Solved Missing Network adapters, Audio, USB..

[LeonKennedy]

Hi, a weird thing happend to my W7 ultimate (laptop) when i turned it on i couldn't connect to any network and there is no audio and i can't run anything that connected to the usb port..it was all fine last night and i was trying to use programes that allow me to use PS3 controller on the laptop but nothing did work and i deleted all the files i downloaded and turned the laptop off, this morning turned it on and it was like this i tried restarting it few times but didn't change anything, i went to the device manager and found out that the files under Network adapters are missing and same as for Sound, Video and game controllers(Audio) and Universal Serial Bus controllers (USB)
my system infos are:
Windows 7 ultimate
service pack 1
processor intel(R) core(TM) i3 CPU M 330 @ 2.13GHz 2.13 GHz
installed memory (RAM) 2.00 GB (1.87 GB usable)
System type: 64-bit Operating System

note:i'm not using the laptop that i'm talking about now)
please help and thanks in advance.

 

[karlsnooks]

Hi, a weird thing happend to my W7 ultimate (laptop) when i turned it on i couldn't connect to any network and there is no audio and i can't run anything that connected to the usb port..it was all fine last night and i was trying to use programes that allow me to use PS3 controller on the laptop but nothing did work and i deleted all the files i downloaded and turned the laptop off, this morning turned it on and it was like this i tried restarting it few times but didn't change anything, i went to the device manager and found out that the files under Network adapters are missing and same as for Sound, Video and game controllers(Audio) and Universal Serial Bus controllers (USB)
my system infos are:
Windows 7 ultimate
service pack 1
processor intel(R) core(TM) i3 CPU M 330 @ 2.13GHz 2.13 GHz
installed memory (RAM) 2.00 GB (1.87 GB usable)
System type: 64-bit Operating System

note:i'm not using the laptop that i'm talking about now)
please help and thanks in advance.

Restore to a restore point prior to the problem.

Win 7 automatically creates restore points under certain circumstances so unless you have taken action to prevent or delete restore points then you have restore points.

RESTORE TO A PREVIOUS SYSTEM RESTORE POINT
WIN | type SYSTEM RESTORE | ENTER | NEXT
Choose a different restore point button | NEXT |
Show more restore points checkbox (lower left)|
Highlight the desired restore point |
Scan for affected programs (lower right) |
make a note of affected programs |
CLOSE | NEXT | FINISH


WIN = key with the wavy Microsoft flag on top.

 

[LeonKennedy]

Hi, a weird thing happend to my W7 ultimate (laptop) when i turned it on i couldn't connect to any network and there is no audio and i can't run anything that connected to the usb port..it was all fine last night and i was trying to use programes that allow me to use PS3 controller on the laptop but nothing did work and i deleted all the files i downloaded and turned the laptop off, this morning turned it on and it was like this i tried restarting it few times but didn't change anything, i went to the device manager and found out that the files under Network adapters are missing and same as for Sound, Video and game controllers(Audio) and Universal Serial Bus controllers (USB)
my system infos are:
Windows 7 ultimate
service pack 1
processor intel(R) core(TM) i3 CPU M 330 @ 2.13GHz 2.13 GHz
installed memory (RAM) 2.00 GB (1.87 GB usable)
System type: 64-bit Operating System

note:i'm not using the laptop that i'm talking about now)
please help and thanks in advance.

Restore to a restore point prior to the problem.

Win 7 automatically creates restore points under certain circumstances so unless you have taken action to prevent or delete restore points then you have restore points.

RESTORE TO A PREVIOUS SYSTEM RESTORE POINT
WIN | type SYSTEM RESTORE | ENTER | NEXT
Choose a different restore point button | NEXT |
Show more restore points checkbox (lower left)|
Highlight the desired restore point |
Scan for affected programs (lower right) |
make a note of affected programs |
CLOSE | NEXT | FINISH


WIN = key with the wavy Microsoft flag on top.

Thanks, i'm doing it now.. after it finish i will write what happend, thanks again.

 

[LeonKennedy]

Okay so after it did that and restarted by its own.. it shows me a msg says: System Restore did not complete successfully. Your computer's system files and settings were not changed
Details:
System Restore could not access a file. this probably because an anti-virus program is running on the computer. Temporarily disable your antivirus program and retry system restore.
An unspecified error occurred during system restore. (0x80070005)

you can try system restore again and choose a diffrent restore point. if you continue to see this error, you can try advaced recovery method...etc

it shows on desktop, what should i do now?

edit: i deleted the anti virus program is it was the problem, now it's done and everything is okay! audio and internet (i'm using that laptop now) thanks for helping!

 

[karlsnooks]

Excellent Leon.

I strongly recommend installing and using Microsoft Security Essentials (MSE) link in my sig.

Use one on only one AV.

Do you mind telling me which AV you were using?

 

[LeonKennedy]

Excellent Leon.

I strongly recommend installing and using Microsoft Security Essentials (MSE) link in my sig.

Use one on only one AV.

Do you mind telling me which AV you were using?

Is it full version the one on your sig? and i was using Avira AntiVir Personal but not the full version so i was going to delete it anyways.

 

[karlsnooks]

Yes, it is the full version. Updated very frequently by Microsoft. You can also specify how often you want MS to update. I manually update, but update more than once a day. For general use, you can just use the auto-update feature.

The first time you run MSE, MSE will make a very thorough check of your system including checking for the malware which would be removed by the Malicious Software Removal Tool. After that initial check, then the MSRT is only run when it is updated which once again is performed automatically by Microsoft as long as you have selected auto updating.

MSE will also enable the Windows Firewall..

 

[LeonKennedy]

Yes, it is the full version. Updated very frequently by Microsoft. You can also specify how often you want MS to update. I manually update, but update more than once a day. For general use, you can just use the auto-update feature.

The first time you run MSE, MSE will make a very thorough check of your system including checking for the malware which would be removed by the Malicious Software Removal Tool. After that initial check, then the MSRT is only run when it is updated which once again is performed automatically by Microsoft as long as you have selected auto updating.

MSE will also enable the Windows Firewall..

Okay thanks but i ran through another problem.. even though i uninstalled my last AV before system restore now it still shows me that the program is here (so i can't install MSE) and i can't uninstall my last AV again when i try it shows me a msg says:Setup could not determine the feature control file or was not able to read it correctly [Errorcode: 7] and i can't delete the program's files on my hard drive C how can i remove it now?

 

[karlsnooks]

My oversight. I should have provided you with this link:
Download tools and utilities | AVG Worldwide

 

[LeonKennedy]

My oversight. I should have provided you with this link:
Download tools and utilities | AVG Worldwide

Hm.. okay thanks but i wasn't using avg or it doesn't matter?

 

[karlsnooks]

It does matter. Sorry, there was another chap with a problem which was precipitated by AVG.

Which one were you using?

How did you try to remove it?

 

[LeonKennedy]

It does matter. Sorry, there was another chap with a problem which was precipitated by AVG.

Which one were you using?

How did you try to remove it?

I was using Avira AntiVir Personal (the icon looks like red umbrella)

I removed it by Control Panel - Uninstall a program - Selected the program and pressed Uninstall ( all of this was done before the system restore )

 

[karlsnooks]

Go back to control panel | programs and features

You will probably find avira there again.

Uninstall again.

If not there, say so and we'll manually remove Avira.

 

[LeonKennedy]

Go back to control panel | programs and features

You will probably find avira there again.

Uninstall again.

If not there, say so and we'll manually remove Avira.

Yes it is there and i tried doing that and as i said in before post

and i can't uninstall my last AV again when i try it shows me a msg says:Setup could not determine the feature control file or was not able to read it correctly [Errorcode: 7]

 

[karlsnooks]

Leon,
Go to this link and follow the procedure given by Avira.

https://www.avira.com/en/support-for-home-knowledgebase-detail/kbid/135

 

[LeonKennedy]

Leon,
Go to this link and follow the procedure given by Avira.

https://www.avira.com/en/support-for-home-knowledgebase-detail/kbid/135

Done, Avira is gone now from my Programs and Features list but i still can't install MSE for some reason in the last step it says:
Windows did not pass genuine validation.
You may be a victim of software counterfeiting.
Security Essentials is available for use on genuine Licensed Windows PCs.
To complete installation of Security Essentials, click Go online and reslove now and get genuine Windows.
After validating your system, run the Security Essentials Installation Wizard.

i tried downloading what they offer online but still didn't work and want me to buy a new copy of Windows.. maybe i should try another anti virus? and thanks for all things you helped me with

 

[karlsnooks]

Leon,
Is your copy of Windows valid?

If yes, try this link:
Help and Support

 

[LeonKennedy]

Leon,
Is your copy of Windows valid?

If yes, try this link:
Help and Support

Uhm.. sorry but i don't know if it is or not? i bought this laptop long time ago and i remember i did a format for it before about a week or so but still how can i know if it's valid or not?

 

[karlsnooks]

http://www.sevenforums.com/tutorials/18715-activate-windows-7-phone.html

You can use the link in my sig to find out what your product id is. the link is Ur Office & OS Keys