Solved Realtek HD Audio Manager not in Control Panel

[seavixen32]

A very long shot this.

Go back into Control Panel, click the View By drop-down list and choose Icon View then check if there's an icon for Realtek HD Audio in the alphabetical list.

There may be something in this user manual that will help: http://uk.ts.fujitsu.com/rl/servicesupport/techsupport/Boards/Soundcards/RealTekHDA/hd_audio_driver_usermanualver1-00_0418-05%5B1%5D.pdf

 

[seavixen32]

I'm just wondering whether it's worth going into MSCONFIG and disabling Realtek Audio (if it shows) and just using the Windows sound system.

 

[MultiCat]

I'm just wondering whether it's worth going into MSCONFIG and disabling Realtek Audio (if it shows) and just using the Windows sound system.

I would, but I use Realtek HD Audio Manager to separate output channels. I have 2 jacks, one in the front and one in the back. I use the front ones for Skype (listening and talking) and the back one for my speakers (usually to listen to music through the speakers whilst talking on Skype through the headset).

I tried the other solution you mentioned but with no luck.

 

[MultiCat]

Just had another look in Device Manager and I've noticed that there's a item under Other Devices called "Audio Device on High Definition Audio Bus". When I click update drivers, it installed as "High Definition Audio Device". There's is now 4 "High Definition Audio Device"s as well as 1 "Realtek High Definition Audio".

Does this have any relevance?

 

[seavixen32]

Well, it proves that the Realtek drivers have been installed, but it doesn't explain why there's no icon in the Control Panel.

You could right-click the device in Device Manager and try to update the driver from there or uninstall the device, and then restart your computer to see whether Windows puts things right for you.

 

[MultiCat]

Well, it proves that the Realtek drivers have been installed, but it doesn't explain why there's no icon in the Control Panel.

You could right-click the device in Device Manager and try to update the driver from there or uninstall the device, and then restart your computer to see whether Windows puts things right for you.

I'm afraid I've tried that too. :S Maybe I should re-install Windows...

 

[seavixen32]

In light of no fresh ideas that may be the best option although it somehow feels like a defeat when a re-install is all that's left.

 

[MultiCat]

In light of no fresh ideas that may be the best option although it somehow feels like a defeat when a re-install is all that's left.

Tell me about it. Haha.

 

[seavixen32]

If that's what you do decide we can keep the thread open so that you can let us know the outcome.

Just sorry we weren't able to find a solution for you.

 

[MultiCat]

If that's what you do decide we can keep the thread open so that you can let us know the outcome.

Just sorry we weren't able to find a solution for you.

I will do this later on and let you know how I get on.

 

[MultiCat]

Just re-installed Windows on a reformated hard drive and installed the audio drivers from the RECOVERY partition that the manufacturer has set up. Still getting the same problem.

I've emailed Medion about this, but I'm just gonna call them now. See if they can help.

 

[MultiCat]

Just got off the phone with Medion; they suggested that I do a factory reset (included with the machine), although he sounded like he had no idea what I was on about. Gonna try that now.

 

[MultiCat]

Just tried a fresh install of 32bit Windows 7, installed the Realtek drivers which went fine. Rebooted and Realtek HD Audio Manager appeared in Control Panel but wouldn't load anything when clicked on. Ten minutes later I check the Control Panel again and it's disappeared.

 

[seavixen32]

I wonder whether there's a problem with your motherboard - if so, is your computer still under warranty?

You have my sympathy trying to make any sense out of Medion support as most computer manufacturers' support staff seem to read from a crib sheet and if anything out of the ordinary turns up the mantra is "re-install Windows".

 

[MultiCat]

I wonder whether there's a problem with your motherboard - if so, is your computer still under warranty?

You have my sympathy trying to make any sense out of Medion support as most computer manufacturers' support staff seem to read from a crib sheet and if anything out of the ordinary turns up the mantra is "re-install Windows".

Tell me about it.

I've managed to fix it now. Medion supplied me with a "Applications and Support" CD which contained an older version of the Realtek drivers which worked perfectly. Seems a little odd that the drivers from their website don't work though.

 

[FredeGail]

That's great news

 

[MultiCat]

That's great news

Yup. So happy I've got this fixed now! Bane of my life for too long!

Thanks everyone for all your help. :grouphug:

 

[seavixen32]

I'm absolutely delighted for you.

Fixing computer problems can be so frustrating at times so it feels great to get a result.

 

[keepsix]

I wonder whether there's a problem with your motherboard - if so, is your computer still under warranty?

You have my sympathy trying to make any sense out of Medion support as most computer manufacturers' support staff seem to read from a crib sheet and if anything out of the ordinary turns up the mantra is "re-install Windows".

Tell me about it.

I've managed to fix it now. Medion supplied me with a "Applications and Support" CD which contained an older version of the Realtek drivers which worked perfectly. Seems a little odd that the drivers from their website don't work though.

Help me please i seem to be having the same issue as you. can you link me the older drivers you used to correct this issue please?

 

[Gazinc]

I had the same problem, But what I did was Went into Program Files, Then fount Realtek- Went into the main folder, and Ran RAVCpl64.exe

After I did this, Everything was fine!

Fully working! -

/ Gazinc