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Windows 7: Repair Install

30 Jun 2014   #1570
BretMan

Windows 7 Ultimate x64
 
 

... oh, one more "tip". There apparently is no indication of when the repair-install is complete. There's no "Congratulations" or "Complete" message. I was left thinking "Now what ???" after about an hour waiting for something new to happen - it doesn't. Is there a way to know without interrupting the automatic repair-install process?


My System SpecsSystem Spec
.
30 Jun 2014   #1571
Brink

64-bit Windows 10 Pro
 
 

Hello Bret,

You should be back at your desktop like the second screenshot under step 20 when the repair install is finished.
My System SpecsSystem Spec
01 Jul 2014   #1572
accordeoniste

Windows 7 64 bit
 
 
Unable to use setup program to do repair install

I downloaded the appropriate .iso image and burned it to a CD okay. However I have a slight problem. My Windows Installer program doesn't work. So I can't run the setup program using the Windows 7 USB/DVD Download Tool. Is there a workaround, or am I stuck having to do a clean install of Windows 7 (UGH)?

I tried for days to fix the Installer and finally gave up. Which is why I want to do the repair install. Ironic, isn't it? I want to do the repair install to solve the Installer problem, but I need the Installer to work to perform the repair install.
My System SpecsSystem Spec
01 Jul 2014   #1573
Brink

64-bit Windows 10 Pro
 
 

Hello accordeoniste, and welcome to Seven Forums.

What happens when you run the setup.exe file?
My System SpecsSystem Spec
.

01 Jul 2014   #1574
accordeoniste

Windows 7 64 bit
 
 

Hi Brink,

Thanks for the welcome.

What happens is that I immediately see a dialog box with this error message:

Windows Installer

The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

The log file reports:

Windows Installer proxy information not correctly registered

Failed to connect to server. Error: 0x80004005


Probably you've seen this before.

I was able to extract the setup.cmd file in the archive using Winzip. Unfortunately, the above error message appears when I run the program.
My System SpecsSystem Spec
01 Jul 2014   #1575
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by accordeoniste View Post
I downloaded the appropriate .iso image and burned it to a CD okay. However I have a slight problem. My Windows Installer program doesn't work. So I can't run the setup program using the Windows 7 USB/DVD Download Tool. Is there a workaround, or am I stuck having to do a clean install of Windows 7 (UGH)?

I tried for days to fix the Installer and finally gave up. Which is why I want to do the repair install. Ironic, isn't it? I want to do the repair install to solve the Installer problem, but I need the Installer to work to perform the repair install.
Try Windows Repair (All In One)
"restore important windows services" and "Repair MSI (windows installer)" should be checked. Reboot after repairing windows installer.

Post results.
My System SpecsSystem Spec
01 Jul 2014   #1576
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by accordeoniste View Post
Hi Brink,

Thanks for the welcome.

What happens is that I immediately see a dialog box with this error message:

Windows Installer

The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

The log file reports:

Windows Installer proxy information not correctly registered

Failed to connect to server. Error: 0x80004005


Probably you've seen this before.

I was able to extract the setup.cmd file in the archive using Winzip. Unfortunately, the above error message appears when I run the program.
Double click the attached file .. so import in registry. Afterwards:
  1. Restart Windows in safe mode, and then register the Msiexec.exe file by typing msiexec /regserver at an elevated command prompt. Elevated Command Prompt
  2. Shut down Windows, and then restart it in standard mode.


Attached Files
File Type: reg msiserv.reg (6.8 KB, 108 views)
My System SpecsSystem Spec
02 Jul 2014   #1577
accordeoniste

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Try Windows Repair (All In One)
"restore important windows services" and "Repair MSI (windows installer)" should be checked. Reboot after repairing windows installer.

Post results.

Kaktussoft, I don't know how the Windows Repair program did it, but it fixed my Installer problem! I knew there had to be a way, I just didn't know what it was. The holistic approach taken by the program, starting with disconnecting the notebook from the power source and running a battery of system tests, appears to be just what it needed. I ran the tests that you indicated and many others. When all the testing was done I rebooted the system. Thank you so much for your recommendation! Now I may not have to do the repair install after all.

I said "may not" because Windows Explorer shuts down and restarts whenever I go into Control Panel / Programs and Features. It did this before I ran the repair program and still does it. I upgraded my video driver, so that shouldn't be the cause of the problem. You wouldn't happen to have an idea of how I can fix it, would you?
My System SpecsSystem Spec
02 Jul 2014   #1578
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by accordeoniste View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Try Windows Repair (All In One)
"restore important windows services" and "Repair MSI (windows installer)" should be checked. Reboot after repairing windows installer.

Post results.

Kaktussoft, I don't know how the Windows Repair program did it, but it fixed my Installer problem! I knew there had to be a way, I just didn't know what it was. The holistic approach taken by the program, starting with disconnecting the notebook from the power source and running a battery of system tests, appears to be just what it needed. I ran the tests that you indicated and many others. When all the testing was done I rebooted the system. Thank you so much for your recommendation! Now I may not have to do the repair install after all.

I said "may not" because Windows Explorer shuts down and restarts whenever I go into Control Panel / Programs and Features. It did this before I ran the repair program and still does it. I upgraded my video driver, so that shouldn't be the cause of the problem. You wouldn't happen to have an idea of how I can fix it, would you?
Maybe #1576 did fix it [also part of the program I gave you] (?) Why did you so many test/fixes with the program I gave you?

"Windows Explorer shuts down and restarts whenever I go into Control Panel " ->really only with Control Panel? Please post exact error message. and check event viewer for relevant error messages.

----------------
The problem may be related to a corrupt .cpl loading in the control panel.

Please try the following steps to locate that item:

1. Navigate to %windir%\System32


2. On the top right search for *.cpl


3. In the Results, sort by Type, and review all of the Control Panel Item Types. Double click on each of those items to open and verify which one is causing the Explorer crash.

4. If the CPL file that you locate is related to a 3rd party application, we may need to uninstall it . If it is a Windows CPL, please let me know for further steps.
-------
Try Troubleshoot Application Conflicts by Performing a Clean Startup and "safe mode" ( Advanced Boot Options ). Same porblem?
My System SpecsSystem Spec
02 Jul 2014   #1579
accordeoniste

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post

Maybe #1576 did fix it [also part of the program I gave you] (?) Why did you so many test/fixes with the program I gave you?

"Windows Explorer shuts down and restarts whenever I go into Control Panel " ->really only with Control Panel? Please post exact error message. and check event viewer for relevant error messages.

----------------
The problem may be related to a corrupt .cpl loading in the control panel.

Please try the following steps to locate that item:

1. Navigate to %windir%\System32


2. On the top right search for *.cpl


3. In the Results, sort by Type, and review all of the Control Panel Item Types. Double click on each of those items to open and verify which one is causing the Explorer crash.

4. If the CPL file that you locate is related to a 3rd party application, we may need to uninstall it . If it is a Windows CPL, please let me know for further steps.
-------
Try Troubleshoot Application Conflicts by Performing a Clean Startup and "safe mode" ( Advanced Boot Options ). Same porblem?

I decided it wouldn't hurt to run most of the tests, that maybe it would do some good, and that perhaps one of the repair tools not directly related to the Installer problem would help to solve it. The system is running better now.

The suggestion you made in message #1576, to re-register the msiexec.exe file, is one I tried several times before. It hadn't made any difference then, but perhaps it helped this time. I wish I knew which of the repair tools solved the problem, and how it was solved.

After I ran the repair program you sent yesterday, I had the trouble with Windows Explorer crashing. Then I tried installing some Windows updates. After installing only one update successfully, I went back into Control Panel. Windows Explorer didn't crash this time. Since then I returned to Control Panel several times without incident. I ran appwiz.cpl and opened the cpl files you referred to, again without seeing Windows Explorer crash. None of the cpl files appear to be corrupt. All of this happened in Standard mode.

I still can't install the Windows 7 SP1 update successfully. I tried at least five times. If you have an idea how that can be fixed, I'd be grateful to hear your suggestion.
My System SpecsSystem Spec
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 Repair Install




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