bunch of BSODs playing Middle Earth, Shadow of Mordor

OChow · Oct 9, 2014

I'm not sure whats wrong with my computer and ever since I start playing the new game Middle Earth, the BSODs started occurring. I have no clue which part of my computer is having problem with. What steps can I take to fix this problem? Please and thank you. :cry:

P.s. This problem only occurs in this game, maybe is because of the high quality of graphic needed?

OChow · Oct 9, 2014

OChow · Oct 10, 2014

Bump.

Please help

Boozad · Oct 10, 2014

Welcome to 7F. If you keep bumping your own post it removes the thread from the unanswered list and people will assume you are being dealt with. Bumping it within the hour you started it is also impatient.

1: Your nVidia driver is causing issues.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc000001d, fffff8800f8ee659, 0, 5800}

[COLOR=Red][B]*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys[/B][/COLOR]
Probably caused by : nvlddmkm.sys ( nvlddmkm+476659 )

Followup: MachineOwner

4: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f478000 fffff880`1014c000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR=Red][B]Sat Sep 13 20:59:50 2014[/B][/COLOR] (5414A236)
    CheckSum:         00C8E3A6
    ImageSize:        00CD4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

:ar: Download this earlier version from here and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install.

2: Your Realtek Wireless LAN USB 2.0 Network adapter driver has been flagged.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc000001d, fffff8800b71f4b0, 0, 0}

[COLOR=Red][B]*** WARNING: Unable to verify timestamp for RTL8192su.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL8192su.sys[/B][/COLOR]

[SIZE=4][B]2:[/B][/SIZE] kd> lmvm RTL8192su
start             end                 module name
fffff880`08cb2000 fffff880`08d73000   RTL8192su T (no symbols)           
    Loaded symbol image file: RTL8192su.sys
    Image path: \SystemRoot\system32\DRIVERS\RTL8192su.sys
    Image name: RTL8192su.sys
    Timestamp:        [COLOR=Red][B]Wed Nov 11 08:54:46 2009[/B][/COLOR] (4AFA7BD6)
    CheckSum:         000AB6BE
    ImageSize:        000C1000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

:ar: It's very old and needs updating. Check here for an updated version.

3: Do you have a WD wireless storage device? This driver is listed as MioNet.

Code:

fffff880`0b720fd8  fffff880`0758392eUnable to load image \SystemRoot\system32\DRIVERS\ndisrd.sys, Win32 error 0n2
[COLOR=Red][B]*** WARNING: Unable to verify timestamp for ndisrd.sys
*** ERROR: Module load completed but symbols could not be loaded for ndisrd.sys[/B][/COLOR]
 ndisrd+0x192e

2: kd> lmvm ndisrd
start             end                 module name
fffff880`07582000 fffff880`0758c000   ndisrd   T (no symbols)           
    Loaded symbol image file: ndisrd.sys
    Image path: \SystemRoot\system32\DRIVERS\ndisrd.sys
    Image name: ndisrd.sys
    Timestamp:        [COLOR=Red][B]Thu Feb 07 08:26:48 2013[/B][/COLOR] (51136548)
    CheckSum:         0001166E
    ImageSize:        0000A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

:ar: Look for an updated version of whatever software you're using that uses MioNet.

4: Your Intel USB 3.0 Hub driver has been flagged.

Code:

fffff880`0b7201a8  fffff880`07d9af40Unable to load image \SystemRoot\system32\DRIVERS\iusb3hub.sys, Win32 error 0n2
[COLOR=Red][B]*** WARNING: Unable to verify timestamp for iusb3hub.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3hub.sys[/B][/COLOR]
 iusb3hub+0x17f40

2: kd> lmvm iusb3hub
start             end                 module name
fffff880`07d83000 fffff880`07de2000   iusb3hub T (no symbols)           
    Loaded symbol image file: iusb3hub.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3hub.sys
    Image name: iusb3hub.sys
    Timestamp:        [COLOR=Red][B]Fri Mar 29 12:36:15 2013 [/B][/COLOR](51558ABF)
    CheckSum:         00064C0C
    ImageSize:        0005F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

:ar: Check for an updated version here.

5: Uninstall Daemon Tools, a proven cause of BSODs.

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and perform the following steps.
3. Double click the executable to open it.
4. Click the button shown below.

321053d1402310370-bsod-when-closing-my-games-uninstall-daemon-tools.jpg

If the button it is grayed out as shown in the image, there is no more SPTD installation on your system and you can just close the window.

OChow · Oct 11, 2014

Thanks for your help Boozad, I have followed your instruction and did all the steps. However, I stil got another BSOD this morning. As per attached file. Thanks

Boozad · Oct 11, 2014

Right, it's your nVidia driver again.

Code:

[COLOR=Red][B]*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys[/B][/COLOR]
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8800f3d024c, fffff88002f62fe8, fffff88002f62840}

Probably caused by : nvlddmkm.sys ( nvlddmkm+1bf24c )

Followup: MachineOwner

Please fill out your System Specs.

Information

At 7F we rely heavily on knowing what hardware you have in your system, by filling out your system specs in the manner outlined below your specs will follow you round in every single post so we can see your hardware configuration at the click of a button without having to trawl through threads to find them.

Follow http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html to fill in your System Specs with as much info as possible. We're looking for something like the example below.

Once your specs are filled in we'll look at trying another driver for your GPU before going on to test the GPU itself.

OChow · Oct 13, 2014

Hi, I have updated my spec and please take a look.

I havn't insert the info for the RAM and PSU, I can do it if needed.

Thanks.

Boozad · Oct 13, 2014

OK, download the 337.88 driver linked below by clicking the download button, save it to your desktop and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install. Test the system for stability after installing the driver and report back with any subsequent BSODs so we can try some further troubleshooting steps.

Download

OChow · Oct 27, 2014

Hi, thanks for your advice. I have did a clean install on the driver. However, it seems my computer still have problem and I am still getting BSOD on playing games. Attached the file for you. Thanks

OChow · Nov 2, 2014

OChow · Nov 5, 2014

OChow · Nov 9, 2014

Bump.

Please help

Boozad · Nov 12, 2014

I can't apologise enough for not answering sooner, life has been very busy lately.

Your latest dump is blaming MalwareBytes.

Code:

fffff880`099126d8  fffff880`06e06998 mwac+0x6998
fffff880`099126e0  fffffa80`0ca0d500
fffff880`099126e8  00000000`00000000
fffff880`099126f0  fffff880`00000000
fffff880`099126f8  fffff880`06e05192 mwac+0x5192
fffff880`09912700  fffffa80`0c76b230
fffff880`09912708  fffff880`06e0d420 mwac+0xd420
fffff880`09912710  00000000`00000000
fffff880`09912718  fffff880`06e0637c mwac+0x637c
fffff880`09912720  fffffa80`0ab15910
fffff880`09912728  fffffa80`0ca0d500
fffff880`09912730  00000000`00000002
fffff880`09912738  fffff880`06e0d7c0 mwac+0xd7c0
fffff880`09912740  00000000`00000002
fffff880`09912748  fffff880`06e06ee7 mwac+0x6ee7
fffff880`09912750  fffffa80`0ca0d500
fffff880`09912758  fffff880`00000001
fffff880`09912760  00000000`00000090
fffff880`09912768  00000000`00000002
fffff880`09912770  00000000`00000002
fffff880`09912778  fffff880`06e038e0 mwac+0x38e0
fffff880`09912780  fffff880`06e0d800 mwac+0xd800

Are you running MBAM in real time?

OChow · Nov 17, 2014

Thanks for your reply Boozad, I have uninstalled Malfare, however i still got a BSOD.

Thanks

Boozad · Nov 17, 2014

I'll have to take a look at this later tonight, I'm at work at the moment.

Boozad · Nov 18, 2014

I've just had a look at your latest logs and unfortunately the latest dump was from October 27th so there's nothing new to work with. If you receive any new BSODs run the SF tool again and upload the new dumps.

One thing that has been spotted is the amount of network adapters you have installed. Can you confirm how many you have installed and active?

Code:

  [FONT=&quot]Network Card(s):           4 NIC(s) Installed.[/FONT]
  [FONT=&quot]                           [01]: Belkin Surf & Share Wireless USB Adapter[/FONT]
  [FONT=&quot]                                 Connection Name: Wireless Network Connection 3[/FONT]
  [FONT=&quot]                                 DHCP Enabled:    Yes[/FONT]
  [FONT=&quot]                                 DHCP Server:     192.168.2.1[/FONT]
  [FONT=&quot]                                 IP address(es)[/FONT]
  [FONT=&quot]                                 [01]: 192.168.2.4[/FONT]
  [FONT=&quot]                                 [02]: fe80::c523:3b19:6270:8461[/FONT]
  [FONT=&quot]                           [02]: Realtek PCIe GBE Family Controller[/FONT]
  [FONT=&quot]                                 Connection Name: Local Area Connection[/FONT]
  [FONT=&quot]                                 Status:          Media disconnected[/FONT]
  [FONT=&quot]                           [03]: Microsoft Virtual WiFi Miniport Adapter[/FONT]
  [FONT=&quot]                                 Connection Name: Wireless Network Connection 4[/FONT]
  [FONT=&quot]                                 Status:          Media disconnected[/FONT]
  [FONT=&quot]                           [04]: Cisco Systems VPN Adapter for 64-bit Windows[/FONT]
  [FONT=&quot]                                 Connection Name: Local Area Connection 3[/FONT]
  [FONT=&quot]                                 Status:          Hardware not present[/FONT]

OChow · Nov 19, 2014

I am only using one network adapters, which is the first one, the Belkin one.

I have encountered some crashes more often now, like the screen freezing, but not BSOD.

Please see the log file. Thanks.

OChow · Nov 24, 2014

OChow · Nov 26, 2014

essenbe · Dec 16, 2014

All of your dump files are still the same, all from October. Please make sure your computer is configured for Small Memory dumps http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html and check in C:/Windows and make sure there is a Minidump folder there. If not please create one, although I'm pretty sure there is one.

In the mean time, please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

bunch of BSODs playing Middle Earth, Shadow of Mordor

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