Random BSOD Locale ID 2057 help

CarefulCrysis · Oct 22, 2013

I've been getting this bsod with "Locale ID 2057" quite often and wondering if someone here can help me find a way to resolve is issue. I'm also getting random hanging/freezes.

I've tried using the SF_Diagnostic_Tool but the SF_ folder is not present after running it and doesn't show up on my desktop.

Arc · Oct 23, 2013

Run the SF Diag tool as admin.

It works for each and everybody .... you cannot be any exception there

CarefulCrysis · Oct 23, 2013

Arc said:
Run the SF Diag tool as admin.

It works for each and everybody .... you cannot be any exception there

I've followed the instructions, tried it twice and the whole thing finished but no folder was created. The only thing i can think might be effecting it would be that i don't have the desktop on my primary/windows installed HDD.

I've found it, will upload the results as soon as it finishes, thanks for the response

Arc · Oct 23, 2013

Yes, there is a fair chance.

Then collect the crash dumps manually from C:\Windows\Minidump ..... and upload your MSINFO32.nfo file.

Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.

If some more info is needed, we will ask for it.

CarefulCrysis · Oct 23, 2013

Here is the SF_Diag Folder. Thanks

koolkat77 · Oct 23, 2013

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8009f3c440, fffff800041bb518, fffffa800a403a50}
Unable to load image \SystemRoot\system32\DRIVERS\AiCharger.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AiCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AiCharger.sys
Probably caused by : usbhub.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8009f3c440, Physical Device Object of the stack
Arg3: fffff800041bb518, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800a403a50, The blocked IRP

Debugging Details:
------------------

DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  usbhub.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5227239a

MODULE_NAME: usbhub

FAULTING_MODULE: fffff8800584c000 usbhub

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

TAG_NOT_DEFINED_c000000f:  FFFFF800041C1FB0

STACK_TEXT:  
fffff800`041bb4c8 fffff800`02cfa8d2 : 00000000`0000009f 00000000`00000003 fffffa80`09f3c440 fffff800`041bb518 : nt!KeBugCheckEx
fffff800`041bb4d0 fffff800`02c9585c : fffff800`041bb600 fffff800`041bb600 00000000`00000000 00000000`00000002 : nt! ?? ::FNODOBFM::`string'+0x33af0
fffff800`041bb570 fffff800`02c956f6 : fffffa80`07b801c0 00000000`00290013 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`041bb5e0 fffff800`02c955de : 00000061`98b6f1b7 fffff800`041bbc58 00000000`00290013 fffff800`02e084e8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`041bbc30 fffff800`02c953c7 : 00000021`7876abc2 00000021`00290013 00000021`7876ab59 00000000`00000013 : nt!KiTimerExpiration+0x1be
fffff800`041bbcd0 fffff800`02c828ca : fffff800`02e05e80 fffff800`02e13cc0 00000000`00000000 fffffa80`076fe0f0 : nt!KiRetireDpcList+0x277
fffff800`041bbd80 00000000`00000000 : fffff800`041bc000 fffff800`041b6000 fffff800`041bbd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_AiCharger_IMAGE_usbhub.sys

BUCKET_ID:  X64_0x9F_3_AiCharger_IMAGE_usbhub.sys

Followup: MachineOwner
---------

0: kd> !irp fffffa800a403a50
Irp is active with 9 stacks 7 is current (= 0xfffffa800a403cd0)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [ 16, 0]   0  0 fffffa8009f3c440 00000000 fffff880011fe890-fffffa80076ec960    
	       \Driver\usbhub	AiCharger
			Args: 00000000 00000000 00000000 00000002
>[ 16, 2]   0 e1 fffffa80076ec810 00000000 fffff8800d6dc9d4-00000000 Success Error Cancel pending
	       \Driver\AiCharger	USBSTOR!USBSTOR_FdoSetPowerD0Completion
			Args: 00041100 00000001 00000001 00000002
 [ 16, 2]   0 e1 fffffa8009b7da10 00000000 00000000-00000000    pending
	      Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
 \Driver\USBSTOR
			Args: 00041100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800a2382d0    

			Args: 00000000 00000000 00000000 00000000

Your problem is caused by Asus Charger Driver

Code:

AiCharger	fffff880`011fe000	fffff880`011ffe80	Wed May 05 14:37:36 2010 (4be12e50)	00004c40	None	AiCharger.sys

You should update its driver if you use it but I'd suggest to completely uninstall/delete it and see if the problem reoccurs.

Revo Uninstaller "Free"

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling. This allows you to remove leftover registry entries of the software.

Link to download: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Go through these threads for reference:

Dameon Tools/Alcohol% also seems to be contributing.

Code:

Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys

Remove Daemon Tools/Alchohol completely. SPTD.sys is known to cause BSODs.
- How to remove sptd.sys from system
- Registry and SPTD problems | DAEMON Pro Help

Virus Check:
- Make scans with these tools below:
  - TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
  - Online Virus Scanner Eset
Application conflict:
- Reduce the start-up items. This will help avoid software conflicts:
  - Remove Startup Programs in Windows 7
  - Clean Startup in Windows 7

System File Checker
- The SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert the system files to it's default state.
  - Link to full tutorial: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
Run Disk Check in Windows 7
- Run this on your Hard Drive(s). This will show you how to run Check Disk or chkdsk in Windows 7 to check a selected hard disk for file system errors and bad sectors on it. With both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html
  - Link to full tutorial: http://www.sevenforums.com/tutorials/433-disk-check.html

CarefulCrysis · Oct 23, 2013

Thanks for the fast response, I'm uninstalling both right now. If i have any more issues I'll repost them here. Massive thanks

koolkat77 · Oct 23, 2013

You're welcome

glad to help

CarefulCrysis · Oct 23, 2013

I'm still getting random freezes/lockup! totally random though as i was just browsing youtube and my PC just froze with loud continuous noise coming from my speakers?? This issue seem to be the same almost all the time when it happens screen locks up computer freezes and i get a kind of constant whooshing sound. any suggestions?

Arc · Oct 24, 2013

That is some other issue, totally different.

Try to update your USB3 drivers from Station-Drivers - Renesas/Nec.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

CarefulCrysis · Oct 24, 2013

here's some system temps, my PC is well vented.

Random BSOD Locale ID 2057 help

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