Problem with newly installed Ram, not using all of it

[Firepot]

I recently upgraded my Compaq Presario CQ56 from the 2 gigs of Ram it had to 8 gigs. The problem is that its only reading 3.74 Gigs of it as usable. I know that my laptop can handle 8 gigs, I just don't know what the problem is.

 

[zigzag3143]

I recently upgraded my Compaq Presario CQ56 from the 2 gigs of Ram it had to 8 gigs. The problem is that its only reading 3.74 Gigs of it as usable. I know that my laptop can handle 8 gigs, I just don't know what the problem is.

Sounds like maxx RAM is set to 4 gigs on config.sys.

Check it by start>config.sys and untick the max ram and max cpu boxes. This assumes of course you are running 64 bit as your specs indicate.,

 

[Firepot]

I did check that and both were already unticked. And yes I am running the 64 bit system.

 

[Golden]

Hi,

Are all the RAM chips the same make, model and frequency?

Regards,
Golden

 

[Firepot]

As far as are the two chips the same, yes. I bought the two together.

Ok found two links that may help to understand what my comp is and the memory I got:
Computer
Newegg.com - Recertified: COMPAQ Presario CQ56-115DX Refurbished Notebook AMD V Series V140(2.30GHz) 15.6" 2GB Memory 250GB HDD 5400rpm DVD Super Multi ATI Radeon HD 4250
Memory:
Newegg.com - Crucial 8GB (2 x 4GB) 204-Pin DDR3 SO-DIMM DDR3 1333 (PC3 10600) Laptop Memory Model CT2KIT51264BC1339

 

[Golden]

Hi,

Can you please run this tool, and then complete Step #5 in the this tutorial:

http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

Regards,
Golden

 

[Firepot]

Done. I couldnt find some of the information like monitor and screen size as i am using a laptop.

 

[Golden]

OK. Well, the tool picks up that all 8GB is installed, so I'm a bit confused. What did you mean when you posted that only 3.74GB is usuable?

Regards,
Golden

 

[Firepot]

Ok im just as confused as you are. The tool says
Total Memory : 8.00 GB Usable : 3.75 GB

 

[Golden]

Hi,

Can you run the winsat formal command in an elevated command prompt, and then post the results here? It should look similar to that shown below.

Regards,
Golden

 

[Firepot]

Ok I ran the specs like you asked, and screencapped it.

 

[Britton30]

Not sure if this would effect things, but the specs say your laptop uses DDR3 1066MHz and you have DDR3 1333MHz. It should be backwards compatible.

 

[jeepmann4x4]

Can you post a screenshot of you Resource Monitor (Memory Tab)? Start Menu>Control Panel>Performance Information and Tools>Advanced Tools (in the left panel)>Open Resource Monitor .... Then click on Memory tab at the top and post shot.