Solved Build 7601 This copy of Windows is not Genuine

Efdy · May 31, 2016

That is what it says in the lower-right corner of my desktop monitor screen. The PC is a couple years old. I don't think I have installed anything new lately besides Windows Updates and Flash Player updates. I tried uninstalling Avast and reinstalling after seeing that message. I'm not very knowledgeable about computers. I tried the online validation thing it gave me an option to try. It ran and then said it could not validate my copy of Windows.

Code:

Diagnostic Report 
(1.9.0019.0):
-----------------------------------------
WGA 
Data-->
Validation Status: Invalid License
Validation Code: 50
 
 
Cached Validation Code: 0xc004c4a2
Windows Product Key: 
*****-*****-P76PW-39V4D-YJR3C
Windows Product Key Hash: 
HBuNHw9mXFDTAvIlVSWs1Yb1K+Q=
Windows Product ID: 
00426-333-1436086-85144
Windows Product ID Type: 5
Windows License Type: 
Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: 
{6F83F9AE-3E50-4FD2-80B7-C6438137B7C8}(1)
Is Admin: Yes
TestCab: 
0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 
0x80070002
Product Name: Windows 7 Ultimate
Architecture: 
0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error: 
 
Validation Diagnostic: 
Resolution Status: N/A
 
 
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 
0x80070002
 
 
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File 
Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 
0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
 
OGA Notifications Data-->
Cached Result: N/A, hr = 
0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 
0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
 
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Word 
2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 
0x80070002
Office Diagnostics: 
025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 
(compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet 
Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download 
unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: 
Allowed
Initialize and script ActiveX controls not marked as safe: 
Disabled
Allow scripting of Internet Explorer Webbrowser control: 
Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe 
for scripting: Allowed
 
 
File Scan Data-->
 
 
Other data-->
Office Details: 
<GenuineResults><MachineData><UGUID>{6F83F9AE-3E50-4FD2-80B7-C6438137B7C8}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YJR3C</PKey><PID>00426-333-1436086-85144</PID><PIDType>5</PIDType><SID>S-1-5-21-1527410559-2550731853-3017635830</SID><SYSTEM><Manufacturer>System 
manufacturer</Manufacturer><Model>System Product 
Name</Model></SYSTEM><BIOS><Manufacturer>American 
Megatrends 
Inc.</Manufacturer><Version>1805</Version><SMBIOSVersion 
major="2" 
minor="7"/><Date>20121219000000.000000+000</Date></BIOS><HWID>E9F43907018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central 
Standard 
Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product 
GUID="{901B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft 
Office Word 
2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>70210-640-0000106-55762</Pid><PidType>14</PidType></Product></Products><Applications><App 
Id="1B" Version="11" 
Result="114"/></Applications></Office></Software></GenuineResults>  
 
 
 
Spsys.log Content: 0x80070002
 
 
Licensing Data-->
Software licensing service version: 
6.1.7601.17514
 
 
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System 
- Windows(R) 7, RETAIL channel
Activation ID: 
ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 
55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 
00426-00170-333-143608-00-1033-7601.0000-1692014
Installation ID: 
019522453671308260754974884204429944823851746904344851
Processor Certificate 
URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88338"]SpcService Web Service[/URL]
Machine 
Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88339"]RacService Web Service[/URL]
Use 
License URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88341"]UseLicenseService Web Service[/URL]
Product 
Key Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88340"]PkcService Web Service[/URL]
Partial 
Product Key: YJR3C
License Status: Notification
Notification Reason: 
0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 
5/30/2016 10:53:22 PM
 
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 
0xC004C4A2
HealthStatus: PASS
Event Time Stamp: 5:30:2016 21:56
WAT 
Activex: Registered
WAT Admin Service: Registered
 
 
HWID Data-->
HWID Hash Current: 
OgAAAAIABgABAAEAAAACAAAAAgABAAEAhFES5HcWQC4IFHS4ZMdgGnjsdMTkF+4/MqiIp4i8VlOWYw==
 
 
OEM Activation 1.0 Data-->
N/A
 
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC 
table
Windows marker version: N/A
OEMID and OEMTableID Consistent: 
N/A
BIOS Information: 
  ACPI Table Name OEMID 
Value OEMTableID Value
  APIC   ALASKA  A 
M I
  FACP   ALASKA  A M I
 
HPET   ALASKA  A M I
 
MCFG   ALASKA  A M I
 
FPDT   ALASKA  A M I
 
SSDT   IdeRef  IdeTable
 
BGRT   ALASKA  A M I
 
SSDT   IdeRef  IdeTable
 
SSDT   IdeRef  IdeTable

Efdy · May 31, 2016

When I try Run>cmd>slmgr -rearm, it says access denied because I need elevated privileges. I'm the only one who uses this computer. I am the administrator.

torchwood · May 31, 2016

Remove the non genuine Office programm.(its going to a blocked VLK, (volume licence key))
Re-enter your original W7 Ult key
Rerun the Mgadiag

Roy

Efdy · May 31, 2016

Are you saying my MS Word 2003 thing is fake or something? That would suck. I bought it at Amazon.com a couple years ago because I didn't like the newer MS office (or whatever) products or WordPerfect. All my old documents looked messed up using those.

For now I tried switching User Account Control settings from Default to Never Notify, restarted the PC, and then entered that "slmgr -rearm" command again. This time it said the command was accepted or completed (or something like that) and prompted me to restart the computer. The message "This copy of Windows is not Genuine" was gone after restarting the computer.

I tried Windows Update then, and that worked. I opened a Word document too, thinking that would just make that "Windows not genuine" message appear again after reading what you wrote. But that didn't happen yet.

I'm confused. I bought a fake MS Word 2003 product? You can tell from looking at that report?

Thank you again for the help. I really appreciate it.

Ranger4 · Jun 1, 2016

Yes it's easy to tell that your version of Office is Volume License Key or VLK as pointed out by torchwood. If you scroll down through the report you will see:

Office Status: 114 Blocked VLK 2

Office Volume License Keys are for businesses who use multiple computers & need a large number of Office installations. They are charged a license fee based on the number required & this is usually paid on a yearly basis. If it lapses or the user leaves the company & takes the computer, then after a period of time it will lapse as it is no longer in the companies license update period.

So as torchwood has said you will have to uninstall Office & buy another version.

Using the "slmgr-rearm" command is only a temporary measure & the non genuine message will appear again.

derekimo · Jun 1, 2016

Efdy said:
When I try Run>cmd>slmgr -rearm, it says access denied because I need elevated privileges. I'm the only one who uses this computer. I am the administrator.

It has nothing to do with you being administrator, an elevated command prompt means you right click on the command prompt and select "Run as administrator"

You are elevating from the user level, to system level,

108371d1288208485-elevated-command-prompt-elevated_command_prompt.jpg

Efdy · Jun 1, 2016

Thank you all for helping me.

Ranger4 · Jun 1, 2016

You are welcome & thanks for getting back.

Solved Build 7601 This copy of Windows is not Genuine

Efdy

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