Poor Internet speed Acer 5570 laptop

kodi

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My wife's Acer Laptop is experiencing very slow Internet speeds with both Wired and Wireless connection.
It is setup through a TP-link WR1043ND router to a Docsis3 router to a cable connection.
I have tried wireless and wired using the supplied Nic's and have trie a USB Gigabit wired router and they ALL seem to run at about the same speed (see attachment) and my desktop (a more powerful machine) runs at FIVE times the speed (see Attachment).
Any ideas as to what the bottleneck could be?
 

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My Computer My Computer

At a glance

Windows 10 Pro x64i7-4770K16Gig DDR3-2400Gigabyte GT740
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built Custom Computer.
OS
Windows 10 Pro x64
CPU
i7-4770K
Motherboard
Asus Z87 Sabertooth
Memory
16Gig DDR3-2400
Graphics Card(s)
Gigabyte GT740
Sound Card
Onboard
Monitor(s) Displays
Benq 27" - Dell 23' - Benq 22"
Screen Resolution
1680x1050
Hard Drives
Samsung 840 Pro 128g SSD
1xWestern Digital Caviar Green 1tb
2xWestern Digital Caviar Green 2 tb
PSU
Seasonic 760 watt Platinum
Case
Coolermaster Haf - X
Cooling
Noctua NH-C12P CPU Cooler
Keyboard
Logitech illuminated keyboard
Mouse
Logitech Perfomance MX
Internet Speed
Cable = speeds to 20Mbps downsteam and 512kbps upsteam
Antivirus
Avast Internet Security
Browser
Firefox
It wouldn't be due to limitations of the network controller chip of your wife's laptop?...
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD PHENOM II X6 1090T 3.2GHz8GB G.SKILL RIPJAWS - F3-10666CL7DSAPPHIRE ATI RADEON HD 5870 VAPOR X OC
Computer Manufacturer/Model Number
WALLONN7 / LIN BLACK SERIES II
OS
Windows 7 Ultimate x64 SP1
CPU
AMD PHENOM II X6 1090T 3.2GHz
Motherboard
GIGABYTE GA-890FXA-UD7
Memory
8GB G.SKILL RIPJAWS - F3-10666CL7D
Graphics Card(s)
SAPPHIRE ATI RADEON HD 5870 VAPOR X OC
Sound Card
REALTEK DOLBY HOME THEATER
Monitor(s) Displays
LED LG W2486L
Screen Resolution
1080p
Hard Drives
SEAGATE 1TB -ST31000528AS - AHCI MODE - AS SATA
PSU
ZALMAN ZM1000-HP 1000W
Case
THERMALTAKE XASER VI VG4000SWA
Cooling
140MM x3 / 120MM x1 AIR COOLING - THERMALTAKE
Keyboard
MICROSOFT DIGITAL MEDIA KEYBOARD 3000 - USB
Mouse
MICROSOFT BASIC OPTICAL MOUSE 2.0 - USB
Internet Speed
600KBPS
Other Info
MICROSOFT XBOX 360 CONTROLLER
It wouldn't be due to limitations of the network controller chip of your wife's laptop?...

Wired = Intel 945GM/PM Express Chipset.
Wireless = Intel PRO/Wireless 3945 Network Connection
 

My Computer My Computer

At a glance

Windows 10 Pro x64i7-4770K16Gig DDR3-2400Gigabyte GT740
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built Custom Computer.
OS
Windows 10 Pro x64
CPU
i7-4770K
Motherboard
Asus Z87 Sabertooth
Memory
16Gig DDR3-2400
Graphics Card(s)
Gigabyte GT740
Sound Card
Onboard
Monitor(s) Displays
Benq 27" - Dell 23' - Benq 22"
Screen Resolution
1680x1050
Hard Drives
Samsung 840 Pro 128g SSD
1xWestern Digital Caviar Green 1tb
2xWestern Digital Caviar Green 2 tb
PSU
Seasonic 760 watt Platinum
Case
Coolermaster Haf - X
Cooling
Noctua NH-C12P CPU Cooler
Keyboard
Logitech illuminated keyboard
Mouse
Logitech Perfomance MX
Internet Speed
Cable = speeds to 20Mbps downsteam and 512kbps upsteam
Antivirus
Avast Internet Security
Browser
Firefox
It wouldn't be due to limitations of the network controller chip of your wife's laptop?...

Wired = Intel 945GM/PM Express Chipset.
Wireless = Intel PRO/Wireless 3945 Network Connection

Hi Brian.
As wireless connections are subject to "n" possibilities of jammers and taking into account the specifications of the chip, I believe that is within the "acceptable". Your Gigabyte, for example, has a Realtek 8111C ( 10/100/1000 Mbit ) network chip, which is great. You gave me the chipset of the laptop, not the network chip.
.. It's a 10/100 Fast Ethernet, but I don't know its chip brand yet...
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD PHENOM II X6 1090T 3.2GHz8GB G.SKILL RIPJAWS - F3-10666CL7DSAPPHIRE ATI RADEON HD 5870 VAPOR X OC
Computer Manufacturer/Model Number
WALLONN7 / LIN BLACK SERIES II
OS
Windows 7 Ultimate x64 SP1
CPU
AMD PHENOM II X6 1090T 3.2GHz
Motherboard
GIGABYTE GA-890FXA-UD7
Memory
8GB G.SKILL RIPJAWS - F3-10666CL7D
Graphics Card(s)
SAPPHIRE ATI RADEON HD 5870 VAPOR X OC
Sound Card
REALTEK DOLBY HOME THEATER
Monitor(s) Displays
LED LG W2486L
Screen Resolution
1080p
Hard Drives
SEAGATE 1TB -ST31000528AS - AHCI MODE - AS SATA
PSU
ZALMAN ZM1000-HP 1000W
Case
THERMALTAKE XASER VI VG4000SWA
Cooling
140MM x3 / 120MM x1 AIR COOLING - THERMALTAKE
Keyboard
MICROSOFT DIGITAL MEDIA KEYBOARD 3000 - USB
Mouse
MICROSOFT BASIC OPTICAL MOUSE 2.0 - USB
Internet Speed
600KBPS
Other Info
MICROSOFT XBOX 360 CONTROLLER
It wouldn't be due to limitations of the network controller chip of your wife's laptop?...

Wired = Intel 945GM/PM Express Chipset.
Wireless = Intel PRO/Wireless 3945 Network Connection

Hi Brian.
As wireless connections are subject to "n" possibilities of jammers and taking into account the specifications of the chip, I believe that is within the "acceptable". Your Gigabyte, for example, has a Realtek 8111C ( 10/100/1000 Mbit ) network chip, which is great. You gave me the chipset of the laptop, not the network chip...
From looking up the laptop on the Internet, it seems this WiFi card is an Atheros AR5007EG. Drivers can be found here: ATHEROS Wireless drivers for Windows
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
Wired = Intel 945GM/PM Express Chipset.
Wireless = Intel PRO/Wireless 3945 Network Connection

Hi Brian.
As wireless connections are subject to "n" possibilities of jammers and taking into account the specifications of the chip, I believe that is within the "acceptable". Your Gigabyte, for example, has a Realtek 8111C ( 10/100/1000 Mbit ) network chip, which is great. You gave me the chipset of the laptop, not the network chip...
From looking up the laptop on the Internet, it seems this WiFi card is an Atheros AR5007EG. Drivers can be found here: ATHEROS Wireless drivers for Windows

Hi ionbasa... I do not think it's anything related to a driver ...
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD PHENOM II X6 1090T 3.2GHz8GB G.SKILL RIPJAWS - F3-10666CL7DSAPPHIRE ATI RADEON HD 5870 VAPOR X OC
Computer Manufacturer/Model Number
WALLONN7 / LIN BLACK SERIES II
OS
Windows 7 Ultimate x64 SP1
CPU
AMD PHENOM II X6 1090T 3.2GHz
Motherboard
GIGABYTE GA-890FXA-UD7
Memory
8GB G.SKILL RIPJAWS - F3-10666CL7D
Graphics Card(s)
SAPPHIRE ATI RADEON HD 5870 VAPOR X OC
Sound Card
REALTEK DOLBY HOME THEATER
Monitor(s) Displays
LED LG W2486L
Screen Resolution
1080p
Hard Drives
SEAGATE 1TB -ST31000528AS - AHCI MODE - AS SATA
PSU
ZALMAN ZM1000-HP 1000W
Case
THERMALTAKE XASER VI VG4000SWA
Cooling
140MM x3 / 120MM x1 AIR COOLING - THERMALTAKE
Keyboard
MICROSOFT DIGITAL MEDIA KEYBOARD 3000 - USB
Mouse
MICROSOFT BASIC OPTICAL MOUSE 2.0 - USB
Internet Speed
600KBPS
Other Info
MICROSOFT XBOX 360 CONTROLLER
Hi Brian.
As wireless connections are subject to "n" possibilities of jammers and taking into account the specifications of the chip, I believe that is within the "acceptable". Your Gigabyte, for example, has a Realtek 8111C ( 10/100/1000 Mbit ) network chip, which is great. You gave me the chipset of the laptop, not the network chip...
From looking up the laptop on the Internet, it seems this WiFi card is an Atheros AR5007EG. Drivers can be found here: ATHEROS Wireless drivers for Windows

Hi ionbasa... I do not think it's anything related to a driver ...
He might still try to update it, I had the same problem on an Acer Aspire 3680, where the driver was limiting the connection speed and affecting the wireless communication.
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
From looking up the laptop on the Internet, it seems this WiFi card is an Atheros AR5007EG. Drivers can be found here: ATHEROS Wireless drivers for Windows

Hi ionbasa... I do not think it's anything related to a driver ...
He might still try to update it, I had the same problem on an Acer Aspire 3680, where the driver was limiting the connection speed and affecting the wireless communication.

Thanks for the input. :D
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD PHENOM II X6 1090T 3.2GHz8GB G.SKILL RIPJAWS - F3-10666CL7DSAPPHIRE ATI RADEON HD 5870 VAPOR X OC
Computer Manufacturer/Model Number
WALLONN7 / LIN BLACK SERIES II
OS
Windows 7 Ultimate x64 SP1
CPU
AMD PHENOM II X6 1090T 3.2GHz
Motherboard
GIGABYTE GA-890FXA-UD7
Memory
8GB G.SKILL RIPJAWS - F3-10666CL7D
Graphics Card(s)
SAPPHIRE ATI RADEON HD 5870 VAPOR X OC
Sound Card
REALTEK DOLBY HOME THEATER
Monitor(s) Displays
LED LG W2486L
Screen Resolution
1080p
Hard Drives
SEAGATE 1TB -ST31000528AS - AHCI MODE - AS SATA
PSU
ZALMAN ZM1000-HP 1000W
Case
THERMALTAKE XASER VI VG4000SWA
Cooling
140MM x3 / 120MM x1 AIR COOLING - THERMALTAKE
Keyboard
MICROSOFT DIGITAL MEDIA KEYBOARD 3000 - USB
Mouse
MICROSOFT BASIC OPTICAL MOUSE 2.0 - USB
Internet Speed
600KBPS
Other Info
MICROSOFT XBOX 360 CONTROLLER
I have tried updating the drivers with no improvement.
The USB wired gigabit Dongle should have made some improvement, it does not rely on the installed Nic or chipset.
 

My Computer My Computer

At a glance

Windows 10 Pro x64i7-4770K16Gig DDR3-2400Gigabyte GT740
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built Custom Computer.
OS
Windows 10 Pro x64
CPU
i7-4770K
Motherboard
Asus Z87 Sabertooth
Memory
16Gig DDR3-2400
Graphics Card(s)
Gigabyte GT740
Sound Card
Onboard
Monitor(s) Displays
Benq 27" - Dell 23' - Benq 22"
Screen Resolution
1680x1050
Hard Drives
Samsung 840 Pro 128g SSD
1xWestern Digital Caviar Green 1tb
2xWestern Digital Caviar Green 2 tb
PSU
Seasonic 760 watt Platinum
Case
Coolermaster Haf - X
Cooling
Noctua NH-C12P CPU Cooler
Keyboard
Logitech illuminated keyboard
Mouse
Logitech Perfomance MX
Internet Speed
Cable = speeds to 20Mbps downsteam and 512kbps upsteam
Antivirus
Avast Internet Security
Browser
Firefox
Well, I still insist on the idea of ​​being a hardware "deficiency / limitation"...
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD PHENOM II X6 1090T 3.2GHz8GB G.SKILL RIPJAWS - F3-10666CL7DSAPPHIRE ATI RADEON HD 5870 VAPOR X OC
Computer Manufacturer/Model Number
WALLONN7 / LIN BLACK SERIES II
OS
Windows 7 Ultimate x64 SP1
CPU
AMD PHENOM II X6 1090T 3.2GHz
Motherboard
GIGABYTE GA-890FXA-UD7
Memory
8GB G.SKILL RIPJAWS - F3-10666CL7D
Graphics Card(s)
SAPPHIRE ATI RADEON HD 5870 VAPOR X OC
Sound Card
REALTEK DOLBY HOME THEATER
Monitor(s) Displays
LED LG W2486L
Screen Resolution
1080p
Hard Drives
SEAGATE 1TB -ST31000528AS - AHCI MODE - AS SATA
PSU
ZALMAN ZM1000-HP 1000W
Case
THERMALTAKE XASER VI VG4000SWA
Cooling
140MM x3 / 120MM x1 AIR COOLING - THERMALTAKE
Keyboard
MICROSOFT DIGITAL MEDIA KEYBOARD 3000 - USB
Mouse
MICROSOFT BASIC OPTICAL MOUSE 2.0 - USB
Internet Speed
600KBPS
Other Info
MICROSOFT XBOX 360 CONTROLLER
Do you know if you have the latest GMA 945 Chipset drivers?
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
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