mischa72
New member
USB not installing, not possible to uninstall code 28 updating driver
Hello guys,
I just registered to this forum, because before I could solve my own Windows problems, but now I'm stuck.
For some time I'm having troubles installing new USB devices. For example, I want to connect my navigation device (TomTom XXL Classic) to my computer. The control software (Home) is installed, but when I connect the device Windows tries to install the drivers, but doesn't manage to do it. The device appears in the device manager under "other devices". When I try to update the driver, I get error message that a driver is found, but it can't be installed because access is denied.
At the www I discovered some guides to uninstall already installed (but not connected) USB-devices, but I can't uninstall these devices.
What I describe above happens when I want to connect my printer (new Brother DCP-7065DN), my phone (HTC One S), my WD Passport and the navigation device mentioned above.
I also tried the program USBDeview started as administrator, but I also can't uninstall the old USB devices here.
Please help, I don't know where to look for a solution.
Best regards,
Mischa
Hello guys,
I just registered to this forum, because before I could solve my own Windows problems, but now I'm stuck.
For some time I'm having troubles installing new USB devices. For example, I want to connect my navigation device (TomTom XXL Classic) to my computer. The control software (Home) is installed, but when I connect the device Windows tries to install the drivers, but doesn't manage to do it. The device appears in the device manager under "other devices". When I try to update the driver, I get error message that a driver is found, but it can't be installed because access is denied.
At the www I discovered some guides to uninstall already installed (but not connected) USB-devices, but I can't uninstall these devices.
What I describe above happens when I want to connect my printer (new Brother DCP-7065DN), my phone (HTC One S), my WD Passport and the navigation device mentioned above.
I also tried the program USBDeview started as administrator, but I also can't uninstall the old USB devices here.

Please help, I don't know where to look for a solution.
Best regards,
Mischa
Last edited:
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HP 6730b
- OS
- Windows 7 Ultimate x64
- CPU
- Intel Mobile Core 2 Duo P8400 @ 2.26GHz
- Motherboard
- Hewlett-Packard 30DD
- Memory
- 4,00GB Dual-channel DDR2 @ 332MHz
- Graphics Card(s)
- Intel Mobile Intel 4 Series Express Chipset Family
- Hard Drives
- 59GB SanDisk SDSSDP064G ATA Device (SSD)
232GB TOSHIBA MK2552GSX ATA Device (SATA)
- Antivirus
- Microsoft Security Essentials
- Browser
- Chrome
