Solved Device Manager - Other Devices - Universal Serial Bus (USB) Controller

[DavidM]

There is a yellow triangle next to this device. When I ask Windows to install or update the driver, it reponds with "Windows could not find driver software for your device. ..."

When I right click on the device and then click Properties / Hardware IDs this is what I see

PCI\VEN_1106&DEV_3432&SUBSYS_50071458&REV_03
PCI\VEN_1106&DEV_3432&SUBSYS_50071458
PCI\VEN_1106&DEV_3432&CC_0C0330
PCI\VEN_1106&DEV_3432&CC_0C03

When I click on Compatible IDs I see this:

PCI\VEN_1106&DEV_3432&REV_03
PCI\VEN_1106&DEV_3432
PCI\VEN_1106&CC_0C0330
PCI\VEN_1106&CC_0C03
PCI\VEN_1106
PCI\CC_0C0330
PCI\CC_0C03

The location information is PCI\VEN_1106&DEV_3432&REV_03
PCI\VEN_1106&DEV_3432
PCI\VEN_1106&CC_0C0330
PCI\VEN_1106&CC_0C03
PCI\VEN_1106
PCI\CC_0C0330
PCI\CC_0C03

The location information is PCI\VEN_1106&DEV_3432&REV_03
PCI\VEN_1106&DEV_3432
PCI\VEN_1106&CC_0C0330
PCI\VEN_1106&CC_0C03
PCI\VEN_1106
PCI\CC_0C0330
PCI\CC_0C03

The location information is PCI bus 3, device 0, function 0

Physical Device Object name is \Device\NTPNP_PCI0017


How can I make the yellow triangle go away?

 

[pbcopter]

Welcome to the forum.

What motherboard are you using?

From the information you have provided, it appears that you need the driver for USB 3.0 provided by VIA.

I would check the web site of the motherboard manufacturer or your motherboard install disk.

 

[maxie]

Hi David Welcome to Seven Forums .. Looks like you are missing a Driver for your Host Controller .. Do you know the Model Number of your Motherboard ? ....

 

[DavidM]

My motherboard is a Gigabyte Z77X-UD3H. I have the install disk which has this number on it: 12DC1-10IH77S-120AR.

 

[pbcopter]

Get the VIA USB 3.0 drivers from here.

GIGABYTE - Motherboard - Socket 1155 - GA-Z77X-UD3H (rev. 1.0)

 

[maxie]

VIA USB 3.0 Driver In the Link below ...

GIGABYTE - Motherboard - Socket 1155 - GA-Z77X-UD3H (rev. 1.0)

 

[DavidM]

Sorry to be a bit slow. I don't do this very often.

I downloaded the file VIA USB 3.0 Driver version 6.1.7600.2108, size 15.22 MB, date 2013/08/22. It was a zipped file, so I extracted it. Now I have a folder entitled VIAUSB3 that contains many files. There is one entitled Usetup. When I hover the mouse over it, the description includes the phrase "Setup Launcher."

Is this the file I should execute in order to install the driver?

 

[DavidM]

I used the Usetup executable. Problem solved.

Thanks so much, Maxie!

 

[pbcopter]

I guess I didn't help.