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Windows 7: Random BSOD when watching videos in Potplayer

09 Jan 2015   #1

Windows 8.1 Pro x64
Random BSOD when watching videos in Potplayer

All these BSODs point to fwpkcInt.sys but I've failed to find a solution.

Also, Intel Driver Update utility tells that my audio driver is out of date, but I want it to keep it that way as whichever driver it recommends doesn't allow me to use 5.1 speakers with my desktop.

My System SpecsSystem Spec
10 Jan 2015   #2

Windows 8.1 Pro x64

Didn't realize that there is a separate Windows 8 forum. If the forums are related, please move this thread over to Windows 8 forum.
My System SpecsSystem Spec
10 Jan 2015   #3
Microsoft MVP

Windows 7 Ult. x64

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 1200, 4150002, ffffe000acf38930}

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for fwpkclnt.sys - 
*** WARNING: Unable to verify timestamp for klwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
GetPointerFromAddress: unable to read from fffff800223eb138
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsCompleteOperation0+1e )

Followup: MachineOwner
2: kd> !thread
GetPointerFromAddress: unable to read from fffff800223eb000
THREAD ffffe000aae46880  Cid 0004.0154  Teb: 0000000000000000 Win32Thread: 0000000000000000 RUNNING on processor 2
Not impersonating
GetUlongFromAddress: unable to read from fffff80022337ac0
Owning Process            ffffe000a744c040       Image:         System
Attached Process          N/A            Image:         N/A
fffff78000000000: Unable to get shared data
Wait Start TickCount      7079729      
Context Switch Count      317545         IdealProcessor: 1             
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime                  00:00:00.000
KernelTime                00:00:00.000
Unable to load image \SystemRoot\system32\DRIVERS\klflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klflt.sys
*** ERROR: Module load completed but symbols could not be loaded for klflt.sys
Win32 Start Address klflt (0xfffff80058bcd4a8)
Stack Init ffffd00185c48c90 Current ffffd00185c48860
Base ffffd00185c49000 Limit ffffd00185c43000 Call 0
Priority 12 BasePriority 12 UnusualBoost 0 ForegroundBoost 0 IoPriority 2 PagePriority 5
Replace Kaspersky with MSE (known to never cause BSOD's) and test for system stability from BSOD's.
My System SpecsSystem Spec


 Random BSOD when watching videos in Potplayer

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