter 32bit
Welcome to the Seven Forums!

It was Windows Office 2010 and it was a free download that was stripped of alot of features.
Now as I am trying to open my docs it is saying "click-2-run configuration failure"...
Click-2-run is part of the online version of Office 2010.

You should be able to uninstall it via:
Start > Control > Uninstall a program

Or - if you have "Control" set to display as a menu:
Start > Control > Programs and Features

click2run.JPG


If it does not uninstall, you can try what Ztruker suggested using this tutorial:
http://www.sevenforums.com/tutorials/700-system-restore.html
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
If I uninstall Click2run and Microsoft Office 2010 starter, will there by any damage to my computer? Will I still be able to use wordpad and all other programs already on my computer before installing Microsoft Office 2010 Starter?
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer
OS
Windows 7 Starter 32bit
Uninstalling Microsoft Office will not damage your computer or remove any programs that came with the operating system, or any programs you installed.
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
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