Keyboard and mouse unresponsive after ~30 mins of use

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  1. Posts : 9
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
       #1

    Keyboard and mouse unresponsive after ~30 mins of use


    My issue started a couple weeks ago, and it startled me at first because all of the lights on my keyboard started flashing on and off and I could no longer use my mouse and keyboard. My hard drive and my USB headphones still work however.

    I noticed that if the issue happens while my devices were connected to USB 2, I could switch to USB 3 and they would work until this issue happens again. I'm not sure if this is relevant.


    Also, at times I randomly hear the USB unplug sound.


    This issue usually happens when I am playing a game. In fact, I don't think it's happened when I wasn't playing a game, though I may remember it happening when using google chrome. Not sure.


    I have deleted my hard drive and reinstalled windows 7, the issue persists.


    Does anyone know any steps I can take to ensure this does not happen. I will not spend any money on the fix, as this computer is pretty new and I spent well over a thousand dollars on it.
      My Computer


  2. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #2

    Do you have, or can you borrow, another KB & mouse? Plug them in and see how it works.

    If it's any hardware that came with the machine - what's the warranty status?
      My Computer


  3. Posts : 9
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
    Thread Starter
       #3

    i don't have any spares but i have plugged them into a laptop and they worked flawlessly.i built the machine together a little over a year ago, so i doubt i still have any warranty on the parts. the keyboard and mouse however are pretty lightly used, but are a couple years old. it may be a hardware issue, but i find it funny how both devices stop working simultaneously.
      My Computer


  4. Posts : 9
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
    Thread Starter
       #4

    i just came back from a coupel hours of not being on my computer, while it was on. they keyboard and mouse worked fine. then they broke. im guessing this problem is from them being used, not from them being plugged in.
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    Knowing what mouse and keyboard you are using would help.
      My Computer


  6. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #6

    Layback is right. We could also benefit by knowing more about your machine.

    Please fill in your system specs - click on the Easy system specs link in my signature to download a tool that will auto-fill the information for you.

    Thanks

    edit: I had an old KB/mouse set and they started acting flaky so I replaced them. I changed drivers (update, roll back, none) and nothing helped - so I bit the bullet. Your situation might be different, so before you shell out any money..... but we need your machine information to do any research.
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #7

    Here is somethings that will help.
    You will still have to a little editing.

    System Info - See Your System Specs

    https://www.piriform.com/speccy/download/portable
      My Computer


  8. Posts : 9
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
    Thread Starter
       #8

    when i get home, i will fill this information out. but for now, a small update. i replaced my keyboard with an older one that we had laying around and the keyboard no longer breaks during use, however, the mouse will lag every once in a while, and though it isn't game-threatening, it has been quite a nuisance for those quick maneuvers that i need to make.
      My Computer


  9. Posts : 9
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
    Thread Starter
       #9

    my info has been updated.
      My Computer


  10. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #10

    Thanks for updating your system specs. There is however some pertinent information missing: keyboard / mouse

    I think you solved this issue yourself in post #8

    You stated that replacing the KB solve that issue, but the mouse still lagged. You might have to replace the mouse too. If you're concerned about those quick maneuvers then you should consider a mouse/pointing device better suited to gaming.
      My Computer


 
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