Right-click on desktop takes forever

[Alvin93]

Hi everyone, I'm a new guy here. Let's just get to the point.

When I right-click on the desktop it takes forever just to load the right-click menu. The desktop freezes but other applications works fine (i.e. WLM, Chrome). I tried Googling but can't find what I wanted.
I found a similar problem, but it was from 2009 involving NVIDIA graphic driver problem. --> This.
On a side note, my NVIDIA Control Panel also can't execute. Does this have any connection with my problem? I last updated the drivers with this.

Please do tell me if I need to provide another information regarding this. Thanks.

I'm running Windows 7 Home Premium 32bit, Intel i5, NVIDA GeForce GT230M, 4GB RAM.

 

[Shadowjk]

How long has this been happening?

And could you please perform a Clean boot

   Note

This may take some time

See How to Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista For More Information

If that doesn't work then please Try in Safe mode

See http://www.sevenforums.com/tutorials/69585-safe-mode.html For More Information

Also Please fill In your System Specs fully!

Use Speccy if you do not know

See Speccy - System Information - Free Download

Many Thanks for your Co-Operation,
Josh

 

[Alvin93]

Thanks Josh, I updated my system specs.
Regarding the slow right-click, I just found it a few hours ago. I also found out that I can't open my NVIDIA Control Panel because it's missing from the right-click menu.
And I forgot to mention that my system is also taking too long just to boot Windows and when logging in.

I'll do the clean boot when I have the time; them parents.

 

[Shadowjk]

Okay Do not worry Just Report back with your results when ever you can

 

[mlomheim]

Do you have a drive mapping to a drive that is no longer valid ? IE an external drive or another drive on your network ? Phantom drives area killer. If you do have a mapping to something that isnt there disconnect it.

 

[Alvin93]

Do you have a drive mapping to a drive that is no longer valid ? IE an external drive or another drive on your network ? Phantom drives area killer. If you do have a mapping to something that isnt there disconnect it.

I don't quite get what you mean, but when I go to system restore I see one drive labeled: "C: (Missing)". I think this is due to my Windows crashed on November last year, assumption: bad sector in a folder. It repairs itself (not through System Repair) so I don't know what exactly happened. I didn't change any hardware since then, and my external HDD is always unplugged when not in use.

 

[sreedhav]

Dear Alvin93,
You said your PC crashed in Nov.10. What did you do to recover from the crash? Repair re-install, any system restore or a clean re-install of the OS? Kindly download crystal disk info from : http://crystalmark.info/?lang=en
Kindly post the results!
Regards,
Sreedhav

 

[Alvin93]

Dear Alvin93,
You said your PC crashed in Nov.10. What did you do to recover from the crash? Repair re-install, any system restore or a clean re-install of the OS? Kindly download crystal disk info from : Crystal Dew World
Kindly post the results!
Regards,
Sreedhav

Hi sreedhav,
after the crash I planned to backup my files and recover what's left, so I plugged out the HDD and moved some of its contents to an external HDD. But then, I saw that the HDD is reading and writing well, no defragmentations and Error-checking returned no errors, so I plugged it back and just like that my Win7 was up and running again. :shock:

CrystalDisk results (am I doing this right?):
----------------------------------------------------------------------------
CrystalDiskInfo 3.10.0 (C) 2008-2010 hiyohiyo
Crystal Dew World : Crystal Dew World
----------------------------------------------------------------------------

OS : Windows 7 Home Premium Edition [6.1 Build 7600] (x86)
Date : 2011/02/24 22:04:23

-- Controller Map ----------------------------------------------------------
+ Intel(R) PCHM SATA AHCI Controller 6 Port [ATA]
- WDC WD6400BEVT-60A0RT0
- hp DVD RW AD-7586H
+ Virtual CloneDrive [SCSI]
- ELBY CLONEDRIVE SCSI CdRom Device

-- Disk List ---------------------------------------------------------------
(1) WDC WD6400BEVT-60A0RT0 : 640.1 GB [0-0-0, pd1]

----------------------------------------------------------------------------
(1) WDC WD6400BEVT-60A0RT0
----------------------------------------------------------------------------
Model : WDC WD6400BEVT-60A0RT0
Firmware : 01.01A01
Serial Number : WD-WXA0AC9L7227
Disk Size : 640.1 GB (8.4/137.4/640.1)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 1250263728
Rotation Rate : 5400 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ----
Transfer Mode : SATA/300
Power On Hours : 5490 hours
Power On Count : 517 count
Temparature : 46 C (114 F)
Health Status : Caution
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 0060h [ON]
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 194 194 _51 000000012C4B Read Error Rate
03 187 152 _21 000000000672 Spin-Up Time
04 _99 _99 __0 000000000455 Start/Stop Count
05 200 200 140 000000000000 Reallocated Sectors Count
07 200 200 _51 000000000000 Seek Error Rate
09 _93 _93 __0 000000001572 Power-On Hours
0A 100 100 _51 000000000000 Spin Retry Count
0B 100 100 __0 000000000000 Recalibration Retries
0C 100 100 __0 000000000205 Power Cycle Count
B7 100 100 __0 000000000000 Unknown
BB __1 __1 __0 00000001FFFF Reported Uncorrectable Errors
BC __1 __1 __0 00330070B988 Command Timeout
BE _54 _47 _40 00002F26002E Airflow Temperature
BF __1 __1 __0 00000000024D G-Sense Error Rate
C0 200 200 __0 00000000007B Power-off Retract Count
C1 102 102 __0 00000004824F Load/Unload Cycle Count
C2 101 _94 __0 00000000002E Temperature
C4 200 200 __0 000000000000 Reallocation Event Count
C5 196 196 __0 0000000001E9 Current Pending Sector Count
C6 100 253 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000001 UltraDMA CRC Error Count
C8 100 253 _51 000000000000 Write Error Rate

-- IDENTIFY_DEVICE ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 42 7A 3F FF C8 37 00 10 00 00 00 00 00 3F 00 00
010: 00 00 00 00 20 20 20 20 20 57 44 2D 57 58 41 30
020: 41 43 39 4C 37 32 32 37 00 00 40 00 00 32 30 31
030: 2E 30 31 41 30 31 57 44 43 20 57 44 36 34 30 30
040: 42 45 56 54 2D 36 30 41 30 52 54 30 20 20 20 20
050: 20 20 20 20 20 20 20 20 20 20 20 20 20 20 80 10
060: 00 00 2F 00 40 01 00 00 00 00 00 07 3F FF 00 10
070: 00 3F FC 10 00 FB 01 10 FF FF 0F FF 00 00 00 07
080: 00 03 00 78 00 78 00 78 00 78 00 00 00 00 00 00
090: 00 00 00 00 00 00 00 1F 0D 06 00 00 00 4C 00 40
0A0: 01 FE 00 00 70 6B 7C 09 61 23 70 69 BC 09 61 23
0B0: 20 3F 00 4F 00 4F 00 60 FF FE 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 82 B0 4A 85 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 50 01 4E E0 01 F9 26 42
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 40 1C
0F0: 40 1C 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 29 00 00 00 00 00 00 00 00 16 D3 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 04 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 03 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 70 3F 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 15 18 00 00 00 00 00 00 00 00 10 1E 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 01 10 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 71 A5

 

[mlomheim]

Do you have two drives that are listed as the C drive ??? the missing one and one that just says C ? Not to sound like a broken record have you ran a spyware scan recently ? It's one of the most important things you can do.

 

[gregrocker]

I don't quite get what you mean, but when I go to system restore I see one drive labeled: "C: (Missing)". I think this is due to my Windows crashed on November last year, assumption: bad sector in a folder. It repairs itself (not through System Repair) so I don't know what exactly happened. I didn't change any hardware since then, and my external HDD is always unplugged when not in use.

This needs to be corrected. Go to System Protection, highlight C(Missing) listing, click Configure and turn it off.

This will force the correct recovered C drive to reappear in list so you can turn it on, Configure up to 20% HD space for longer lasting restore points.

Install Malwarebytes, update it, run a Full Scan.

Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Check also the number of startup programs you have starting up. I only allow AV and gadgets as others are freeloaders on your RAM/CPU and startup time. You dont' need NVidia control panel unless you are overclocking, or audio software starting up unless you're running a theater. http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Other troubleshooting tips to get Win7's native feather-light instantaneous performance

 

[sreedhav]

Dear Alvin93,
Please follow the steps as mentioned in the previous posts.

Two abnormal things i noted in the crystal disk info' 1) Health status : CAUTION (Should read as healthy)

AND 2) SPIN RATE :5400RPM (ideal=7200/rpm)

 

[Alvin93]

Do you have two drives that are listed as the C drive ??? the missing one and one that just says C ? Not to sound like a broken record have you ran a spyware scan recently ? It's one of the most important things you can do.

I don't quite get what you mean, but when I go to system restore I see one drive labeled: "C: (Missing)". I think this is due to my Windows crashed on November last year, assumption: bad sector in a folder. It repairs itself (not through System Repair) so I don't know what exactly happened. I didn't change any hardware since then, and my external HDD is always unplugged when not in use.

This needs to be corrected. Go to System Protection, highlight C(Missing) listing, click Configure and turn it off. This will force the correct recovered C drive to reappear in list so you can turn it on, Configure up to 20% HD space for longer lasting restore points.

Install Malwarebytes, update it, run a Full Scan.

Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Check also the number of startup programs you have starting up. I only allow AV and gadgets as others are freeloaders on your RAM/CPU and startup time. You dont' need NVidia control panel unless you are overclocking, or audio software starting up unless you're running a theater.
http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Other troubleshooting tips to get Win7's native feather-light instantaneous performance

Thanks for the suggestions, I did a full system scan on another PC as I can't seem to finish the scan on this PC. And yes, there was a Trojan, it was cleaned there. But it didn't seem to solve the problem, I still have lags and slow logging-in to Windows.

Regarding the NVIDIA CP and audio software, does disabling them from startup decrease their respective performance, i.e. gaming, movies, music?

About the SFC /scannow, it says: "Windows Resource Protection could not perform the requested operation."

Dear Alvin93,

Two abnormal things i noted in the crystal disk info' 1) Health status :

CAUTION (Should read as healthy)

AND 2) SPIN RATE :5400RPM (ideal=7200/rpm)

And what should I do about this?

Additionally, after the MB full system scan I was prompted to do CHKDSK. It says FILE SEGMENT XXXXXX IS UNREADABLE or something like that, and it shows that many segments are unreadable. I waited and accidentally let it restart itself (battery ran out) and skipped the second CHKDSK.
Did I do something wrong here?

 

[gregrocker]

Boot into Safe Mode to run Malwarebytes after updating it from desktop. Next install Avast 5, update and run a Boot Time scan. Then burn to CD, boto and run a bootable CD AV scan: FREE Bootable AntiVirus Rescue CDs Download List. Use one which will allow you to copy out your files if needed.

Run your HD maker's diagnostics/Repair full CD scan Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp. followed by http://www.sevenforums.com/tutorials/433-disk-check.html run if necessary from the Command Line
in http://www.sevenforums.com/tutorials/668-system-recovery-options.html

Run the SFC from the Command Line in http://www.sevenforums.com/tutorials/668-system-recovery-options.html: http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

As stated running NVidia or audio software in Startup list only is required if you have special settings for overclocking or home theater in those respective programs. Otherwise you are only using the drivers from those software packages which are installed in System32.

 

[Alvin93]

Boot into Safe Mode to run Malwarebytes after updating it from desktop. Next install Avast 5, update and run a Boot Time scan. Then burn to CD, boto and run a bootable CD AV scan: FREE Bootable AntiVirus Rescue CDs Download List. Use one which will allow you to copy out your files if needed.

Run your HD maker's diagnostics/Repair full CD scan Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp. followed by http://www.sevenforums.com/tutorials/433-disk-check.html run if necessary from the Command Line
in http://www.sevenforums.com/tutorials/668-system-recovery-options.html

Run the SFC from the Command Line in http://www.sevenforums.com/tutorials/668-system-recovery-options.html: http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

As stated running NVidia or audio software in Startup list only is required if you have special settings for overclocking or home theater in those respective programs. Otherwise you are only using the drivers from those software packages which are installed in System32.

I have turned off all unimportant on-boot services and no virus/spyware/malware were detected in scans. It seems I have found my problem. When I did the HD-Diagnostics it returned this result:

253439231 of 1250263727 in 3:49:53

Test Option: EXTENDED TEST
Model Number: WDC WD6400BEVT-60A0RT0
Unit Serial Number: WD-WXA0AC9L7227
Firmware Number: 01.01A01
Capacity: 640.13 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 08-Too many bad sectors detected.
Test Time: 21:52:16, February 26, 2011

Does this mean the slow logging-in and sudden lags I've been having up until now were because of a hardware error?

 

[gregrocker]

Likely. Next run http://www.sevenforums.com/tutorials/433-disk-check.html on all partitions, if necessary from DVD or Repair CD Command Line.

In tandem the two scans can bring a HD back to life, so I'd run repeats of each.

First however copy out your data using DVD/Repair CD if necessary: http://www.sevenforums.com/tutorials/93347-copy-paste-windows-recovery-console.html

 

[Alvin93]

I'm not quite sure about doing a repeated CHKDSK, because the last time I did a CHKDSK (25/2) too many unreadable segments and took like, 5% in 5 hours, since I can't let my PC on for 24 hours to finish it. That is, if it finishes in 24 hours period

 

[gregrocker]

Then copy out your files and replace the HD if you don't have the time to try repairing it, which isn't always successful anyway.

 

[Alvin93]

CHKDSK is now on its 20th hour with 5% completion.
Yeah I think I'll do that, or cope with it until I can buy a new Windows 7.

A few last questions:
-) If I want to install 64bit 7 do I need to change my hardware?, and
-) how to avoid this HD bad-sector? I don't want this to happen again so I better ask the pros and the more-experienced here.

In before thanks to all who replied, I learned a lot from you people .

 

[Golden]

Hi Alvin,

You cannot always avoid bad sectors, unfortunately, but you can attempt to recover bad data from them, and avoid the system writing files to them again. What sort of chkdsk are you performing? In other words, which switch are you using?

Regards,
Golden

 

[Alvin93]

I go to System Recovery Menu which uses "X:" to perform read-only CHKDSK, not sure what it was called. Too many bad-sectors was found and still counting up till now.