Blue screen of Death

[fatboomer]

Hi, when i play maple story i keep getting the blue screen thing when i am in gateway and it says dumping physical memory. So i followed the post and here it is.

file:///C:/Users/user/Documents/PERFMON%20HTML.html

Windows_NT6_BSOD_jcgriff2.zip

- (32-bit)

- the original installed OS on the system?
Vista



- What is the age of system (hardware)?
i bought this computer (new) 1 year+ ago

- What is the age of OS installation (have you re-installed the OS?)
No, i bought this computer with vista OS and i change it to windows 7 2 months later

my com spec
gerwgvwe.png picture by fatboomer - Photobucket

 

[yowanvista]

Remove Trend Micro and install MSE
MSE

This was likely caused by the following module: vsapint.sys
Bugcheck code: 0x7A (0xC0570AC0, 0xC0000185, 0x451698C0, 0xAE1587B8)
Error: KERNEL_DATA_INPAGE_ERROR

 

[fatboomer]

Remove Trend Micro and install MSE
MSE

This was likely caused by the following module: vsapint.sys
Bugcheck code: 0x7A (0xC0570AC0, 0xC0000185, 0x451698C0, 0xAE1587B8)
Error: KERNEL_DATA_INPAGE_ERROR

sry, But I cannot remove trend micro because i bought it for like Rm 150 and it only expire next year.

 

[yowanvista]

Trend Micro is well known to caused BSODs, you should remove it or update it to the latest version

 

[fatboomer]

Trend Micro is well known to caused BSODs, you should remove it or update it to the latest version

I aready have the latest update

 

[yowanvista]

Remove it temporarily to see if you still get BSODs
How to uninstall my Trend Micro program using the Trend Micro Diagnostic Toolkit

 

[zigzag3143]

Trend Micro is well known to caused BSODs, you should remove it or update it to the latest version

I aready have the latest update

It is a hard decision, but what would you rather have a machine that doesn't BSOD or Trend Micro?


Ken J

 

[fatboomer]

Remove it temporarily to see if you still get BSODs
How to uninstall my Trend Micro program using the Trend Micro Diagnostic Toolkit

wow, it works. i removed it and the BSOD disappear
immediately! THANK YOU!!!

but now i dont have an anti virus which one is free and good?

 

[yowanvista]

Use MSE (its free)
MSE