Acer Crystal eye driver Issue Windows 7

F

fabioguima

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How are you guys?
I'm having a problem with my notebook Acer Aspire 6920 since i installed my Windows 7....
The camera driver doesn't work....( Acer Crystal Eye Driver Camera)

Does anybody had this problem? How did you guys solve this??

I tried already run as ADM.. but didn't work

I'm running a 64 bit OS

Thanks
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 6920
OS
Win 7
CPU
core 2 duo t 5750
Motherboard
intel
Memory
4.0
Graphics Card(s)
512
Sound Card
built in
Monitor(s) Displays
laptop
Screen Resolution
1024x768
Hard Drives
320 gb
Internet Speed
16 gb
fabioguima said:
How are you guys?
I'm having a problem with my notebook Acer Aspire 6920 since i installed my Windows 7....
The camera driver doesn't work....( Acer Crystal Eye Driver Camera)

Does anybody had this problem? How did you guys solve this??

I tryed already run as ADM.. but didn't work

I'm running a 64 bit OS

Thanks
Click to expand...

fab
Welcome to seven forums

have you tried the acer site for the camera driver?

Also could you fill in your system specs ( in usercp).

thanks

Ken
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Hi matez, i need some help to Im using Acer Aspire 4736G model and where can i get my webcam driver? everything in my laptop works fine except webcam.
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 4736G
OS
Windows 7 Ultimate 64Bit
CPU
Intel C2D T6500 2.1Ghz
Motherboard
Acer Motherboard
Memory
4GB DDR2
Graphics Card(s)
Nvidia GeForce G105M
Sound Card
Dolby Sound
Monitor(s) Displays
14 Inch with Crystal Eye Webcam
Hard Drives
320GB S-ATA
You know, this is interesting.. I just installed Win7 on the 8930, which has the Acer Crystal Eye webcam too, didn't check whether it works or not (I just installed windows, no speciality drivers from the Acer site).
Today, after booting up Skype, I went into the video call section, and lo' and behold, the webcam works without a flinch!

I suspect that either Win7 has a good enough driver for the webcam already, or that it finds the right ones later..

I'll add a screencut showing the drivers installed on the HD CrystalEye.
 

Attachments

  • CaptureWEBCAM.PNG
    CaptureWEBCAM.PNG
    10.4 KB · Views: 2,165

My Computer My Computer

Computer Manufacturer/Model Number
Acer 8930G Laptop (944G64BN Gemstone)
OS
Windows 7 Professional x64 RTM
CPU
Intel Core 2 Duo T9400 @ 2.53Ghz
Motherboard
Unknown
Memory
2x2Gb RAM
Graphics Card(s)
GeForce 9700m GT 512Mb
Sound Card
Unknown
Monitor(s) Displays
Full-HD Acer monitor
Screen Resolution
1920x1080, size - 18.4 inches diagonal.
Hard Drives
2x320Gb, 7200RPM
PSU
Stock Acer 8930G Default
Case
8930G/98920G laptop chassis
Cooling
One ventilator that pushes it to the max, eh.
Keyboard
QWERTY, numpad, Cinedash console, sensitive keys.
Mouse
Logitech MX Revolution (the big version), touchpad.
Internet Speed
20Mbit/s
Other Info
5.1 speaker system with Tuba bass (google it), fingerprint reader, Blu-Ray reader/DVD/CD burner. Weight: 4.90kg Height: 44.00 Width: 300.00 Depth: 441.00.
Mine is totally different, my Imaging Devices stated " USB webcam something " it did not show any Crystal Eye Webcam. Why?
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 4736G
OS
Windows 7 Ultimate 64Bit
CPU
Intel C2D T6500 2.1Ghz
Motherboard
Acer Motherboard
Memory
4GB DDR2
Graphics Card(s)
Nvidia GeForce G105M
Sound Card
Dolby Sound
Monitor(s) Displays
14 Inch with Crystal Eye Webcam
Hard Drives
320GB S-ATA
Here are the models Acer says are "eligible models"...

- Acer Support

And I'm guessing you've already tried the latest drivers from your models Product Page, as you said you've tried to run as admin.
 

My Computer My Computer

Computer Manufacturer/Model Number
Sony Vaio FZ21Z
OS
Windows 7 Ultimate x64 ®™
CPU
Intel Core 2 Duo (2.2 GHz)
Motherboard
Sony (Intel Chipset)
Memory
2x 2GB Corsair (667 MHz)
Graphics Card(s)
NVIDIA 8600M GS (256MB)
Sound Card
Sigmatel
Monitor(s) Displays
15.4" TFT X-Black
Screen Resolution
1280x800
Hard Drives
Western Digital 300GB Scorpio Black (7200rpm)
Mouse
Logitech Anywhere MX
Internet Speed
Sky 5MB
I installed the Chicony driver but when I tried open Acer Crystal Eye it said the snaptool has stop working. HELP~
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 4736G
OS
Windows 7 Ultimate 64Bit
CPU
Intel C2D T6500 2.1Ghz
Motherboard
Acer Motherboard
Memory
4GB DDR2
Graphics Card(s)
Nvidia GeForce G105M
Sound Card
Dolby Sound
Monitor(s) Displays
14 Inch with Crystal Eye Webcam
Hard Drives
320GB S-ATA
EternalCore said:
I installed the Chicony driver but when I tried open Acer Crystal Eye it said the snaptool has stop working. HELP~
Click to expand...

Try and run it as admin.
 

My Computer My Computer

Computer Manufacturer/Model Number
Sony Vaio FZ21Z
OS
Windows 7 Ultimate x64 ®™
CPU
Intel Core 2 Duo (2.2 GHz)
Motherboard
Sony (Intel Chipset)
Memory
2x 2GB Corsair (667 MHz)
Graphics Card(s)
NVIDIA 8600M GS (256MB)
Sound Card
Sigmatel
Monitor(s) Displays
15.4" TFT X-Black
Screen Resolution
1280x800
Hard Drives
Western Digital 300GB Scorpio Black (7200rpm)
Mouse
Logitech Anywhere MX
Internet Speed
Sky 5MB
I tried still unable to load properly.
 

Attachments

  • Capture.JPG
    Capture.JPG
    88.6 KB · Views: 3,251

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 4736G
OS
Windows 7 Ultimate 64Bit
CPU
Intel C2D T6500 2.1Ghz
Motherboard
Acer Motherboard
Memory
4GB DDR2
Graphics Card(s)
Nvidia GeForce G105M
Sound Card
Dolby Sound
Monitor(s) Displays
14 Inch with Crystal Eye Webcam
Hard Drives
320GB S-ATA
dear friend

i have 4736g acer
and i alrady installed the driver for my crystal eye webcam ..
it works fine, but when i wanna setting my cam in properties, d camera control side is disabled.
i tried too find d answer in acer but they dont have anything 2 solve d problem ...

can anyone help me:shock::shock:
 

My Computer My Computer

Computer Manufacturer/Model Number
acer 4736G
OS
windows 7 home basic
Same Problm

I hav acer aspire 5580...
I am using win 7 without any problm, except camera..
i hav instaled suyin camera drivers..
it cn tak snaps, bt cnt take vids, hence i m unable 2 use gmail video chat...
plz help..
 

My Computer My Computer

Computer Manufacturer/Model Number
acer
OS
windows 7
CPU
intel c2d, T5500
Same issue here, My drivers would need to be for a BisonCam, NB pro... on windows 7 64 bit if I force install it just gives me a black screen. I've read a ton of forums and everywhere seems to have something in common. Windows 7 64bit runs a windows generic driver for the built in camera... and its a horrible driver. I posted on microsofts website... they said Bison needs to release new drivers... So Crystal eye, Bison... whatever you want to call it, if you have a 64bit Windows 7 driver that works, please post. I haven't figured out who to bug to get this process started on making new drivers.
 

My Computer My Computer

Computer Manufacturer/Model Number
W870C
OS
Windows 7 64 bit
CPU
740 QM
Motherboard
P55
Memory
1333 DD3 4 gig
Graphics Card(s)
460m nvidia
Sound Card
realtek
Monitor(s) Displays
built in 1920x1080
Hard Drives
320 gig 7200k
Hello guys,

Try having a look here at Stationdrivers...scroll down the list and look for the appropriate name of your camera drivers. Don't matter the logos going with it, just look at the names.

page special drivers

Some Acer one are Suyin, Chicony, Saitek, Liteon, Syntek STK, Sonix, Silicon Motion (x64bits)....
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
CPU
Ivy Bridge Core i5 3570K (Delidded)
Motherboard
Asus P8Z77-V LE PLUS
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G.Skill "Ares" DDR3 PC3-12800 - 1600MHz (16Gb)
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Asus Dual-RX480-O4G
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Creative Sound Blaster Z w/5.1 sound system
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Internal:
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In Win C 900W Series 80+ Platinum
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Razer Imperator 2012 (4G)
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Other Info
"Raid0" with Intel Smart Response Technology (HDD/SSD)
Hi,

My windows 7 worked out of the box and the webcam was working just good, until yesterday. I have a dual boot Ubuntu on my laptop 'Acer Aspire One ZG5'. First i encountered camera issues on Ubuntu, which i could fix after uninstalling and reinstalling a few programs.

When i logged into Windows 7 after the issue in Ubuntu, My camera has become highly unstable, most of the time the Crystal Eye camera driver is not installed properly with a unknown device under the USB devices in the device manager on boot.

Its working fine under Ubuntu OS though.

Any ideas ? On how to fix this instability ?

thanks,
 

My Computer My Computer

OS
Windows 7 Ultimate 32 bit
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