Hey everyone...
I have a little problem and i don't know how to fix it. Today, my laptop was infected with a virus called "You Shall Not Pass" or something like that. The thing is that when i try to access a popular webpage like facebook or google, my browser displays me a image (help1.jpg). I remove the virus from the computer using malwarebytes, adwcleaner and avira. I also used Microsoft Fix It, but that did nothing. Even after restarting the laptop in safe mode and deleting the virus from there didn't helped. I also put a photo showing the window that appeared twice. Since i couldn't make a screenshot, i used my camera. The photo is called P1040104.png. I even tried to reinstall google chrome using my computer, but that didn't helped either. I still can't get rid of that annoying image!!!
Can someone help me please? Thanks in advance. If you need more information just tell me.
I have a little problem and i don't know how to fix it. Today, my laptop was infected with a virus called "You Shall Not Pass" or something like that. The thing is that when i try to access a popular webpage like facebook or google, my browser displays me a image (help1.jpg). I remove the virus from the computer using malwarebytes, adwcleaner and avira. I also used Microsoft Fix It, but that did nothing. Even after restarting the laptop in safe mode and deleting the virus from there didn't helped. I also put a photo showing the window that appeared twice. Since i couldn't make a screenshot, i used my camera. The photo is called P1040104.png. I even tried to reinstall google chrome using my computer, but that didn't helped either. I still can't get rid of that annoying image!!!
Can someone help me please? Thanks in advance. If you need more information just tell me.
Attachments
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Acer
- OS
- Windows 7 Professional x64
- CPU
- Inter(R) Pentium (R) CPU B960 @ 2.20GHz
- Motherboard
- Unknown
- Memory
- 4GB
- Graphics Card(s)
- NVIDIA GeForce GT 630M
- Hard Drives
- WDC WD5000BPVT-22HXZT3 ATA Device (500GB)
- Antivirus
- Avira
- Browser
- Google Chrome