Sound drops during game play

Wee Snowy

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As the title says, my sound drops whenever I play a game on my PC, so I turn the volume up & 20 mins later it blasts out because the sound has reset or is back to its normal level.
This seems to happen is every game, I use a Realtek Onboard HD as my sound but I also went and bought a 7.1 Soundcard (Speedlink Stage 7.1) and it did the same issue, I then installed the Speedlink into my wifes other quad core PC & it is working fine, not a single issue or drop.
I have ever asked some tech guys, who said it may be my AV or programs like "Steam" running in the background, but the wife uses "Steam" also with zero effects, we both use the same AV/security (COMODO Internet Security), and again she has no problems.
I use Cambridge soundworks 5.1 speakers as does the missus.

Is it my new i7 (2600k)? I know there was problems with Intel.

Thank you in advance,

Wee Snowy,
Scotland, UK.

Edit: I ran HwinInfo that I found here, and I have 2 drivers under "Audio", could this be my problem?

Audio Adapter: Intel Cougar Point PCH - High Definition Audio Controller [B3]

And a...

Audio Adapter: nVIDIA GF114 - High Definition Audio Controller

Thanks again. :)
 
Last edited:

My Computer My Computer

At a glance

Windows 7 64bitIntel i7 2600k @3.40ghz8gbNvidia GeForce GTX 560 Ti
Computer Manufacturer/Model Number
Novatech
OS
Windows 7 64bit
CPU
Intel i7 2600k @3.40ghz
Motherboard
Asus P8 P67PRO
Memory
8gb
Graphics Card(s)
Nvidia GeForce GTX 560 Ti
Sound Card
Realtek HD (Onboard)
Monitor(s) Displays
Acer V243H
Is it my new i7 (2600k)? I know there was problems with Intel.
No problems with intel that I've heard of that haven't been fixed.

I have 2 drivers under "Audio"

Audio Adapter: Intel Cougar Point PCH - High Definition Audio Controller [B3]

And a...

Audio Adapter: nVIDIA GF114 - High Definition Audio Controller
No, nvidia is the audio for your HDMI. From the GPU to the monitor.

It could be a broken jack or wire. Try plugging different speakers into your computer and then try plugging your speakers into a different audio source, if you can

If you think you can, you can look up drivers for both of those devices and make sure you have the most up to date ones. Your motherboard will require all its updates, as well as you video card, and your sound card. But before all this, run windows update to see if there is any important updates you need and any "optional" compatability updates or updates to the windows system. You never know, it could help
 

My Computer My Computer

At a glance

Microsoft Windows 8.1 Pro 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHz8.00 GBNone
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
Could be communications doing it thinking your games are cancelling out some communication software you have? Try setting communication to this option!: http://i.cubeupload.com/yOabhc.png


Right click speaker in tray, go to "playback" and click "communication" then "do nothing."
 

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Windows 7 x64 build 7100Core 2 Duo E6550 @ 2.80GHz4GB HyperX 1066MHz @ 960MHz 5-5-5-15Nvidia (Zotac) 8800GT 512MB OC
Computer Manufacturer/Model Number
Custom
OS
Windows 7 x64 build 7100
CPU
Core 2 Duo E6550 @ 2.80GHz
Motherboard
GA-P35-DS3P
Memory
4GB HyperX 1066MHz @ 960MHz 5-5-5-15
Graphics Card(s)
Nvidia (Zotac) 8800GT 512MB OC
Sound Card
Realtek HD on-board
Monitor(s) Displays
Samsung 2232BW
Screen Resolution
1680x1050
Hard Drives
640 GB WD 7200RPM
PSU
600w Hiper SLi PSU
Case
Antec 300
Cooling
Lots of 120+140+160mm fans..
Keyboard
MS Wired 500
Mouse
Razer Diamondback 3g
Internet Speed
ADSL2+ @ ~4 Mbps
Gaming can be very intensive for a PC and especially a laptop. Maybe it's overheating and causing it?
 

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Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
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Intel CPU Graphics
Sound Card
RealTek
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27" Dell S2719dgf
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2560X1440
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1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
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EVGA Supernova 750G2
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BeQuiet Silent Base 600
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Deepcool Captain 120EX
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Microsoft Wireless 2000
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Microsoft wireless
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100 MB/sec (Cable)
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Microsoft Defender and Malwarebytes
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Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Gaming can be very intensive for a PC and especially a laptop. Maybe it's overheating and causing it?
Also, try setting the game to lower settings (especially audio) to see if this corrects it. This only happens in the game?
 

My Computer My Computer

At a glance

Microsoft Windows 8.1 Pro 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHz8.00 GBNone
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
This only happens in the game?

Yes, Empire total war, Rift & Bloodbowl to name a few I've had this with.

The sounds are fine 1 minute, then just drop really low, then back up again after a period (of course by then I've turned up the volume & end up blasted by it).

I use a desktop PC, not a laptop. I use the Zotac Firestorm monitor to check card temps etc., idle is about 37c high, during play about 76c.

The *Right click speaker in tray, go to "playback" and click "communication" then "do nothing."* trick seems to be working so far, I do more playing/testing over the weekend.

Thank you all for your help and replies so far, it's been great! :D
 

My Computer My Computer

At a glance

Windows 7 64bitIntel i7 2600k @3.40ghz8gbNvidia GeForce GTX 560 Ti
Computer Manufacturer/Model Number
Novatech
OS
Windows 7 64bit
CPU
Intel i7 2600k @3.40ghz
Motherboard
Asus P8 P67PRO
Memory
8gb
Graphics Card(s)
Nvidia GeForce GTX 560 Ti
Sound Card
Realtek HD (Onboard)
Monitor(s) Displays
Acer V243H
be careful with those temps, they will wear that card down faster. 60C is perfect, 65C is fine, 70C is getting a little high, 75C Id worry that its not cooling down. It could be alright, but its still very hot
 

My Computer My Computer

At a glance

Microsoft Windows 8.1 Pro 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHz8.00 GBNone
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
Thanks all, it seems to be ok after I took your advice. I'll have to look into getting more fans then, if I'm running abit hot.

Thanks again, you made an old man very happy! :)
 

My Computer My Computer

At a glance

Windows 7 64bitIntel i7 2600k @3.40ghz8gbNvidia GeForce GTX 560 Ti
Computer Manufacturer/Model Number
Novatech
OS
Windows 7 64bit
CPU
Intel i7 2600k @3.40ghz
Motherboard
Asus P8 P67PRO
Memory
8gb
Graphics Card(s)
Nvidia GeForce GTX 560 Ti
Sound Card
Realtek HD (Onboard)
Monitor(s) Displays
Acer V243H
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