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Windows 7: Cannot install KB4015549

14 Apr 2017   #1
gumtree

win 7 basic
 
 
Cannot install KB4015549

I have tried to install the latest update 3 times. When asked to restart the configuring update starts and then hangs at 30%. Have left the pc running for 3 hours with no change. Powered down and started in Safe Mode and Reverting started and was successful. Win 7 Home premium with an Intel Core Duo E6550. On a seperate machine running Win 7 Professional and an Intel Premium 4 CPU 3.00ghz the update was successful. Help please


My System SpecsSystem Spec
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15 Apr 2017   #2
davidncohen

Windows 7 Home Premium 64-bit
 
 

Same problem exactly.

Tried twice now.

Intel Quad Q8300
My System SpecsSystem Spec
15 Apr 2017   #3
Bat 1

8.1 home x64
 
 

Restart to make sure the Windows Update Service is stopped then Goto C:> Windows> SoftwareDistribution> Download and Delete everything in that Folder. Search for updates and try to install again.
My System SpecsSystem Spec
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17 Apr 2017   #4
davidncohen

Windows 7 Home Premium 64-bit
 
 

Tried that, clear out the \Downloads\ folder - No difference - still stuck at 30% when updating on re-start.
My System SpecsSystem Spec
17 Apr 2017   #5
Bat 1

8.1 home x64
 
 

Might be something You need to ask about on Microsoft Support ? I keep My own Win 7 Rigs updated by waiting on the Simplix Pack to come out then running it as Admin off the desktop.

Had you tried downloading from The Microsoft Update Catalog http://www.catalog.update.microsoft....px?q=kb4015549
My System SpecsSystem Spec
17 Apr 2017   #6
davidncohen

Windows 7 Home Premium 64-bit
 
 

Not being too techy, just out of interest, why should downloading from the MS Update Catalog make a difference?
Thanks.
My System SpecsSystem Spec
17 Apr 2017   #7
Bat 1

8.1 home x64
 
 

Quote   Quote: Originally Posted by davidncohen View Post
Not being too techy, just out of interest, why should downloading from the MS Update Catalog make a difference?
Thanks.
Probably won't make a difference, But it's something else to try
My System SpecsSystem Spec
18 Apr 2017   #8
davidncohen

Windows 7 Home Premium 64-bit
 
 

Thanks.
If I download from the MS Update Catalog, where do I put the file, do I need to rename it in any way or extract the files etc?
My System SpecsSystem Spec
18 Apr 2017   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Just save it to a known location, then run it - it'll do the rest itself.
My System SpecsSystem Spec
26 Apr 2017   #10
snipusmaximus

Windows 10 Enterprise x64
 
 

Well, first off -- there may not be anything wrong though ---

Please check your currently installed updates and look for:

KB4015552 April 2017 Preview of Monthly Rollup

If it is there and installed, then there is nothing wrong - that update was superseded 7 days after it's release

https://support.microsoft.com/en-us/...date-kb4015552
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 Cannot install KB4015549




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