cedge
New member
Good Afternoon,
I have followed a number of threads trying to find a solution to this problem. I recently upgraded the HDD in my laptop to a smaller Kingston SSD using Acronis True Image HD 2014 software. I have re-entered the product key on the COA sticker on the bottom of the laptop and in Computer, System it states that Windows 7 is activated, yet we still get the pop up saying that it is not genuine. I'm not having any issues with our other software such as Office 2010 and I managed to install all outstanding windows updates yesterday.
I have also tried installing the Intel Rapid Storage Drivers and whilst that solved the windows update issue I was having (stuck on checking for updates) it didn't solve this issue as some other threads suggest.
I have seen that is useful to run the MGADT software programme which I have done and the following is the result:
I hope someone can help as I'm out of ideas at present and I don't want to reinstall if I can help it. If you need any other information then let me know.
Thanks for looking / trying to help.
Chris.
I have followed a number of threads trying to find a solution to this problem. I recently upgraded the HDD in my laptop to a smaller Kingston SSD using Acronis True Image HD 2014 software. I have re-entered the product key on the COA sticker on the bottom of the laptop and in Computer, System it states that Windows 7 is activated, yet we still get the pop up saying that it is not genuine. I'm not having any issues with our other software such as Office 2010 and I managed to install all outstanding windows updates yesterday.
I have also tried installing the Intel Rapid Storage Drivers and whilst that solved the windows update issue I was having (stuck on checking for updates) it didn't solve this issue as some other threads suggest.
I have seen that is useful to run the MGADT software programme which I have done and the following is the result:
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-F2V66-FV9T4-JKM92
Windows Product Key Hash: DPMu8/AVEKlib8Ev+teTIDMjqJE=
Windows Product ID: 00359-OEM-9807605-63244
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D7944FE9-1C69-478C-8198-814438DD84A7}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160516-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D7944FE9-1C69-478C-8198-814438DD84A7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-JKM92</PKey><PID>00359-OEM-9807605-63244</PID><PIDType>8</PIDType><SID>S-1-5-21-3056692837-1119119992-3059741259</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc. </Manufacturer><Model>UL30A </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>212 </Version><SMBIOSVersion major="2" minor="5"/><Date>20091228000000.000000+000</Date></BIOS><HWID>AFBD0E00018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-076-063244-02-2057-7601.0000-2162016
Installation ID: 110911244022106066292610493876367322066555879992130562
Processor Certificate URL: [url=http://go.microsoft.com/fwlink/?LinkID=88338]SpcService Web Service[/url]
Machine Certificate URL: [url=http://go.microsoft.com/fwlink/?LinkID=88339]RacService Web Service[/url]
Use License URL: [url=http://go.microsoft.com/fwlink/?LinkID=88341]UseLicenseService Web Service[/url]
Product Key Certificate URL: [url=http://go.microsoft.com/fwlink/?LinkID=88340]PkcService Web Service[/url]
Partial Product Key: JKM92
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 04/08/2016 17:16:59
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:2:2016 17:32
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LAAAAAAAAQABAAIAAAABAAAAAgABAAEAeqjM+DBikgEk/qDcGpjIzmj9Rso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 122809 APIC0952
FACP 122809 FACP0952
DBGP 122809 DBGP0952
HPET 122809 OEMHPET
BOOT 122809 BOOT0952
MCFG 122809 OEMMCFG
SLIC _ASUS_ Notebook
ECDT 122809 OEMECDT
OEMB 122809 OEMB0952
GSCI 122809 GMCHSCI
SSDT PmRef CpuPm
I hope someone can help as I'm out of ideas at present and I don't want to reinstall if I can help it. If you need any other information then let me know.
Thanks for looking / trying to help.
Chris.
My Computer
At a glance
Windows 7 Home Premium 64bit3gb
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus UL30A
- OS
- Windows 7 Home Premium 64bit
- Memory
- 3gb
- Hard Drives
- 120gb Kingston SSD uv400