Z97 Deluxe BIOS freezes from OS restart?

Anesthetic

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Hey all! I'm about at wits end with this computer. Lol. Recently, I noticed that when I restart the computer from the OS and I press either the F2 or DEL keys in an attempt to enter the bios, it will freeze, with everything labeled n/a and the cursor stuck in the middle of the screen.

It pretty much forces me to press the physical reset button in order to restart the computer from this state. However, I noticed that this freeze doesn't happen when I attempt to go into the bios from a cold boot.

Because of this issue, I think I'm going to have to return this computer so they can switch out the MOBO. I'm guessing this is probably a Z97 issue..... enough to drive me insane and just go without another manufacturer.

What do you think could cause this issue? Or if you were me, would you return this? :mad:
 

My Computer My Computer

At a glance

Windows 10 HomeIntel Core i5-4690 3.5GHz16gb DDR3 1600 MHzMSI GTX 970 4gb DDR3
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Home
CPU
Intel Core i5-4690 3.5GHz
Motherboard
ASUS Z97-Deluxe 3.1
Memory
16gb DDR3 1600 MHz
Graphics Card(s)
MSI GTX 970 4gb DDR3
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
Ben-Q XL2420G G-SYNC 1080P Gaming Monitor
Screen Resolution
1080p
Hard Drives
ADATA 256GB SSD, Western Digital 1TB Black 7200RPM x 3, Seagate Baracuda 7200RPM + 2 external WD Black 1TB.
PSU
Modular Corsair Enthusiast Series RM850
Case
Obsidian Series 750D
Cooling
ZALMAN CNPS10X OPTIMA 120mm FSB
Keyboard
Logitech K320
Mouse
Corsair Gaming M65 RGB
Internet Speed
100+ Mbps
Antivirus
Webroot Secure Anywhere
Browser
Mozilla Firefox
Other Info
This computer was built by Xidax.
Hi
Are on win-8 ?
 

My Computer My Computer

At a glance

Win-7-Pro64bit 7-H-Prem-64biti7-5930K 2nd i9-9940x both water blocked VRM'...Trident-z 3200C14 2nd Trident-z 3600C16EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
Hey. Sorry. I have to change that. Actually on Windows 7 64bit Home premium.
 

My Computer My Computer

At a glance

Windows 10 HomeIntel Core i5-4690 3.5GHz16gb DDR3 1600 MHzMSI GTX 970 4gb DDR3
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Home
CPU
Intel Core i5-4690 3.5GHz
Motherboard
ASUS Z97-Deluxe 3.1
Memory
16gb DDR3 1600 MHz
Graphics Card(s)
MSI GTX 970 4gb DDR3
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
Ben-Q XL2420G G-SYNC 1080P Gaming Monitor
Screen Resolution
1080p
Hard Drives
ADATA 256GB SSD, Western Digital 1TB Black 7200RPM x 3, Seagate Baracuda 7200RPM + 2 external WD Black 1TB.
PSU
Modular Corsair Enthusiast Series RM850
Case
Obsidian Series 750D
Cooling
ZALMAN CNPS10X OPTIMA 120mm FSB
Keyboard
Logitech K320
Mouse
Corsair Gaming M65 RGB
Internet Speed
100+ Mbps
Antivirus
Webroot Secure Anywhere
Browser
Mozilla Firefox
Other Info
This computer was built by Xidax.
Hi and thanks for confirming :)
Yea z97 boards boy they are cheap
Makes you wonder why cheaper than z87's :p

Are you using asus ai suite 3 to overclock ?
Or anything else besides the bios ?
 

My Computer My Computer

At a glance

Win-7-Pro64bit 7-H-Prem-64biti7-5930K 2nd i9-9940x both water blocked VRM'...Trident-z 3200C14 2nd Trident-z 3600C16EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
Hi and thanks for confirming :)
Yea z97 boards boy they are cheap
Makes you wonder why cheaper than z87's :p

Are you using asus ai suite 3 to overclock ?
Or anything else besides the bios ?

Nope. No overclocking or anything. Everything is stock. I'm trying to be very personable to the place I bought it from... but the thought of sending this rig back and fourth makes me cringe.... I mean... should I have gotten a MSI or something?
 

My Computer My Computer

At a glance

Windows 10 HomeIntel Core i5-4690 3.5GHz16gb DDR3 1600 MHzMSI GTX 970 4gb DDR3
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Home
CPU
Intel Core i5-4690 3.5GHz
Motherboard
ASUS Z97-Deluxe 3.1
Memory
16gb DDR3 1600 MHz
Graphics Card(s)
MSI GTX 970 4gb DDR3
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
Ben-Q XL2420G G-SYNC 1080P Gaming Monitor
Screen Resolution
1080p
Hard Drives
ADATA 256GB SSD, Western Digital 1TB Black 7200RPM x 3, Seagate Baracuda 7200RPM + 2 external WD Black 1TB.
PSU
Modular Corsair Enthusiast Series RM850
Case
Obsidian Series 750D
Cooling
ZALMAN CNPS10X OPTIMA 120mm FSB
Keyboard
Logitech K320
Mouse
Corsair Gaming M65 RGB
Internet Speed
100+ Mbps
Antivirus
Webroot Secure Anywhere
Browser
Mozilla Firefox
Other Info
This computer was built by Xidax.
No ASUS has some good stuff can't say much good about the z97 except it seems on sell and very cheap :/
If you do send it back I would either go x99 or z87
Sabertooths are great in either version ;)

Heck post a msconfig startup and services = excluding M$ stuff in services
Also a disk management screen shot to see how the install is.
 

My Computer My Computer

At a glance

Win-7-Pro64bit 7-H-Prem-64biti7-5930K 2nd i9-9940x both water blocked VRM'...Trident-z 3200C14 2nd Trident-z 3600C16EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
No ASUS has some good stuff can't say much good about the z97 except it seems on sell and very cheap :/
If you do send it back I would either go x99 or z87
Sabertooths are great in either version ;)

Heck post a msconfig startup and services = excluding M$ stuff in services
Also a disk management screen shot to see how the install is.

Is there a way to get you like a batch list or something? Because if I just print screen it, some services will be left out. :geek:
 

My Computer My Computer

At a glance

Windows 10 HomeIntel Core i5-4690 3.5GHz16gb DDR3 1600 MHzMSI GTX 970 4gb DDR3
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Home
CPU
Intel Core i5-4690 3.5GHz
Motherboard
ASUS Z97-Deluxe 3.1
Memory
16gb DDR3 1600 MHz
Graphics Card(s)
MSI GTX 970 4gb DDR3
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
Ben-Q XL2420G G-SYNC 1080P Gaming Monitor
Screen Resolution
1080p
Hard Drives
ADATA 256GB SSD, Western Digital 1TB Black 7200RPM x 3, Seagate Baracuda 7200RPM + 2 external WD Black 1TB.
PSU
Modular Corsair Enthusiast Series RM850
Case
Obsidian Series 750D
Cooling
ZALMAN CNPS10X OPTIMA 120mm FSB
Keyboard
Logitech K320
Mouse
Corsair Gaming M65 RGB
Internet Speed
100+ Mbps
Antivirus
Webroot Secure Anywhere
Browser
Mozilla Firefox
Other Info
This computer was built by Xidax.

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I believe I may have found the issue. Apparently, there's a huge issue with the Corsair Gaming AND the Razor gaming keyboards when attempting to boot into the BIOS. I have a Corsair keyboard.... and I've tried just about everything.... I then unplugged the gaming keyboard.... used an older keyboard.... and the problem went away!

---


Moving the "BIOS" switch doesn't make the problem go away.
 

My Computer My Computer

At a glance

Windows 10 HomeIntel Core i5-4690 3.5GHz16gb DDR3 1600 MHzMSI GTX 970 4gb DDR3
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Home
CPU
Intel Core i5-4690 3.5GHz
Motherboard
ASUS Z97-Deluxe 3.1
Memory
16gb DDR3 1600 MHz
Graphics Card(s)
MSI GTX 970 4gb DDR3
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
Ben-Q XL2420G G-SYNC 1080P Gaming Monitor
Screen Resolution
1080p
Hard Drives
ADATA 256GB SSD, Western Digital 1TB Black 7200RPM x 3, Seagate Baracuda 7200RPM + 2 external WD Black 1TB.
PSU
Modular Corsair Enthusiast Series RM850
Case
Obsidian Series 750D
Cooling
ZALMAN CNPS10X OPTIMA 120mm FSB
Keyboard
Logitech K320
Mouse
Corsair Gaming M65 RGB
Internet Speed
100+ Mbps
Antivirus
Webroot Secure Anywhere
Browser
Mozilla Firefox
Other Info
This computer was built by Xidax.
Hi,
Those are 2 items not listed in your system spec's exact model keyboard and mouse

Startup should be 1 screen shot if it's more you should review the items and uncheck start with windows inside the programs settings.
Services as long as you remember to check the box on the bottom left to Hide M$ services should only be 2 screen shots.
 

My Computer My Computer

At a glance

Win-7-Pro64bit 7-H-Prem-64biti7-5930K 2nd i9-9940x both water blocked VRM'...Trident-z 3200C14 2nd Trident-z 3600C16EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
Anesthetic it would make things a lot better for those members trying to help if you could correct your system specs and fill them in completely.

Look at ThrashZone and my specs and it will give you a good idea of information that can be there. It all helps.

If my memory server me I do believe that others are having problems with RAZOR mice and keyboards.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Hi,
Those are 2 items not listed in your system spec's exact model keyboard and mouse

Startup should be 1 screen shot if it's more you should review the items and uncheck start with windows inside the programs settings.
Services as long as you remember to check the box on the bottom left to Hide M$ services should only be 2 screen shots.

Sorry I got back to you a bit late. I guess I'm having a difficult time understanding what anything in the OS has to do with an illuminated keyboard not being compatible with/causing to freeze/ the bios?

I tried the AZIO keyboard, and when I hit the delete key, the BIOS froze up. I've been to several forums, and there isn't an answer. I have a hard time believing other people don't have this issue lol. Also, I hear it maybe an issue with illuminated keyboards not being compatible with UEFI Bios'?
 

My Computer My Computer

At a glance

Windows 10 HomeIntel Core i5-4690 3.5GHz16gb DDR3 1600 MHzMSI GTX 970 4gb DDR3
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Home
CPU
Intel Core i5-4690 3.5GHz
Motherboard
ASUS Z97-Deluxe 3.1
Memory
16gb DDR3 1600 MHz
Graphics Card(s)
MSI GTX 970 4gb DDR3
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
Ben-Q XL2420G G-SYNC 1080P Gaming Monitor
Screen Resolution
1080p
Hard Drives
ADATA 256GB SSD, Western Digital 1TB Black 7200RPM x 3, Seagate Baracuda 7200RPM + 2 external WD Black 1TB.
PSU
Modular Corsair Enthusiast Series RM850
Case
Obsidian Series 750D
Cooling
ZALMAN CNPS10X OPTIMA 120mm FSB
Keyboard
Logitech K320
Mouse
Corsair Gaming M65 RGB
Internet Speed
100+ Mbps
Antivirus
Webroot Secure Anywhere
Browser
Mozilla Firefox
Other Info
This computer was built by Xidax.
Anesthetic it would make things a lot better for those members trying to help if you could correct your system specs and fill them in completely.

Look at ThrashZone and my specs and it will give you a good idea of information that can be there. It all helps.

If my memory server me I do believe that others are having problems with RAZOR mice and keyboards.

I will for sure get on that! I just returned the keyboard, so I'll have to re-do the specs. I've just been so in-between gadgets, troubleshooting and stuff. I'll get that fixed today!
 

My Computer My Computer

At a glance

Windows 10 HomeIntel Core i5-4690 3.5GHz16gb DDR3 1600 MHzMSI GTX 970 4gb DDR3
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Home
CPU
Intel Core i5-4690 3.5GHz
Motherboard
ASUS Z97-Deluxe 3.1
Memory
16gb DDR3 1600 MHz
Graphics Card(s)
MSI GTX 970 4gb DDR3
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
Ben-Q XL2420G G-SYNC 1080P Gaming Monitor
Screen Resolution
1080p
Hard Drives
ADATA 256GB SSD, Western Digital 1TB Black 7200RPM x 3, Seagate Baracuda 7200RPM + 2 external WD Black 1TB.
PSU
Modular Corsair Enthusiast Series RM850
Case
Obsidian Series 750D
Cooling
ZALMAN CNPS10X OPTIMA 120mm FSB
Keyboard
Logitech K320
Mouse
Corsair Gaming M65 RGB
Internet Speed
100+ Mbps
Antivirus
Webroot Secure Anywhere
Browser
Mozilla Firefox
Other Info
This computer was built by Xidax.
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