Solved XFX R7770 driver crashes PC

[adierolfe]

Hi guys.

Finally got my PC running thanks to this site, but now having problems installing drivers for my gfx card.
Its a XFX DD RADEON 7770 1000M 1GB D5 mDP HDMI DVI. When I install the drivers, the pc wants me to reboot. But when I do it freezes after saying "Starting Windows"

Any ideas?

 

[fireberd]

Get the driver direct from AMD, which will probably be a later version.

Here is the drivers for the Radeon HD7770. AMD Catalyst

Download both the Catalyst control center/drivers

 

[adierolfe]

Tried the link but it's the same.

After reboot it will say starting windows then a black screen. Have to go into safe mode and do a system restore.

 

[fireberd]

I had problems installing the last version on my Radeon HD7770 card. The old drivers must be uninstalled and then the PC rebooted before installing new drivers. I read one place to uninstall the existing drivers, run Driver Detective, reboot and then install the drivers.

It used to be you could install newer drivers over top of existing and it all worked OK. For whatever reason the new drivers require uninstalling the old first.

 

[adierolfe]

Its a fresh build so no old drivers....

 

[adierolfe]

Also running a HDMI through it to my tv which works.

 

[adierolfe]

The AMD Driver Autodetect recognizes the gfx card, OS system and downloaded the best driver. But the installer is still the same.

 

[Erick Aguilar]

Fresh build you say?

Format disks and reinstall windows with minimum hardware. Being CPU, RAM,HDD,CDD,and do not add expansion cards yet. Once you install windows again (and the drivers that come with the motherboard), start adding components one by one. Extra Hard Drive, sound card, Ethernet card if necessary,then the GPU.

For some reason the 7770 doesn't like being installed in a fresh build like that. Similar issues happened to me to an extent that my system got bricked. First I thought I had performed a bad driver installation. Card was underperforming, audio lags timed with fps loss, resolution would get messed up, monitors native resolution was unavailable. I went to use driver sweeper, and after I was prompted to restart my computer the system was bricked and refused to boot into windows. Apparently driver sweeper swept more than it had to.

After reinstalling the way I explained above I had no problems whatsoever. I believe I might of had something to do with installing the motherboard chipset drivers, and IGP drivers on top of the settings the GPU had done on the clean install. Or maybe it wasn't that, I really do not know. Some sort of conflict I am sure of.

Anyway, give it a try.

 

[adierolfe]

I'll give that a try after work. Noticed last night that when I download and install the drivers it is recognized in the device manager. Its only when I have to reboot the PC crashes.

 

[adierolfe]

Fresh build you say?

Format disks and reinstall windows with minimum hardware. Being CPU, RAM,HDD,CDD,and do not add expansion cards yet. Once you install windows again (and the drivers that come with the motherboard), start adding components one by one. Extra Hard Drive, sound card, Ethernet card if necessary,then the GPU.

For some reason the 7770 doesn't like being installed in a fresh build like that. Similar issues happened to me to an extent that my system got bricked. First I thought I had performed a bad driver installation. Card was underperforming, audio lags timed with fps loss, resolution would get messed up, monitors native resolution was unavailable. I went to use driver sweeper, and after I was prompted to restart my computer the system was bricked and refused to boot into windows. Apparently driver sweeper swept more than it had to.

After reinstalling the way I explained above I had no problems whatsoever. I believe I might of had something to do with installing the motherboard chipset drivers, and IGP drivers on top of the settings the GPU had done on the clean install. Or maybe it wasn't that, I really do not know. Some sort of conflict I am sure of.

Anyway, give it a try.

How do I do the above? And will my code I used to install Win 7 work when I re install it?

 

[Erick Aguilar]

How did you get your code?

 

[adierolfe]

Off the back of the case. New unused store bought.

 

[Erick Aguilar]

You should be able to use a retail key more than once, perhaps a phone activation might be in order as well.

This is why it is recommended to activate windows after you have sorted all possible issues. I like waking 2 weeks before activating windows in case I need to reformat again.

 

[adierolfe]

I'll remember that for next time.

So I'm borrowing a caddy so I can format the hard drive tomorrow. Guessing its just like being back at the start. Install windows. Plug in gfx card and install drivers?

 

[adierolfe]

Erick, Done it all as you said but still the same results. Drives install and the gfx card is shown in device manager. But one I reboot to finalise the install, I get the starting windows screen and then blackness. Nothing.

Ideas?

Fresh build you say?

Format disks and reinstall windows with minimum hardware. Being CPU, RAM,HDD,CDD,and do not add expansion cards yet. Once you install windows again (and the drivers that come with the motherboard), start adding components one by one. Extra Hard Drive, sound card, Ethernet card if necessary,then the GPU.

For some reason the 7770 doesn't like being installed in a fresh build like that. Similar issues happened to me to an extent that my system got bricked. First I thought I had performed a bad driver installation. Card was underperforming, audio lags timed with fps loss, resolution would get messed up, monitors native resolution was unavailable. I went to use driver sweeper, and after I was prompted to restart my computer the system was bricked and refused to boot into windows. Apparently driver sweeper swept more than it had to.

After reinstalling the way I explained above I had no problems whatsoever. I believe I might of had something to do with installing the motherboard chipset drivers, and IGP drivers on top of the settings the GPU had done on the clean install. Or maybe it wasn't that, I really do not know. Some sort of conflict I am sure of.

Anyway, give it a try.

 

[Erick Aguilar]

Did you install ALL other drivers not related to the card before plugging it in?

 

[adierolfe]

Yes. All other drivers installed.

Would it be because the drivers are not off a disc and are downloaded?

 

[Erick Aguilar]

It could be, there is something the video card is not liking at all, the problem with downloading drivers online is that sometimes you don't know if they are the adequate drivers. Are you downloading from the motherboards manufacturer website?

 

[adierolfe]

Yes, because the dvd drive I bought wont read discs. So that's being sent back.

 

[Erick Aguilar]

And you download the drivers which are specific to your win 7 bit version, and specific motherboard revision, correct?