Mouse/Keyboard/USB don't work anymore after turning off computer

ShaolinMilk

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Hi folks.

Yesterday night I turned off my computer by pressing the power button and now my mouse and keyboard do not work anymore(in Windows). I wanted to see if it was just the mouse/keyboard itself, but I noticed nothing detects when I connect a USB device. I tried plugging it in every port and it's the same. I thought it was a hardware issue, but now I realize that it is not.

I restarted my computer and tried to get into safe mode; it worked(I was able to go up and down to select which mode I wanted to enter). Once inside safe mode and windows is loaded, the keyboard just freezes. It does not work at all. I then decided to go into bios to see what is up and everything seems right. I even screwed around and messed up my overclock settings.

So now I know my keyboard still works and it's probably a Windows issue. I wanted to see if my mouse would work. I went into Windows Repair(I might have gotten the name wrong) and voila, my mouse worked! I'm not sure if it's a virus or what not, but can someone kindly help me?

Thank you.

ps. I do not have any system restore save points unfortunately. :(
 
Last edited:

My Computer My Computer

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Windows 7 Home Premium 64-bitAMD Phenom II X2 555 Black EditionG.SKILL Ripjaws 4GBPowerColor Radeon HD 5770 1GB GDDR5
OS
Windows 7 Home Premium 64-bit
CPU
AMD Phenom II X2 555 Black Edition
Motherboard
GIGABYTE GA-MA785GMT-UD2H
Memory
G.SKILL Ripjaws 4GB
Graphics Card(s)
PowerColor Radeon HD 5770 1GB GDDR5
Sound Card
Realtek ALC889 HD Audio
Monitor(s) Displays
Samsung P2370HD
Screen Resolution
1920 x 1080P
Hard Drives
Seagate Barracuda 7200.12 500GB
PSU
BFG GS-550 550W
Case
Cooler Master Elite 341
Cooling
Scythe Katana 3
Keyboard
Microsoft Comfort Curve 2000
Mouse
Logitech MX-518
Other Info
Microsoft Mouse Pad
Hello once again.

I managed to find a ps/2 keyboard lying around and I figured out my problem. It was because I installed libUSB and it messed everything up. :)
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitAMD Phenom II X2 555 Black EditionG.SKILL Ripjaws 4GBPowerColor Radeon HD 5770 1GB GDDR5
OS
Windows 7 Home Premium 64-bit
CPU
AMD Phenom II X2 555 Black Edition
Motherboard
GIGABYTE GA-MA785GMT-UD2H
Memory
G.SKILL Ripjaws 4GB
Graphics Card(s)
PowerColor Radeon HD 5770 1GB GDDR5
Sound Card
Realtek ALC889 HD Audio
Monitor(s) Displays
Samsung P2370HD
Screen Resolution
1920 x 1080P
Hard Drives
Seagate Barracuda 7200.12 500GB
PSU
BFG GS-550 550W
Case
Cooler Master Elite 341
Cooling
Scythe Katana 3
Keyboard
Microsoft Comfort Curve 2000
Mouse
Logitech MX-518
Other Info
Microsoft Mouse Pad
That's good news. So I take it after uninstalling libUSB everything is in 100% working order?
 

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Windows 7 Ultimate x64AMD Sempron Dual Core3GBNVIDIA GeForce 6150SE nForce 430
Computer Manufacturer/Model Number
Compaq Desktop
OS
Windows 7 Ultimate x64
CPU
AMD Sempron Dual Core
Memory
3GB
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Screen Resolution
1024x768
Hard Drives
150GB Sata
Hello once again.

I managed to find a ps/2 keyboard lying around and I figured out my problem. It was because I installed libUSB and it messed everything up. :)

hi, can you please elaborate more? because I'm also having the same problem with my keyboard, when entering setup before startup, keyboard works fine. After entering windows keyboard doesn't work, but some shortcut button does (like calculator, volume, mute, etc.)

where did you find ps/2 keyboard?
are you using usb port keyboard?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel(R) Core(TM) i5-3210M CPU @ 2.50Ghz6GB DDR3 (800Mhz)AMD Radeon HD 7670M
Computer Manufacturer/Model Number
Toshiba Satellite L850-A937
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i5-3210M CPU @ 2.50Ghz
Memory
6GB DDR3 (800Mhz)
Graphics Card(s)
AMD Radeon HD 7670M
Sound Card
Realtek High Definition Audio
Hi,

My computer feels more unstable than before. I'm not sure what's up, but I'll have to look into it.

iksyaj: I have an old ps/2 keyboard lying around in my house and I found it. If it was a usb port keyboard, I would not be able to use it in Windows.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitAMD Phenom II X2 555 Black EditionG.SKILL Ripjaws 4GBPowerColor Radeon HD 5770 1GB GDDR5
OS
Windows 7 Home Premium 64-bit
CPU
AMD Phenom II X2 555 Black Edition
Motherboard
GIGABYTE GA-MA785GMT-UD2H
Memory
G.SKILL Ripjaws 4GB
Graphics Card(s)
PowerColor Radeon HD 5770 1GB GDDR5
Sound Card
Realtek ALC889 HD Audio
Monitor(s) Displays
Samsung P2370HD
Screen Resolution
1920 x 1080P
Hard Drives
Seagate Barracuda 7200.12 500GB
PSU
BFG GS-550 550W
Case
Cooler Master Elite 341
Cooling
Scythe Katana 3
Keyboard
Microsoft Comfort Curve 2000
Mouse
Logitech MX-518
Other Info
Microsoft Mouse Pad
oh, I see.. I really don't have any idea how to fixed this. :(
Temporarily I'm troubleshooting the keyboard everytime I turn on my computer.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel(R) Core(TM) i5-3210M CPU @ 2.50Ghz6GB DDR3 (800Mhz)AMD Radeon HD 7670M
Computer Manufacturer/Model Number
Toshiba Satellite L850-A937
OS
Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i5-3210M CPU @ 2.50Ghz
Memory
6GB DDR3 (800Mhz)
Graphics Card(s)
AMD Radeon HD 7670M
Sound Card
Realtek High Definition Audio
Thanks!!!!

Uninstalling libUSB did the trick for me as well! Many thanks.
 

My Computer My Computer

At a glance

Windows 7 x64Intel Pentium E53006 GB RAM
Computer Manufacturer/Model Number
HP Pavilion p6110y
OS
Windows 7 x64
CPU
Intel Pentium E5300
Memory
6 GB RAM
Monitor(s) Displays
Vizio 32 inch HD Tv
Hard Drives
640 GB
2 TB
2 TB external
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