Solved Yellow triangle for Other Devices>Universal Serial Bus (USB) Controlle

Thyrez

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Yellow triangle for Other Devices>Universal Serial Bus (USB) Controlle

In Device Manager, under Other Devices, I have Universal Serial Bus (USB) Controller with a yellow triangle and exclamation mark in it. I tried 'Update Driver Software' and asked Windows to search online for it but it couldn't find it. My two front USB ports don't work either so I'm guessing these problems are related.

Under Properties>Details>Product IDs I have this:

PCI\VEN_104C&DEV_8241&SUBSYS_2AB5103C&REV_02
PCI\VEN_104C&DEV_8241&SUBSYS_2AB5103C
PCI\VEN_104C&DEV_8241&CC_0C0330
PCI\VEN_104C&DEV_8241&CC_0C03

This is the PC I have: Hewlett Packard 7300 Elite MT (XT236EA#ABD) - Datenblatt - CHIP Online and it says the Motherboard Chipset I have is Intel H67 Express although I cannot confirm this. Help?

Thank you very much in advance!
 

My Computer My Computer

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Windows 7 Ultimate x64Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz 3.40GHz4GB DDR3AMD Radeon HD 6850
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Elite 7300 Series MT
OS
Windows 7 Ultimate x64
CPU
Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz 3.40GHz
Motherboard
Pegatron Corporation - Model 2AB5
Memory
4GB DDR3
Graphics Card(s)
AMD Radeon HD 6850
Sound Card
AMD High Definition Audio Device
Screen Resolution
1920x1080
Hard Drives
1 TB
Keyboard
Microsoft Wired Keyboard 600
Mouse
Microsoft USB Basic Optical Mouse v2.0
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
PCIDatabase says that for that vendor ID and Device ID it has to be this:
Chip Number: Texas Instruments USB 3.0 XHCI Host Controller
Chip Description: Texas Instruments USB 3.0 XHCI Host Controller
Notes: Download Texas Instruments TUSB7320/TUSB7340 xHCI USB 3.0 Host Controller Driver 1.16.2.0 for Windows XP, Windows Vista, Windows XP 64 bit, Windows Vista 64 bit, Windows 7, Windows 7 64 bit
MAke sure you create a system restore point before installing the drivers. Also, you could try installing that chipset as well.
 

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Windows 7 ultimate x64AMD Athlon II x2 2456 GB DDR3 1800 mhznVidia GeForce GT220
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 ultimate x64
CPU
AMD Athlon II x2 245
Motherboard
Asrock N68C-GS FX
Memory
6 GB DDR3 1800 mhz
Graphics Card(s)
nVidia GeForce GT220
Sound Card
Creative SB Audigy SE
Monitor(s) Displays
Acer V226HQL
Screen Resolution
1920x1080
Browser
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It worked, thank you so much! I had such a hard time trying to fix the problem... Would it be too much to ask how you fixed this? Thank you again!!
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz 3.40GHz4GB DDR3AMD Radeon HD 6850
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Elite 7300 Series MT
OS
Windows 7 Ultimate x64
CPU
Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz 3.40GHz
Motherboard
Pegatron Corporation - Model 2AB5
Memory
4GB DDR3
Graphics Card(s)
AMD Radeon HD 6850
Sound Card
AMD High Definition Audio Device
Screen Resolution
1920x1080
Hard Drives
1 TB
Keyboard
Microsoft Wired Keyboard 600
Mouse
Microsoft USB Basic Optical Mouse v2.0
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
You are very welcome!
Whenever you can see the Vendor ID and Device ID from device manager (in your case VEN_104C&DEV_8241 = Vendor ID 104C and Device ID = 8241) you can go to PCI Vendor and Device Lists search the vendor ID, then click it, then look for that device ID (in this case it will be shown as 0x8241) and you have everything right there.
 

My Computer My Computer

At a glance

Windows 7 ultimate x64AMD Athlon II x2 2456 GB DDR3 1800 mhznVidia GeForce GT220
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 ultimate x64
CPU
AMD Athlon II x2 245
Motherboard
Asrock N68C-GS FX
Memory
6 GB DDR3 1800 mhz
Graphics Card(s)
nVidia GeForce GT220
Sound Card
Creative SB Audigy SE
Monitor(s) Displays
Acer V226HQL
Screen Resolution
1920x1080
Browser
Google Chrome
Thannk you

brreaker, I have been trying to solve this for days. None of my information was the same as Thyrez, but your directions got me where I needed to go. Thank you!
 

My Computer My Computer

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Windows 7 Professional
Computer type
PC/Desktop
OS
Windows 7 Professional
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