Solved yahoo messenger and igd10umd32.dll eror

[amirh]

hi everyone

i have a problem with yahoo messenger and when i run program and sign in i see an error about igd10umd32.dll,

C:\Windows\System32\igd10umd32.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the sofware vendor for support.

anyone can help me ? tnx

 

[koolkat77]

have you tried un-installing and reinstalling yahoo?

 

[amirh]

yes many times with many different installers

 

[koolkat77]

un-install yahoo completely. download and run ccleaner CCleaner - Optimization and Cleaning - Free Download and under application tab select all under Internet and run the cleaner. then download and install the latest version of yahoo again, see if you still get the error.

 

[JMH]

amirth.

* Is your system fully updated?

* Have you run a Security scan lately?
Just to be sure please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!

* Are you trying to run the latest version of Yahoo?


* FYI


Messenger Help | - SLN20 - Troubleshooting error messages when installing or downloading Yahoo! Messenger


Messenger Help | - SLN397 - How to Upgrade to the Latest Version of Messenger


Messenger Help | - SLN1209 - How to Resolve a Missing .dll Message

 

[amirh]

koolkat : i cant see messenger name in internet box

jhm : actually i installed my windows few days ago i am sure it doesn't have any virus or other problem, and its updated . messenger help wasn't helpful

 

[Katherinez212]

I think the problem is some anti-key logger software they have installed on your system.
Try these steps:
1. Run "msconfig.exe"
2. Click the "startup" tab
3. If "GID Desktop Application" is listed, UNCHECK it.


Hope this will help you

 

[amirh]

i just repaired my windows and re-install my drivers and it fixed !!! anyway, tnx all

 

[koolkat77]

thanks for reporting back, please mark the thread as solved.