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#1
BSOD BCCode 3b
Hello,
I get a BSOD while trying to install Adobe Illustrator CS4. When I load the disk, I click run autoplay. As soon as I click install everything freezes and it immediately goes to the blue screen. I have installed different programs before via dvd drive and everything went ok. It Only seems to happen with this one.
I have a Toshiba a505-s6033
Windows 7 Home x64 OEM
Info
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF8000353C0C0
BCP3: FFFFF8800652E620
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Any and all help is much appreciated thank you.