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Windows 7: "Windows update cannot currently check for updates, because the servic

28 Feb 2018   #1
Eddie Methot

Windows 7 professional 32 bit
 
 
"Windows update cannot currently check for updates, because the servic

"Windows update cannot currently check for updates, because the service is not running, You my need to restart your computer"
Avast for some reason deleted an update or updater file,preventing me from downloading any updates.I get the same message as member
WinningWith7.Is there any place where I can replace this crutual file"Windows update cannot currently check for updates, because the servic-image1.jpg




My System SpecsSystem Spec
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28 Feb 2018   #2
samuria

win 8 32 bit
 
 

Welcome to the forum. Have you tried starting the service and setting to auto? If avast has deleted a file you should be able to reinstate it in avast
My System SpecsSystem Spec
28 Feb 2018   #3
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Have you tried sfc /scannow from ADMIN CMD?
May have to run it 2-3 times
SFCFix.exe by niemiero repairs some issues that sfc /scannow hasn't
My System SpecsSystem Spec
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28 Feb 2018   #4
Sky Ranch

Windows 7 Home 64-bit
 
 

Also, check the following thread to see if it applies to your situation. Subject is in regards to an expired authcab file preventing Windows updates.

Windows Update is broken for some Windows 7 users
My System SpecsSystem Spec
28 Feb 2018   #5
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Eddie. This was a problem early in December 2017 for a lot of users & the solution below did fix it for a lot of people. You may have to try a different date if this has only recently become a problem.

"Windows update cannot currently check for updates, because the service is not running, You may need to restart your computer".

This is exactly the message you get when the AuthCab has expired. Doing the following seems to fix it:

The date on the computer has to be reset & to do that follow this:

To reset the date on the computer Right Click on the Clock at bottom RH corner of the screen, select Change Date & Time Settings, when that opens click on the Internet Time tab, Then select Change Settings, then untick Synchronise with Internet Time Server, be sure to tick OK, then select the Date & Time tab, Then select Change Date & Time & set the date back to 3 Dec.

Then reboot the computer & then run Check for Updates in Windows Update, it should update to the 3 Dec. In some cases you may need to try an earlier date if the 2nd doesn't work.

Then reboot, reset Internet time Synch, change computer date to today's date, re run Check for Updates in Windows Update & it should check for Updates & came back with Windows is up to date, with the latest updates installed.

This method should retain all your Update History as well.


The reason for this procedure, is that Windows accesses an AuthCab during the start-up procedure that Authorises access to the Windows Update download site. This authorisation expired on 3 Dec for a lot of users & access get blocked to the Windows Update site.

By running the repair I listed above, resetting the computer date & rebooting provides access to Update site at which MS have now reset the expiry of that AuthCab which gets installed on your computer, so it can now download & install Updates. Of course it is then necessary to reset the date on the computer & re run Check for Updates to bring it completely up to date.
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