Update Error Code 80070308

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

    Sorry - I missed you in the frenzy! ;(

    Please open an elevated Command Prompt, and run the following command,


    post the results.

    Here are some instructions to make life easier
    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
      My Computer

  2. Posts : 7
    Windows 7 Professional x64
    Thread Starter

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. Alle Rechte vorbehalten.

    C:\Windows\system32>REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
    Der Vorgang wurde erfolgreich beendet.

    C:\Windows\system32>REG QUERY HKLM\COMPONENTS

    StoreFormatVersion REG_BINARY 30002E0030002E0030002E003600
    StoreArchitecture REG_BINARY 09000000
    PendingRequired REG_DWORD 0x1

      My Computer

  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

    Good - that's what we expected...

    Open an Elevated Command Prompt, and run the following commands


    then reboot, and try Windows Update again.
      My Computer

  4. Posts : 7
    Windows 7 Professional x64
    Thread Starter

    That worked, thanks!
      My Computer

  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10


    Good luck
      My Computer

  6. Posts : 1
    windows 7 pro 64bit

    That worked for me too. Shame on M$. Tried two different fix-its to no avail. Their troubleshooter/fix-its doesn't even recognize this error code. M$ brain-death as usual.
      My Computer

  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

    Most of the time, this type of error is caused by pre-existing problems with the install, rather than being the fault of an update.

    However, in this case, it does seems that some update was particularly fragile.
    Hopefully, MS will be producing either a Fixit, or at least a Wiki article on the proper fix.

    Glad it helped! - good luck.
      My Computer

  8. Posts : 1
    W7 64 and 32 bit

    Got the same problem with an HP Probook 650 and Office 2010 (which gave the error message)

    The (last) post of NoelDP did the trick in getting Office to install. Now apply the trick to the other two HP's

    I think my root cause was dodgy HP drivers (which are getting more and more common with HP )
      My Computer

  9. Posts : 1
    Windows 7 Home Premium 64bit

    Thank you NoelDP! I've had this error message since last July and got the same error code when I updated iTunes but, thanks to you and your sound advice, it's now fixed and 65 Windows updates have been successfully installed (and I've got a working iTunes back)
    Just as well this forum exists as MS just seem to take the money and run....
    Last edited by PhilWill; 02 Apr 2015 at 20:04. Reason: punctuation
      My Computer

  10. Posts : 4

    Hi, im out of ideas please help. I cant update KB2984981 and KB2965788. Tried FixIT, renaming Softwaredistrubition folder and i dont have that regedit entry. But nothing works. I also tried to install these manually but it just says my system cant install them.
      My Computer

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