Solved Bsod 0x00000f4

Marcino · Jan 2, 2012

Hi everyone.
I have been struggling to diagnose and fix BSOD for some time. My system BSOD at random : sometime it last let say 3 days without, sometimes twice a day. Unfortunately I cannot present any dump file right now bacause my Win 7 doesnt create anything in the minidump folder - it because after BSOD bios doesn't recognise system drive. Every time after BSOD I have to cold start to get logged to Win 7 otherwise there is no system HDD. Please find below BSOD info I get:

STOP: 0x00000F4 (0x0000000000000003, 0xFFFFFA8008BB7B30, 0xFFFFFA80008BB7E10, 0xFFFFF800031E88B0)

Sometimes I get a bit different but unfortunately couldnt have copied this due to my PC was restarting automatically after BSOD. It something like KERNEL_DATA_INPAGE_ERROR but there are no error code numbers known to me.
I need to mention I have done a Prime 95 check ( ran it more than one hour ) and chkdsk /f /r and all result were fine

More about my system:
Win 7 Home Premium 64
Intel Core i7-2600K 3.40GHz (Sandybridge) Socket LGA1155 Processor - OEM
OCZ ZX Series 1250W Modular Power Supply
Asus P8P67 PRO Intel P67 (Socket 1155) DDR3 Motherboard - (Sandybridge) ** B3 REVISION **
Asus Xonar Essence STX Sound Card
OCZ Agility 3 60GB 2.5" SATA-3 Solid State Hard Drive (AGT3-25SAT3-60G)
G.Skill RipJawsX 8GB (2x4GB) DDR3 PC3-12800C8 1600MHz Dual Channel Kit (F3-12800CL8D-8GBXM)
Western Digital Caviar Black 750GB SATA 6Gbs 64MB Cache - OEM (WD7502AAEX) x 2 - RAID Mirroring
LiteOn iHOS104-37 4x BD-ROM Drive 8x DVD-ROM (Black) - OEM
Gigabyte GeForce GTX 560Ti SUPER OC 1024MB
Nothing is overclocked at the moment.

I would assume I need to know what's faulty before I RMA anything.
I appreciate help.
Thanks

JMH · Jan 2, 2012

Marcino,

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

Click to expand...

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Click to expand...

Marcino · Jan 2, 2012

Thanks for the reply
As I metioned the minidump folder is empty all the time.
Every time I have the blue screen ( an automatic restart disabled ) I have to reset my computer in order to log to Win 7 again. When I ctrl + alt + del my bios does not see the system hard drive but when I use the power button the c:\ is visible then Win can start as normal.
There are no dump files because the hard disk with Windows files or SATA controller may be the cause and during the crash is just not working properly therefore Win 7 cannot write info about BSOD.
What about if I change the path to lets say D:\minidump
Will this work?

Thanks

Marcino · Jan 2, 2012

One of the forumers had similar problem and this is nicely discribed( sorry english is not my native )
the pc does bsod for whatever reason, then the os cannot see the primary hd (it sort of disappears) and the desktop stays locked at bsod. If i do alt ctrl del it still does not see that primary drive. bios does not even see it. I can see all other drives ok but not the primary. sometimes i even have to reset the bios boot settings. If I hard boot pc it finds drive again and lets me boot into windows

JMH · Jan 2, 2012

Some questions for you...
* Have you a backup to restore from?
* Have you an original Win 7 disk?

* You may indeed have to consider a Clean Install.

FYI.

Blue screen showing Stop: 0x000000F4 - Microsoft Answers

http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

Marcino · Jan 3, 2012

Thanks for the reply
Yes Win7 is original along with every single software installed on my machine.
I found this thread. This is acctualy the same problem with the exception of a different SSD brand - I own OCZ Agility. Would updating firmware be the case?
Thanks

Marcino · Jan 3, 2012

That is the thread I mentioned in the previous post

http://www.sevenforums.com/crashes-debugging/136226-daily-system-auto-restarts-bsod.html

Marcino · Jan 3, 2012

And this please

Support Question Windows 7 freezes, then computer reboots, then SSD not found

They say enabling a hot swap would help? It sounds strange for me though.

Thanks

JMH · Jan 3, 2012

Rather than speculate on possibilities let's get back to your current problem...

* Have you installed SP1?

* Suggest you run a System File Check.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

* Please check in Event viewer.

Type eventvwr in search and go to the windows log>application tab.
Look for errors that have red in the left hand column that say app hang, or app crash, or anything relating to the CURRENT problem.
When you find any make a screenshot and upload them to us.

Click to expand...

What information appears in event logs (Event Viewer)?

Marcino · Jan 3, 2012

Yeah!! Sorry for the speculation

Yes - SP1 is installed
Ran System File Check - no integrity violation found
Checked Event Viewer. Please find pictures uploaded of all errors I got. Not ever sure whether even one is related to the problem but they might be.
Thanks again

JMH · Jan 3, 2012

Thank you.
In the interim please do the following...

A- CHKDSK /R /F:

Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.

Do this for each hard drive on your system.

When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.

Then reboot and let the test run.

It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.

See "CHKDSK LogFile" below in order to check the results of the test.

Click to expand...

B- Elevated Command Prompt:

Go to Start and type in "cmd.exe" (without the quotes)

At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

Click to expand...

C-CHKDSK LogFile:

Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter

Expand the Windows logs heading, then select the Application log file entry.

Double click on the Source column header.

Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).

Copy/paste the results into your next post.

Click to expand...

Marcino · Jan 3, 2012

Please find CHKDSK result for C: drive. The other disk result will post as soon as it is done. Will take a while.

Marcino · Jan 3, 2012

I couldnt have found entry in Event Viewier so please find manualy copied CHKDSK result for the drive D:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>CHKDSK D: /R /F
The type of the file system is NTFS.
Volume label is New Volume.

CHKDSK is verifying files (stage 1 of 5)...
50688 file records processed.
File verification completed.
534 large file records processed.
0 bad file records processed.
0 EA records processed.
0 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
53386 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
50688 file SDs/SIDs processed.
Security descriptor verification completed.
1350 data files processed.
CHKDSK is verifying Usn Journal...
117752512 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
50672 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
134162665 free clusters processed.
Free space verification is complete.
Windows has checked the file system and found no problems.

732568575 KB total disk space.
195659196 KB in 9327 files.
4404 KB in 1351 indexes.
0 KB in bad sectors.
254311 KB in use by the system.
65536 KB occupied by the log file.
536650664 KB available on disk.

4096 bytes in each allocation unit.
183142143 total allocation units on disk.
134162666 allocation units available on disk.

C:\Windows\system32>

JMH · Jan 3, 2012

Having read through your thread again... and as your problems are extensive, many & varied... I consulted one of our expert BSOD specialists zigzag 3143 for further advice.
He agreed with me that it would be wiser & ever so much faster to re consider what I listed in my post 5.
Refer back to the link Clean Install.
Good luck!

Marcino · Jan 4, 2012

ok. Will do this. Thank you very much for your help.

JMH · Jan 4, 2012

Would appreciate it very much if you keep in touch & let us know how the Clean Install goes.

Marcino · Jan 6, 2012

Oh... much better. Dropped a stone off my chest

Did clean install yesterday evening. PC have been up all night without problems. No dodgy entries in eventwiever except of one : failed extract of third-party root list... which I fixed using some Microsoft Fix.
However is too early to say nothing is faulty I believe. I leave PC up for the day and lets hope it wil not crash.
Thanks for your time and lets hope we will speak in future with regards to a different case.

JMH · Jan 6, 2012

So good of you to keep us posted.
Thank you.
Lets hope that IS the end of your BSOD woes.

Should you require any help / advice in the future you know where to find us.

JMH · Jan 6, 2012

BTW,
IF / when you are satisfied all is well there would you please mark your thread as solved?
TIA!

Voltan · Jul 15, 2012

Hey Guys, I am having this exact same fault, Random BSOD + reboots, HDD Drive dissapears just before it happens.
Windows isnt creating any Dumps, i would assume because it cant see the HD.
I constantly get the Kernal-Power Event 41 cat 63 error, with a stop code on the BSOD of 0x000000f4.
I went through all the steps that you guys mentioned in this thread, did virus checks, checked driver updates, did windows updates, did dskchk /f, registry checkers, hd health checkers, everything seems fine, but still got these random reboots, so i re-installed windows which didnt change anything, still doing it.

This is all i get in event viewer:
-System
-Provider[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID41
Version2
Level1
Task63
Opcode0
Keywords0x8000000000000002-TimeCreated[ SystemTime] 2012-07-15T05:32:16.148808200Z
EventRecordID2845Correlation+Execution[ ProcessID] 4[ ThreadID] 8
ChannelSystemComputerVoltan-Security[ UserID] S-1-5-18

-EventData
BugcheckCode0
BugcheckParameter10x0
BugcheckParameter20x0
BugcheckParameter30x0
BugcheckParameter40x0
SleepInProgressfalse
PowerButtonTimestamp0

and: Previous shut-down was not expected:
-System
-Provider[ Name] EventLog
-EventID6008[ Qualifiers] 32768
Level2Task0Keywords0x80000000000000-TimeCreated[ SystemTime] 2012-07-15T05:32:20.000000000Z
EventRecordID2841
ChannelSystem
ComputerVoltan
Security
-EventData
3:21:12 PM‎15/‎07/‎20123511DC07070000000F000F0015000C00A603DC07070000000F00050015000C00A6033C0000003C000000000000000000000000000000000000000100000000000000
Binary data:

In Words
0000: 000707DC 000F0000 0015000F 03A6000C
0008: 000707DC 000F0000 00150005 03A6000C
0010: 0000003C 0000003C 00000000 00000000
0018: 00000000 00000000 00000001 00000000

In Bytes
0000: DC 07 07 00 00 00 0F 00 Ü.......
0008: 0F 00 15 00 0C 00 A6 03 ......¦.
0010: DC 07 07 00 00 00 0F 00 Ü.......
0018: 05 00 15 00 0C 00 A6 03 ......¦.
0020: 3C 00 00 00 3C 00 00 00 <...<...
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 00 00 00 00 ........
0038: 01 00 00 00 00 00 00 00 ........

Any help would be much appreciated, thanks!

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