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Windows 7: Windows Mail

26 Feb 2014   #1450
endeavor

Vista/Win7/Win8/Win10 (x86/x64)
 
 

Well I have some very good news about the WinMail HTML crash problem for 64 bit users. MS has recently released an IE Cumulative update that in the process of fixing a few dozens other important issues, has also affected the outcome and has fixed this crash issue for 64bit WinMail users too.
In the end I couldn't have hoped for a more easier and better outcome.

I've tested this tonight and now all Six problematic crash .eml files that have been sent in from other users, all of them now open in Win7 64 bit without crashing anymore.

You can download the update from Windows Update, if it's not already installed by now.

You can read about the update details here:
MS14-010: Cumulative security update for Internet Explorer 11 in Windows 7 x64 Edition

You can download it from Windows Update, or here:
Download Cumulative Security Update for IE 11 in Windows 7 x64 Edition (KB2909921)


My System SpecsSystem Spec
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26 Feb 2014   #1451
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Nice work endeavor, way to follow through.
My System SpecsSystem Spec
27 Feb 2014   #1452
Slavic

Windows 7 Professional x64
 
 

I checked the mails from Booking.com, no crashes any more! This means that Microsoft finally fixed that nasty bug in mshml.dll with last update. I use IE11 on my system as a secondary browser after primary Chrome. Thank you, endeavor!
My System SpecsSystem Spec
27 Feb 2014   #1453
endeavor

Vista/Win7/Win8/Win10 (x86/x64)
 
 

Thank you Bill (Slartybart), and Slavic for your post, also a thank you to Each of those members and non-members who've sent in their problematic .eml files; even Slavic your crashtest.eml file was very insightful, nice job. A thank you to Peter (Ex_Brit) he sent me updates screenshots and other version informations I asked for when on the hunt to track it down why it worked for him and not us, all of which led to installing that last recent update that I can see changes/shows all of the necessary files being reworked/updated - everything from the the iexplorer.exe in the starndard 64 and well as the (x86) programs folder, same thing for a few mshtml related files in both standard Systems (64) folder and well as the Syswow64 folder (which un-intuitively named, but is the 32 bit folder) ...where it changed mshtml related files in there too, and on and on and on with another hundred files, and registry changes, for the good.
Thanks to everyone! ...including of course Microsoft ! ...even though it wasn't directly fixed for WinMail, it fixed lots of problems that were the very cause of the problem, and many other problems non-related as well.
My System SpecsSystem Spec
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27 Feb 2014   #1454
Ex_Brit

Win 7 Ult SP1/Win 10 Pro (all x64)
 
 

Glad to hear the news, but wonder why I wasn't effected by it. Maybe I already have that update.
I haven't yet had time to check.
My System SpecsSystem Spec
27 Feb 2014   #1455
RKelly5327

 
 

Endeavor, you are amazing, a great guy and very helpful. I finally opened the email I sent to you and WM opened it just fine without crashing. That's the first time. I'll keep an eye out for any more and see how it goes. I was surprised to see it work like it should- a nice surprise, though. Thanks so much for the great effort you make to help all of us out here in the wilds. :-)
My System SpecsSystem Spec
27 Feb 2014   #1456
endeavor

Vista/Win7/Win8/Win10 (x86/x64)
 
 

Quote   Quote: Originally Posted by Ex_Brit View Post
Glad to hear the news, but wonder why I wasn't effected by it.
Because you had your Automatic Updates set on Automatic, and just the day before you tried the problematic .eml file, your system had already auto-updated automatically installed the KB update that fixed the problem. If you had opened that .eml file just the day before, You, Would of Crashed, guaranteed.. ..and so fate and timing saved you the hassle. You had never seen one of those particular .eml files before that moment and so you did not experience it as is was.
If you want to prove to yourself that you will crash, just un-install that KB and try to open your problematic .eml file.

As I said though thanks for being a helpful sport and sending me everything I asked for in identification.
My System SpecsSystem Spec
27 Feb 2014   #1457
Ex_Brit

Win 7 Ult SP1/Win 10 Pro (all x64)
 
 

When I get a chance to tear myself away from spammers invading another board I work on I'll certainly give it a try. Thanks Endeavor.
My System SpecsSystem Spec
27 Feb 2014   #1458
Ex_Brit

Win 7 Ult SP1/Win 10 Pro (all x64)
 
 

Quote   Quote: Originally Posted by endeavor View Post
Quote   Quote: Originally Posted by Ex_Brit View Post
Glad to hear the news, but wonder why I wasn't effected by it.
Because you had your Automatic Updates set on Automatic, and just the day before you tried the problematic .eml file, your system had already auto-updated automatically installed the KB update that fixed the problem. If you had opened that .eml file just the day before, You, Would of Crashed, guaranteed.. ..and so fate and timing saved you the hassle. You had never seen one of those particular .eml files before that moment and so you did not experience it as is was.
If you want to prove to yourself that you will crash, just un-install that KB and try to open your problematic .eml file.

As I said though thanks for being a helpful sport and sending me everything I asked for in identification.


You are right...tried removing that update and whammo.... WM crashed. BTW I have WU set to alert me, but never install anything automatically.

Which bears out what I've been preaching for what seems to be 1000 years in various forums, keep your computer up to date, all of it, even bits you may not use, especially browsers and their add-ons.

My System SpecsSystem Spec
27 Feb 2014   #1459
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by endeavor View Post
the Syswow64 folder (which un-intuitively named .....
SysWOW64 -> System Windows on Windows 64
Because many things are just stubs to system32

It took me a while to figure out the acronyms the MS geeks chose (winsxs -> side-by-side) but it does eventually make sense

CBS always made me think of Columbia Broadcasting system, until I learned it was Component Based Servicing.

There all intuitively named if you know what they mean

I'm just glad that I don't have to muck with the tutorial or add any other back level component.

It would have eventually worked itself out when the members updated Windows, but your efforts cleared up what could have been a real head scratching mystery.

Thanks again endeavor.

Bill
.
My System SpecsSystem Spec
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