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Windows 7: Windows Live

17 Dec 2009   #1
Flatlands

Windows XP & 7
 
 
Windows Live

I deleted all my email from my laptop days ago, today the same email is back in the inbox and can't be deleted. All I get is it is an unknown error and won't delete. Running 7-64. U would uninstall the program and reinstall except I don't want all the other Windows programs that come with mail.


My System SpecsSystem Spec
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17 Dec 2009   #2
Uber Philf

W7 RTM Ultimate x64
 
 

Have you tried logging into your emails through a browser and deleting the emails from there?
My System SpecsSystem Spec
17 Dec 2009   #3
Flatlands

Windows XP & 7
 
 

Quote   Quote: Originally Posted by Uber Philf View Post
Have you tried logging into your emails through a browser and deleting the emails from there?
Yes no mail left on the server either
My System SpecsSystem Spec
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17 Dec 2009   #4
Uber Philf

W7 RTM Ultimate x64
 
 

Navigate to this folder:

C:\Users\*Username*\AppData\Local\Microsoft\Windows Live Mail

Check the Deleted items, and see if you can delete it from there.
My System SpecsSystem Spec
17 Dec 2009   #5
Flatlands

Windows XP & 7
 
 

Nope, nothing there either
My System SpecsSystem Spec
17 Dec 2009   #6
Uber Philf

W7 RTM Ultimate x64
 
 

C:\Users\*Username*\AppData\Local\Microsoft\Windows Live Mail\Storage Folders

Check the folder Deleted Items, and see if anything is in there.
My System SpecsSystem Spec
17 Dec 2009   #7
Flatlands

Windows XP & 7
 
 

Nothing. Just tried to delete the inbox from there, nothing. deleted the whole user file and had to get it back from the recycle bin.
My System SpecsSystem Spec
17 Dec 2009   #8
Uber Philf

W7 RTM Ultimate x64
 
 

Let's try to re-sync your account.

Right click the account name in the left pane, select remove account.

Then in the same pane, click add a new account, fill in your details, and let it download your folders.

Is the email still there?
My System SpecsSystem Spec
18 Dec 2009   #9
Flatlands

Windows XP & 7
 
 

I'll try this when I return tonight. Thanks for the help
My System SpecsSystem Spec
18 Dec 2009   #10
swarfega

Windows 7 Professional 64-bit
 
 

You need to go to Tools - Accounts then properties. In the advanced tab make sure Leave a copy of messages on server is unticked.
My System SpecsSystem Spec
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