Having an issue with a Windows update

[CombOver Carl]

Last night my system auto installed 10 updates for Windows 7 now every time I turn off my pc it says I have one update to install. i restarted my pc about 5 times since then and it is still telling me I have an update. Please help me stop this madness.

I just checked the update history and it sucessfully installed 9 of the updates. The only update that was not sucessfully installed and that it keeps trying to install is titled:
Update for Windows 7 for X64-based systems (KB2443685) 578 kb

The updates that were sucessful had the same name but different numbers.
Should I just cancel this update?

Thanks!

 

[Sardonicus]

The update has to be manually installed.
Start>All Programs>Windows Update

 

[richc46]

See if this corrects the problem]
Repair & Fix Windows Updates with Fix WU Utility | The Windows Club

 

[Golden]

Hi Karl,

Some updates require you to "Shut Down" the PC, not "Re-Start" it. Try a "Shut Down" and then power it back on to see if it does the trick for you.

Regards,
Golden

 

[CombOver Carl]

I just tried and it failed. It says "Some updates were not installed" "Code 800B0100"

The update has to be manually installed.
Start>All Programs>Windows Update

 

[Hopalong X]

If that doesn't work try this. Resets the updates so they will install properly.

http://www.sevenforums.com/tutorials/91738-windows-update-reset.html?ltr=W

Niemiro our update specialist isn't on line at the moment.

Try the above. If you get a Windows Update error message make note of it and post the error number and Niemiro can have a look when he does get on line.

Hopefully the reset will work for you.

Mike

I just checked MS.
It is the proper update for the Win7 64bit.

You can download it directly from on this page.
http://support.microsoft.com/kb/2443685

This link takes you straight to the download.
Download the Update for Windows 7 for x64-based Systems (KB2443685) package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=1de53c1a-2884-4068-acdd-4e83e883706e)

 

[CombOver Carl]

When that error code came up it had an option to explore the issue further and I clicked on it. Nothing really happened so I closed out but when I did the updater went away. I restarted and it didn't come back.
Do you think it matters if that one update was not installed?

If that doesn't work try this. Resets the updates so they will install properly.

http://www.sevenforums.com/tutorials/91738-windows-update-reset.html?ltr=W

Niemiro our update specialist isn't on line at the moment.

Try the above. If you get a Windows Update error message make note of it and post the error number and Niemiro can have a look when he does get on line.

Hopefully the reset will work for you.

Mike

 

[Hopalong X]

I posted above you can get the download direct.

I would say yes you need it.
It has to do with the Daylight Savings Time and that can screw up the system clock and cause minor to major issues. Clock gets off and a lot of things get out of kilter including future downloads and updates.

Mike

 

[CombOver Carl]

Ok I installed it via that link. I had a scary restart (the os didn't come up as fast as usual) but it eventually did and when I went to Windows Update, I saw that it was installed. However, now I have another update waiting to be installed:
"Marvell inc,-Storage-Marvell RAID Console"

What the heck is that?

I posted above you can get the download direct.

I would say yes you need it.
It has to do with the Daylight Savings Time and that can screw up the system clock and cause minor to major issues. Clock gets off and a lot of things get out of kilter including future downloads and updates.

Mike

 

[Hopalong X]

I do not update anything on my Asus board thru Windows except my Realtek LAN.

Go check with Asus and up date there if there actually is an update.

I don't like things messing with my Asus.

Those Marvells are your controller drivers which operate your hard drive.
I'll get the Asus link.
http://support.asus.com/download/download.aspx

Enter the board info on the right or click the autodetect on the left.

Mike

That may sound paranoid but I prefer to make sure I have the exact version recommended by Asus thats all.

 

[CombOver Carl]

Yeah I just spoke to an Asus tech yesterday and he told me they rarely have updates on their boards and since my board was just purchased in October and is a newer board, that it is unlikey it would have an update.

I do not update anything on my Asus board thru Windows except my Realtek LAN.

Go check with Asus and up date there if there actually is an update.

I don't like things messing with my Asus.

Those Marvells are your controller drivers which operate your hard drive.
I'll get the Asus link.
ASUSTeK Computer Inc.-Support-

Enter the board info on the right or click the autodetect on the left.

Mike

That may sound paranoid but I prefer to make sure I have the exact version recommended by Asus thats all.

 

[CombOver Carl]

I ran the manual search on the link you sent and when i did it said that it found 33 files. What next?

I do not update anything on my Asus board thru Windows except my Realtek LAN.

Go check with Asus and up date there if there actually is an update.

I don't like things messing with my Asus.

Those Marvells are your controller drivers which operate your hard drive.
I'll get the Asus link.
ASUSTeK Computer Inc.-Support-

Enter the board info on the right or click the autodetect on the left.

Mike

That may sound paranoid but I prefer to make sure I have the exact version recommended by Asus thats all.

 

[Hopalong X]

Did you use the CD or the web site drivers? My board was bought in August, but the CD was from 2009 so there were 2-4 newer versions of every driver on the board. The CD's are always outdated.

I would check the Marvell at Asus just to be sure.

Mike

 

[Hopalong X]

Let me get your moboard in a new tab be back in a minute.


Click open the (+) SATA on the Asus page.

This is newest and first listing. 2010/06/29 update
Marvell 912x Controller Driver V1.0.0.1036 for Windows 32/64bit XP & Windows 32/64bit Vista & 32/64bit Windows 7.
You can download this it may be the same or possibly newer than yours.

If you go to Start> Control Panel> Device Manager then open the (+) Storage Controler in my Device Manager list. Right click the Marvell driver then left click properties and it will give you driver version. If the listed on Asus is newer install.

If yours is working fine you also can just leave it be.
Probably sounds like I'm pushing for you to update. I'm not.

I really wanted you to have the option if you wanted since you got the Win Update notice.
Good to know your options that is all.


The one Windows is trying to install is probably newer but it is a Universal driver evidently not approved by Asus yet.

Mike

 

[Hopalong X]

This tutorial shows you how to hide the Windows Updates such as the Marvell so it won't bother you again.

http://www.sevenforums.com/tutorials/24376-windows-update-hide-restore-hidden-updates.html

 

[niemiro]

Hello!

I take it that you no longer need MY help, as Hopalong has give you such good advice! You have received amazing help from him - be very greatful, as we can all see you are. Anyway, a short description as to why a download from the Microsoft download centre standalone works:

When an update fails, it could be caused by a small corruption of the servicing store. When an update is installed via Windows Update, it is staged and this can mean that this small corruption causes it to fail. However, when it is updated from a standalone, it is flashed, and this can wipe out the corruption. This is still only a theory, but it is our best theory to date. For a fuller explanation, see the top half of my old post here: Solved .NET framework 4 Client profile - Page 4 - Vista Forums

Richard

 

[CombOver Carl]

I assume the cd was used when the mb was installed but I'm not sure since I had someone else build my pc. The tech at asus didn't seem to think I would need to update so I chose not to. Everything is working great now. i got the update to stop updating and I'll check in with asus in a month or so to see if I should update anything.
Thanks for your help everyone. I really appreciate it.
I'm not sure if Niemiro was being sarcastic or not but I always thank people when they help me with pc issues. I got busy and didn't get to log back in until today so I apologize if it seemed like I took the info and ran with it without saying thank you.

This tutorial shows you how to hide the Windows Updates such as the Marvell so it won't bother you again.

http://www.sevenforums.com/tutorials/24376-windows-update-hide-restore-hidden-updates.html

 

[niemiro]

It didn't come out quite right. I didn't mean to be sarcastic. I usually deal with the Windows Update issues, and in particular the ones relating to corruptions, and the only reason for that post was to give you a chance to jump at me if you DID have a Windows Update issue relating to corruptions. I can see that you always thank people! You seem like a very polite and easy to work with person! Anyway, sorry for any confusion!

 

[CombOver Carl]

No problem at all. Thanks for the offer to help. I can use all the help I can get.

It didn't come out quite right. I didn't mean to be sarcastic. I usually deal with the Windows Update issues, and in particular the ones relating to corruptions, and the only reason for that post was to give you a chance to jump at me if you DID have a Windows Update issue relating to corruptions. I can see that you always thank people! You seem like a very polite and easy to work with person! Anyway, sorry for any confusion!

 

[Hopalong X]

Good idea on the Asus updates etc. If it isn't broke leave it be. Now you know where the Asus downloads are located.

Glad you got things fixed.
Mike