Solved How to resolve "This is a Pre-Release Version of Windows 7" Error Msg?

[lordmj]

How to resolve "This is a Pre-Release Version of Windows 7" Error Msg?

Please help!

We have recently reformatted our PC and installed a genuine copy of Windows 7 Ultimate Edition 32 bits. Everything appear to be ok, and I have check under Computer System Properties, and it's telling me that the Windows has been activated.

After using the system for a day, we are now getting this message "This is a pre-release version of Windows 7 and it will expire in 0 hours. To keep using Windows, back up your files, and then install any edition of Windows 7 Ultimate"


From running WinVer we determine that we are running "version 6.1 (Build 7601)" which I believe its the latest.



What's causing this issue, and how do I get rid of this annoying pop up? Can someone please help?


We have taken the liberty of attaching the diagnostic report.


Cheers.
James.

-------------------------------------------------------------------------------  [FONT=&quot]Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0[/FONT]
  [FONT=&quot]Cached Validation Code: 0x0
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {5ADD7776-FB32-4467-A92C-9C6FBABCCC96}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_rc.100929-1730
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A[/FONT]
  [FONT=&quot]WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002[/FONT]
  [FONT=&quot]WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002[/FONT]
  [FONT=&quot]OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002[/FONT]
  [FONT=&quot]OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3[/FONT]
  [FONT=&quot]Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed[/FONT]
  [FONT=&quot]File Scan Data-->
File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17105][/FONT]
  [FONT=&quot]Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5ADD7776-FB32-4467-A92C-9C6FBABCCC96}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-3570510197-309731679-2689023245</SID><SYSTEM><Manufacturer>ACER</Manufacturer><Model>Aspire M1641</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R01-B0</Version><SMBIOSVersion major="2" minor="5"/><Date>20080416000000.000000+000</Date></BIOS><HWID>CCF73607018400FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  [/FONT]
  [FONT=&quot]Spsys.log Content: 0x80070002[/FONT]
  [FONT=&quot]Licensing Data-->
Software licensing service version: 6.1.7601.17105[/FONT]
  [FONT=&quot]Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600173-02-18441-7601.0000-2922011
Installation ID: 011153894451568373256533446041336114470832198903168241
Processor Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88338[/URL]
Machine Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88339[/URL]
Use License URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88341[/URL]
Product Key Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88340[/URL]
Partial Product Key: VKM6G
License Status: Licensed
Evaluation End Date: 1/12/2011 7:59:59 AM
Remaining Windows rearm count: 3
Trusted time: 21/10/2011 3:00:33 PM[/FONT]
  [FONT=&quot]Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: PASS
Event Time Stamp: 10:19:2011 22:00
WAT Activex: Registered
WAT Admin Service: Registered[/FONT]
  [FONT=&quot]HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAgABAAAAAgABAAEAeqhaQzAzOhPsxUpnwAOSvBawcMrmpaUNKoU=[/FONT]
  [FONT=&quot]OEM Activation 1.0 Data-->
N/A[/FONT]
  [FONT=&quot]OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   041608  APIC0843
  FACP   041608  FACP0843
  HPET   041608  OEMHPET0
  MCFG   041608  OEMMCFG 
  WDRT   041608  NV-WDRT 
  SLIC   _ASUS_  Notebook
  OEMB   041608  OEMB0843
  NVHD   041608  NVHDCP 
  SSDT   DpgPmm  CpuPm[/FONT]

 

[NoelDP]

File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17105]


Try a System Restore back to a time the system was showing as genuine.
if that fails for any reason...
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key
You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type

SFC /SCANNOW

and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.

run another MGADiag report, and post the results.


Signs of hacker's Loader program - I misread the report. - SOrry!

 

[lordmj]

Hi. Thank for your input.

Our system is still showing that it is genuine. Even now it's not indicatating that it is not. It's stating that the product has been activated.

I believe the issue is this:
Build lab: 7601.win7sp1_rc.100929-1730

As our genuine copy of OEM Windows 7 comes with SP1, Windows is not allowing us to uninstall the service pack and reinstall a copy of the new SP1.

Is there an alternate solution?

 

[NoelDP]

The file found is (I think) the one that is causing the problem - as it's a version from the RC. (I'm not sure exactly which file the tool picks the versioning data from)
Since you say that your copy of the WIndows disk has SP1 installed - the question is from where that disk came? If it's a hologrammed MS disk, then it is NOT an RC one.
If it's an OEM Recovery disk, then it's NOT an RC one.
try the chkdsk and SFC anyhow - it can't hurt.


Sorry misread the report in the first place! - see my later response

 

[NoelDP]

OK _ scratch everything I already said.!!

I just noticed that your install is enabled by a hacker's Loader tool!
Your PC is an Acer - but the SLIC table is an ASUS one, and the Key is from an ASUS as well.

You need to use an authentic Windows Key for Ultimate (a Full Retail one) to be able to make the current install genuine - or use the manufacturer's recovery system to revert back to the original OS.

Sorry about the confusion - I can only blame lack of caffeine!

 

[Hopalong X]

+1 Noel DP

 

[lordmj]

We brought that copy of Cheap software OEM store - buy, purchase, get and download discount OEM software online
Guess we have been con? Urgh!

 

[lordmj]

OK _ scratch everything I already said.!!

You need to use an authentic Windows Key for Ultimate (a Full Retail one) to be able to make the current install genuine - or use the manufacturer's recovery system to revert back to the original OS.

Sorry about the confusion - I can only blame lack of caffeine!

Can we purchase a Windows Key for Ultimate? It's already telling us it's genuine and doesn't give us an opportunity to input another set of keys

 

[Britton30]

Yes you can purchase Genuine keys/install media here Genuine Windows - Microsoft Windows
I would recommend you get a Genuine copy of the install DVD, the one you have may well be tainted with viruses and trojans aimed at identity theft of stealing bank passwords.

 

[lordmj]

In another word, you propose us to reinstall a clean version of MS Windows 7?
We format the entire HD all over again?

 

[Hopalong X]

Yes.

Your version will never work. You have been scammed.

 

[NoelDP]

Can we purchase a Windows Key for Ultimate? It's already telling us it's genuine and doesn't give us an opportunity to input another set of keys

The reason that the install is telling you it's genuine is that there is a hacker's tool that is designed to obfuscate the WGA process installed - this means that you CAN NOT gurantee the safety of your install.
Given that - do you really want to risk the consequences?

Consequences:-
1) Your AV may be screwed
2) any anti-malware program installed may not function properly
3) You may be broadcasting ALL your personal information all ofer the Internet.
4) you may not have control over your computer.
5) ........
etc.
etc..

In short, you have a compromised system, and the best solution is to completely reformat and re-install.
A stop-gap solution is to make teh current sytem genuine, and work with that until you can afford the time to reformat/reinstall.
Until you do the reformat/reinstall, you are NEVER going to be sure that your system is under your control - and not under the control of someone in Timbuktu with a modem and an Uzi.

 

[ELSELS]

Can we purchase a Windows Key for Ultimate? It's already telling us it's genuine and doesn't give us an opportunity to input another set of keys

The reason that the install is telling you it's genuine is that there is a hacker's tool that is designed to obfuscate the WGA process installed - this means that you CAN NOT gurantee the safety of your install.
Given that - do you really want to risk the consequences?

Consequences:-
1) Your AV may be screwed
2) any anti-malware program installed may not function properly
3) You may be broadcasting ALL your personal information all ofer the Internet.
4) you may not have control over your computer.
5) ........
etc.
etc..

In short, you have a compromised system, and the best solution is to completely reformat and re-install.
A stop-gap solution is to make teh current sytem genuine, and work with that until you can afford the time to reformat/reinstall.
Until you do the reformat/reinstall, you are NEVER going to be sure that your system is under your control - and not under the control of someone in Timbuktu with a modem and an Uzi.

Hello,

Wow! - Very serious implications, if in fact running installed 'counterfeited software' - ouch!

Hope you get it figured out soon...

Good Luck sorting it out...

Thanks for reading,

Have a nice day/evening,

Ed

 

[cluberti]

In another word, you propose us to reinstall a clean version of MS Windows 7?
We format the entire HD all over again?

Indeed - you have a release candidate version of Windows 7 SP1 (which is required for that particular ACER SLIC key and hack to work - full SP1 would break it), and obviously a pirated product key (just search google for it - you'll be amazed). It won't continue to work because you can't patch or update it (it's not release code, it's a release candidate), and because any real update to it will break it in the way you are seeing due to the pirated copy you acquired.

Unfortunately, you've been scammed, and your immediate recourse is to purchase a real, legal copy of Windows 7 (even your media is comrpomised, so you're totally screwed with what you have) and remove what you have currently and do a clean reinstall. You should probably use the Microsoft Store Online at this point, simply to be safe (and get a legal download/key). Long term, you should report the site to Microsoft, along with anything they may have given you, as evidence, and let them and the authorities deal with the vendor.

 

[NoelDP]

There's no 'IF' about it - the OP is running with a non-genuine install.

That said - can someone please lock this thread, as it's unfair on the OP for everone to pile in with 'Me-Too' posts just to repeat the obvious?

 

[NoelDP]

In another word, you propose us to reinstall a clean version of MS Windows 7?
We format the entire HD all over again?

Indeed - you have a release candidate version of Windows 7 SP1
.

The fact that it's an RC is irrelevant - that broke the hack as much as a RTM would have done, as it replaced the two files that most hacks rely on.

 

[cluberti]

Requested using the "report post" button to the top-right of your post